JP Morgan employs a diverse group of people. Describe your experience working with a diverse group of people.
"At one point in college, I worked at a store in a very diverse neighborhood. That was a pretty exciting experience; people from different walks of life worked under one roof. It was probably the most dynamic and innovative crew I've ever worked with. Everything was outside of the box. We were a pretty great team. I still swing by and take the time to say hello when I'm in the area."
JP Morgan Chase prides themselves on their stance on diversity and inclusion. It is part of their culture. "Maintaining a diverse and inclusive workplace where everyone can thrive is not only the smart thing to do -- it's the right thing to do. A talent-driven company is by definition a diverse and inclusive one. We believe that diversity among our employees enables us to be the world-class company we are today. We strive to foster a culture of respect, and are committed to making our workforce, workplace and marketplace diverse, inclusive and accessible for all our employees. Though we aim to do better still, we're proud of the workplace we've created." Communicating cultural competence when answering questions about diversity is essential. On even the most inherently human level, we are all driven by the same basic needs. So focus on the unifiers of diversity and a general acceptance of the human experience with sensitivity when answering this question. Demonstrate empathy and acceptance.
Conveying cultural competence requires interest, openness, and curiosity. Nonverbal indicators for these emotions are leaning in, tilting your head as you speak, smiling, and making eye contact. Signs of discomfort and avoidance could indicate negative bias and antipathy. Such nonverbal cues include decreased positivity, less eye contact and more gaze aversion, fewer smiles, greater interpersonal distance, and increased blinking. Consider these points when formulating your answer.
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
I have traveled all over the world and met many walks of people. At my internship with ______, I worked with people of diverse backgrounds and also people from different departments. Everyone was given an equal say as we debated varying projects and how to undertake them. I learned a lot from these POV's and I offered insight into my own perspective which helped the team too.
Marcie's Feedback
Great! The interviewer will be pleased that you value the perspectives of others and that you have experience working with diverse groups. Remember that diversity can refer to many different types including age, academic level, nationality/culture, gender, race/ethnicity, religion, sexual orientation, and so on. Consider speaking more specifically about the kinds of diversity you've experienced thus far. Good job!
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