JP Morgan Chase prides themselves on their stance on diversity and inclusion. It is part of their culture. "Maintaining a diverse and inclusive workplace where everyone can thrive is not only the smart thing to do -- it's the right thing to do. A talent-driven company is by definition a diverse and inclusive one. We believe that diversity among our employees enables us to be the world-class company we are today. We strive to foster a culture of respect, and are committed to making our workforce, workplace and marketplace diverse, inclusive and accessible for all our employees. Though we aim to do better still, we're proud of the workplace we've created." Communicating cultural competence when answering questions about diversity is essential. On even the most inherently human level, we are all driven by the same basic needs. So focus on the unifiers of diversity and a general acceptance of the human experience with sensitivity when answering this question. Demonstrate empathy and acceptance.

Conveying cultural competence requires interest, openness, and curiosity. Nonverbal indicators for these emotions are leaning in, tilting your head as you speak, smiling, and making eye contact. Signs of discomfort and avoidance could indicate negative bias and antipathy. Such nonverbal cues include decreased positivity, less eye contact and more gaze aversion, fewer smiles, greater interpersonal distance, and increased blinking. Consider these points when formulating your answer.