23 Public Information Officer Interview Questions & Answers
Below is a list of our Public Information Officer interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
1. What is your experience speaking on camera?
How to Answer
A PIO is expected to speak for the company in a variety of ways, one being speaking on camera for local or national broadcasts when the need arises. The candidate should discuss their ability to speak well on camera, and any training they have had in doing this.
Written by Christina Erne
Answer Example
"I have experience speaking on camera in a series of other jobs I have held in the past. I speak clearly and keep my emotions limited based on the situation. I feel I will be a great representative for your company."
Written by Christina Erne
2. What similarities are there between yourself and our company?
How to Answer
The candidate should discuss what similarities in values they have with the company they are representing. This demonstrates that the candidate has done their research into the company, and isn't just taking the job because they need a job. Instead, they should show that they are interested in carrying out these values for the company. The candidate should discuss what similarities they have found and why this is beneficial to the company.
Written by Christina Erne
Answer Example
"I have found that both myself and the company value being very open with the community. I do not like to lie or hide when there are questions, and I have noticed in the past that this is something you agree to as well."
Written by Christina Erne
3. In what ways will you improve our relationships with the community?
How to Answer
The candidate should be someone who is passionate about reaching out into the community and making their company an accessible place that is interactive and cares about others. The candidate should discuss the ways in which they hope to make the company involved in the happenings of the surrounding areas and how their involvement in this will strengthen them.
Written by Christina Erne
Answer Example
"I believe I will greatly increase the way our company is viewed in the community because I love going out and meeting all of the politicians, owners of stores, and more in the community so they can grow to trust me. In this way, once they need something from us or vice versa, the relationship has already been established."
Written by Christina Erne
4. What other career paths are you interested in?
How to Answer
The candidate may discuss other career paths they once considered or other passions they may have to show their versatility. They may use this time to talk about other skills they possess that make them a good PIO, and ultimately talk about why they have chosen this career path in the end.
Written by Christina Erne
Answer Example
"I previously considered being a reporter because I loved telling stories. However, I found out that being a public information officer is like reporting, except just for one specific company. I enjoy being an expert on one company."
Written by Christina Erne
5. What is your experience responding to tough questions on the fly?
How to Answer
A PIO is expected to be able to come up with answers quickly to tricky questions, like in press conferences and over the phone. The candidate should discuss their ability to think fast and come up with answers that are responsible and accurate.
Written by Christina Erne
Answer Example
"I understand how much pressure a PIO is under when they are put on the spot. However, I consider myself a quick thinker and am able to think calmly before responding."
Written by Christina Erne
6. Do you consider yourself an emotional person?
How to Answer
Oftentimes, PIOs have to perform interviews about situations that are tragic or that have done great damage to the company. The candidate should discuss their ability to talk about tough subjects without injecting their own opinions into it and are able to speak objectively on behalf of the company.
Written by Christina Erne
Answer Example
"When I am passionate about a subject, I often struggle not to reveal that. However, over the years, I have learned how to hold back my own opinions and simply speak on behalf of my company I am representing. This ability to speak about facts rather than emotions makes me a good PIO."
Written by Christina Erne
7. Are you able to remain available for contact 24/7?
How to Answer
A successful PIO ultimately turns their job into a lifestyle and is able to help out anyone asking for information about a company or needing questions answered at any time of day. The candidate should talk about how their availability would affect the way they work, and talk about their ability to answer tough questions no matter the time of day.
Written by Christina Erne
Answer Example
"I understand how crimes and tragic events can take place any time of day. For that reason, being a PIO for a police department is a job where I will have to be on call whenever I am needed. I feel that I work the same early in the morning as I do late at night and will be successful whenever I am called upon."
Written by Christina Erne
8. Why should we trust you to be our spokesperson?
How to Answer
The hiring manager is looking for someone who can be trusted to speak on behalf of an organization and all its members. The candidate should be proven to be trustworthy over time and has had success in the past with representing someone or something well. The candidate should discuss their past experience and reasons why they are the best fit to do the job based on their trustworthiness.
