This question reveals whether you take ownership of your mistakes and setbacks and what you learn from them. Your answer will inform them whether you deflect blame, repeat the same errors, or become a more difficult member of the team to work with. Feeling fear of judgment for making a mistake is human. How one deals with and remedies a mistake comes down to exercising good judgment and knowing when asking for help is appropriate. Consider the needs of your team. When providing your example, explain the reasoning behind the course of action you took.

The assessment vendor will study your performance for signs of discomfort or dishonesty. Verbal cues they'll analyze to identify if you're exaggerating or not being completely honest include repeating a question before answering, speaking in sentence fragments, displaying a change in speech pattern, irregular speech, and rising and falling tone. When your words don't match your gestures, your gestures will be seen as the truth. So maintain eye contact and confident body language, be comfortable, and speak from the heart.

Take into consideration this advice, and recommended values, extracted from their business principles; "Always strive for improvement and have the ability to drive change - make a list and get it done. Act in a thoughtful, coordinated way - not in haste or in isolation. Measure performance with a detailed, balanced scorecard. Monitor, track and report the right things the right way, and fix ineffective reporting."