What do you think our bank does differently than other firms?
"JP Morgan Chase differs from other investment banks in how they intuitively merged commercial banking and investment banking, where their competitors failed in this regard. JPMorgan Chase has never been a standalone bank and breaks the mold when promoting diverse candidates, narrowing the gender pay gap, promoting people with disabilities, and helping under privileged communities overcome systemic racism. Also, many of JP Morgan Chase's competitors may claim they embrace diversity and inclusion, but few companies have taken the action steps and put their money where their mouth is. Just like in that video on your website, where Tiffany Pol says the same thing, where she says JPMorgan Chase really puts its money where its mouth is when it comes to diversity efforts across women and people of color."
"Our diverse and global workforce is a competitive advantage. Building diverse teams not only strengthens our business and our culture, but also broadens the range of ideas and solutions we can offer." This question tests how well you'll fit their mold and the lengths you've gone to prepare for this interview. How you answer should reveal the research you've done on the company. They're not interested in working with someone who just wants any job. They want to hire someone who wants to work with them over their competition while exhibiting the drive and ambition they're hoping for in a candidate. Learn as much as possible about what they're offering and what they expect in return. Do everything you can to fit the mold.
HireVue's algorithm will evaluate your consistency throughout the set. That includes how consistent your non-verbal cues are with what you say and whether you unintentionally contradict yourself from answer to answer or from what you've detailed on your resume. Your consistency in your interview will also tell them about your attention to detail and the consistency they can expect from your work performance.
When formulating your answer, consider the repeated badges of honor they advertise on their website. The core value that repeats the most across their website concerns their stance on embracing diversity and inclusion. Also, they advertise the actionable steps they've taken with regard to "advancing black pathways" by helping "the Black community chart stronger paths toward economic success and empowerment. As a firm, we have committed 30 billion over five years to drive economic inclusion and help dismantle systemic racism." Additionally, they've connected "employee volunteers with nonprofits to build sustainable tech solutions that advance their missions" and "empowering people with disabilities to become leaders" and increasing gender equality and reducing the gender pay gap. All worth considering when formulating your answer.
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
I could mention JPMorgan dominates the global and US market and is the largest bank in the US, too. While worth mentioning, I admire their ability to be trailblazers in their field and to never settle. They are engaged in a diverse range of revenue streams which allows them to outperform other banks.
Marcie's Feedback
Nice! These are all excellent points to mention. If you can add more specifics, say about the types of revenue streams or what the company has done to show it's a trailblazer, even better!
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