Written by Christina Erne
Answer Example
"You can trust me because I agree with all of your company's values and decisions and I believe that once I know them inside and out, I can accurately share that with the world."
Written by Christina Erne
9. Why do you want to represent our company?
How to Answer
The candidate should choose a company with values that they agree with or align with. During this time, the candidate should answer by describing why they believe representing this company is a good idea for them, and why they believe they will be successful based on their similarities.
Written by Christina Erne
Answer Example
"My values really resonate with your organization, because I agree with your desire to feed the homeless. For this reason, I want to represent you and share some of our common desires with others."
Written by Christina Erne
10. How do you create relationships within the community?
How to Answer
The candidate should discuss the ways in which they will reach out to the community to make his or herself an available and respectable source of information when someone needs it. That means forging relationships with those they will be inviting to events or sending press releases, and being pleasant when answering questions. The candidate should discuss the ways in which they plan to be a good PIO.
Written by Christina Erne
Answer Example
"I know how important contacts within the community are to the success of the company. I plan on being my normal pleasant self to those who want to reach out, and I hope to find special and unique ways to encourage people to come to our events and pressers."
Written by Christina Erne
11. Where do you see yourself in five years from now?
How to Answer
The candidate should discuss what their short term goals are within this career. The interviewer is looking for someone who is hoping to grow within the position and improve their skills to be a very successful PIO in the future. The candidate should discuss where they see his or herself in the company in the future and why they have confidence they can reach this point.
Written by Christina Erne
Answer Example
"In five years from now, I see myself being known by every local television station and company as a very trustworthy source. I want to develop my contacts so well that I am always available whenever someone needs me, which ultimately makes your company look reachable and agreeable."
Written by Christina Erne
12. How does this position fit into your career goals?
How to Answer
The candidate should discuss how far they have come in their career thus far and why they have found him or herself at this stage of life to take this position. They also should discuss what some of their future plans may be as it fits with the job they are hoping to get. While the future may be uncertain, the candidate should remain positive that they are interested in holding this new position for a number of years to form relationships with the company and the public.
Written by Christina Erne
Answer Example
"I have always loved working in the public and in the past have taken a number of jobs as a writer. However, I now feel ready to speak confidently on the behalf of another company."
Written by Christina Erne
13. Why do you want to become a PIO?
How to Answer
The candidate should talk about why they want to be a PIO based on their prior experience and characteristics of their personality that make them a great fit for the job. The interviewer is looking for someone who is passionate about taking the job because they feel that this job is a perfect fit for the kind of person and worker they are. The person may talk about their great speaking and writing skills and personable personality that makes them a good PIO.
Written by Christina Erne
Answer Example
"I want to be a PIO because I am a great mediator between a company and others, like the media. I have a great sense of how to speak on behalf of a company, and know how to reach out to the community successfully."
Written by Christina Erne
14. What are your benefits expectations?
How to Answer
The candidate should discuss other benefits they hope to receive in the job. PIOs may be offered benefits such as a clothing allowance, since they are expected to make public appearances on behalf of the company. They also may be given a cellphone for work to keep in touch with contacts, and also a laptop to write press releases and more. The candidate should discuss what benefits are most important to them to receive.
Written by Christina Erne
Answer Example
"Since I plan to spend much time with the public and on camera in interviews for your company, I would like a small stipend for clothing as I had in my last job to look respectable for the job."
Written by Christina Erne
15. What is your salary expectation?
How to Answer
A PIO makes a considerable salary based on how important the company they are working for is, and also based on their prior experience. A starting salary for a PIO for a company, police department, town, or school may expect to make between $50,000-$70,000. The candidate should talk about how much they believe they should be paid based on prior experience, among other factors.
Written by Christina Erne
Answer Example
"I believe my experience as a PIO in the past makes me a great worker, and I am worth between $55,000-$58,000."
