Master 30 JPMorgan Chase HireVue questions covering video format, behavioral scenarios, and technical assessments.
Question 30 of 30
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"Whenever I am learning something new, I always seek feedback. I have always been wary of presumption and rework. I find rework discouraging, and I pride myself on enjoying my work and having a positive outlook. So I try to strike a balance between proactively seeking feedback and being self-sufficient. I don't just limit external input to one person, either. Everyone has something different to offer, so the more resources I can tap into, the better my work will be. I guess I've always chomped at the bit, per se. The sooner I can get versed in something, the sooner I can overachieve."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
This question assesses how proactive you are, what your approach to your work is, and whether you frequently seek feedback or wait for others to come to you. As JP Morgan says on their website, "We Build Teamwork, Loyalty and Morale. Provide constant feedback - tell people when they are doing a good job and, more important, when they are not. Consistently provide honest and direct feedback; encourage people to say what is on their minds. Know your people well; put them in the right jobs and assess them honestly. Make people decisions based on merit."
Doing the basics of your job and assuming that no news is good news isn't a sign of leadership but a red flag that you put in the bare minimum. Show that you take ownership of your development. Rather than providing a single example of where you proactively sought feedback, suggest you frequently seek it while striving to consistently go above and beyond.
On the other hand, this question aims to assess your attitude toward the feedback you receive. Do you perceive yourself as a victim of an unfair evaluation and grow dissatisfied with your work, or do you distill the useful information from the feedback and take what is necessary to continue to improve? Consider these points when formulating your answer.

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
The HireVue algorithm will evaluate you for your consistency, and your non-verbal cues will hold more weight than what you communicate verbally. This will almost always be interpreted as the speaker's true feelings, intentions, and attitudes. So not only do you want to ensure your answers are consistent throughout your interview, but your performance as well. When words and statements are incongruent with your tone, facial expressions, or mannerisms, it is commonly considered an indication of limited emotional intelligence or burnout syndrome. It suggests a lack of self-awareness of one's nonverbal cues as inconsistent with your narrative.

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In my mind, trying is the best route as it is a win-win. Either you succeed in your journey or you fail and receive feedback. I actively seek feedback. The last time was only a week ago with my professor when I scheduled three meetings to discuss different parts of my thesis on the college debt crisis. I am sure he is annoyed with me, but I use every resource I can in order to improve in any way possible.
Marcie's Feedback
The interviewer will appreciate that you are open to feedback and actively seek it out. What kind of feedback did you receive during the meeting with your professor about your thesis? How are you going to apply it to improve? Emphasize the lessons you carried away from the meeting. Also, consider dropping the 'I am sure he is annoyed with me,' as it's unnecessary and detracts from your strong answer. Great job!
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Written by Kevin Downey
30 Questions & Answers • JPMorgan Chase

By Kevin

By Kevin