Written by Christina Erne
16. Do you consider yourself a good multitasker?
How to Answer
A PIO is constantly busy with multiple jobs from writing press releases, to responding to emails, to keeping up with the latest news and information within the company. The candidate should discuss their ability to manage a hectic schedule and still work at a high level of efficiency.
Written by Christina Erne
Answer Example
"I consider myself a very organized person, which makes it very easy for me to manage all of the tasks at hand I have."
Written by Christina Erne
17. How do you work under stress?
How to Answer
PIOs often work under stressful situations when they have to speak to the public on behalf of a company in very short notice. They also often only have a short time to prepare for certain events and meetings. They must be good at thinking on their feet and appearing calm to whoever they are speaking to regardless of what is really going on. The candidate should talk about their ability to speak well under difficult times and tough pressure.
Written by Christina Erne
Answer Example
"I know how to work under stress because I have worked for years as a PIO and understand how much of a tough skin and calm personality you must have for the job. I will add a relaxed but intelligent air to the job."
Written by Christina Erne
18. How are your writing skills?
How to Answer
The candidate should discuss their writing strengths and why they believe their writing skills fit the job well. They should have knowledge of writing press releases, media releases, answering questions on behalf of others, and more. They should demonstrate that they have the skills necessary to write eloquently and clearly for that organization.
Written by Christina Erne
Answer Example
"I went to college for writing and I believe I write clearly and concisely. I am great at writing for organizations because I write in such a way that anyone reading my press releases will understand me and will have no problem knowing exactly what I mean."
Written by Christina Erne
19. What is your experience being a spokesperson for a company?
How to Answer
A PIO has to be very good at speaking well, writing well on behalf of others, and making decisions that represent a company or organization. The candidate should discuss their experience speaking well and making smart decisions for others. They should talk about their success in the past making tough decisions and being a great contact for a company.
Written by Christina Erne
Answer Example
"Although I have never been a PIO before, I was previously a reporter and I have much experience working with PIOs. I know how difficult their job can be to speak on behalf of others and coordinating meetings and media events, and I believe I am organized and good at remembering future events."
Written by Christina Erne
20. What is your least favorite part of the job?
How to Answer
While the candidate should be open and honest about what they dislike doing in the job, they also should ultimately be positive about doing the job regardless of the features they do not enjoy doing. They also should discuss how they may make changes to their work flow to someday enjoy all features of the job.
Written by Christina Erne
Answer Example
"My least favorite part of the job is dealing with clients or media who are angry or pushy. It often takes time for me to discuss with my supervisors how we should respond to questions or set up a meeting, and I dislike when some try to push the process forward faster. However, I believe I can grow in my patience with these people."
Written by Christina Erne
21. What is your favorite part of the job?
How to Answer
The candidate should talk about what motivates them to come into work each day. The candidate should discuss their favorite aspect of the job and why they love doing this so much. It may be a tangible factor of the job, or an intangible one that makes them passionate about the job.
Written by Christina Erne
Answer Example
"My favorite part of being a PIO is spending most of my time out of the office talking with others in the community. I love getting to interact with others instead of staying in my bubble at work, and this makes me more social and makes our company connected."
Written by Christina Erne
22. How would you describe your social skills?
How to Answer
A PIO is a public spokesperson who deals with the public on a daily basis. The interviewer is looking for someone who is very social and is happy to work with the public on any given day. The candidate should talk about their energy talking to others and how social they consider themselves to be.
Written by Christina Erne
Answer Example
"I love being social and interacting with others. I believe I am the perfect fit for the job because I am patient with others and at any time of day speak well on behalf of my company."
Written by Christina Erne
23. What unique skills do you bring to the job?
How to Answer
The candidate should find ways to set them apart from other candidates applying to the job. They should mention specific traits of their personality and character that make them special and the best possible fit for the job. They should compare the responsibilities of the job to the skill set they have to show why they are the best fit.
Written by Christina Erne
Answer Example
"I have the unique ability to be happy in any given circumstance. This makes me a great PIO because I can smile and respond calmly to questions even when the situation is not good or very stressful."
Written by Christina Erne