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Home Depot Interview Questions
1. Why should we hire you?
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Home Depot is headquartered in Atlanta, GA. The company has been in operation since 1978 and has yearly revenues of 77 Billion with approximately 350,000 employees. Home Depot is a publicly traded company, trading under the symbol HD. Follow Home Depot on Twitter at @HomeDepot. To get an even further insight into Home Depot, check out their Blog. Read about the company culture, corporate mission, and discover any job openings at Home Depot, by visiting their Career Page. If you need help finding more information about Home Depot, visit their Website.
Home Depot Interview Questions
2 of 25
When was the last time you contributed to a team effort and what was your role?
 
User Submitted Interview Answers
1.
I helped set up display of new line of products to sell.My role was to organize items according to plans.
 
2.
My last job was working at a school which is all about team work. Working together with teachers, parents, and children to fulfill needs is an every day ocurance.
 
Question
3 of 25
What was the most stressful situation you have been in at work before?
 
User Submitted Interview Answers
1.
Having a long line up and running out of the advertised item.
 
2.
Having to expose a fellow worker who was stealing.
 
Question
4 of 25
Tell me about your experience in working in retail?
 
User Submitted Interview Answers
1.
I have done cashier work, cleaning around the store, done resets, help set up a new store, answered the phone checked in vendors,
 
2.
Working in Jamaica I encountered many tourists as well as locals. I had to learn how to please both groups with different expectations. This taught me how to work with many personality types.
 
Question
5 of 25
What would you do if a coworker asked you to help you steal?
 
User Submitted Interview Answers
1.
Refuse to assist the coworker and speak to someone in management.
 
2.
I would immediately report it to my manager.
 
Question
6 of 25
Name your three best qualities?
 
User Submitted Interview Answers
1.
My creativity, my problem-solving abilities and my organizational skills.
 
2.
Positive attitude, willingness to learn, friendly.
 
Question
7 of 25
Have you ever helped someone else achieve their goal or helped to better themselves, if so, how?
 
User Submitted Interview Answers
1.
A while back a friend of mine was struggling with a weight issue and diabetes such as myself and together I helper her to create a menu that was diabetes friendly with nutrition involved which in turn with a daily walking schedule would help her maintain her goal of losing a few pounds.
 
2.
I have been a employer for many years and would coach and train them to achieve the ultimate goal.
 
Question
8 of 25
What are some of your weaknesses?
 
User Submitted Interview Answers
1.
Perfection i like having all my work done perfect and on time, i do not like when i am unable to finish my work when the day has ended if allowed at times i would like to stay off work hours and finish my work.
 
2.
Expect perfection...
 
Question
9 of 25
You have been out of work for a while, what have you been doing?
 
User Submitted Interview Answers
1.
I am currently going to school and looking for a job.
 
2.
I have been searching for work and keeping my skills updated during the search for suitable positions.
 
Question
10 of 25
How do you define good customer service?
 
User Submitted Interview Answers
1.
Being friendly and listening to a customers needs, asking questions and offering a number of solutions that provide options to customers. And doing whatever it takes to get what customers need in the best way.
 
2.
Good customer service is someone that is willing to help you even before you ask. Always smiling and is great at explaining products to customers.
 
Question
11 of 25
What steps do you take to solve a problem?
 
User Submitted Interview Answers
1.
Assess the situation then take the knowledge that has been provided to me get problem solved.
 
2.
I will thoroughly listen to what the problem is and assist them in any way possible.
 
Question
12 of 25
Tell me about a time when you went above and beyond for customer service?
 
User Submitted Interview Answers
1.
A customer come to me many people has already send him everywhere, I will try every thing if I don t found what he looking for, I find someone who know to help him.
 
2.
Customer needed help and I helped customer to great satisfaction.
 
Question
13 of 25
Do you shop at Home Depot?
 
User Submitted Interview Answers
1.
Yes, I shop at Home Depot frequently. The sales associates are friendly and very helpful. Even if I do not want to buy something I go to Home Depot for information and I find someone who can help me.
 
2.
Yes but occasionally when I need products like tools. The last product I bought at home depot was a Black and Decker tool box with a magnificent power drill.
 
Question
14 of 25
Why should we not hire you?
 
User Submitted Interview Answers
1.
There is no reason I have the experience and confidence to do a great job for the company.
 
2.
I think I am a good fit for this job and there is no reason.
 
Question
15 of 25
Describe a time when you disliked company rules in your last job?
 
User Submitted Interview Answers
1.
I do not dislike company rules. Rules are made to be followed.
 
2.
Rules are to be follow, you have to comply with the company rules.
 
Question
16 of 25
What do you know about Tools?
 
User Submitted Interview Answers
1.
I do not know much about Tools, but then there are many things that I do not have personal knowledge about. The main thing is to know how to get the information quickly to help a customer or find someone else with the knowledge to help the customer and I know how to do both of these things well.
 
2.
A little bit but not a lot. I know how to use power drills, and wrenches and drills, but I look forward to learning more.
 
Question
17 of 25
Tell me about a time when you had to be a leader. How was the outcome?
 
User Submitted Interview Answers
1.
A few times I opened the store in the morning and had to lead the team in the tasks that needed to be completed, we worked together and accomplished everything earlier than anticipated.
 
2.
I have had to train one of our new office staff members because none of the other employees were able to do so. It worked out very well, I was able to get him acclimated into a new setting.
 
Question
18 of 25
Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
 
User Submitted Interview Answers
1.
Made a list of the tasks that needed to be completed putting them in order of there priority. Completed whatever I could and continuedbwith the list the following day.
 
2.
I will ask for help, I will pririotize the most important.
 
Question
19 of 25
What do you know about working in retail?
 
User Submitted Interview Answers
1.
I have not had a great deal of retail experience. While working for All Tech I used to work at the store, but this was only for about a year. I enjoyed getting to meet many different people.
 
2.
Having worked in retail for over 30 years I know most aspects of retail.
 
Question
20 of 25
How would you deal with an angry customer while you were busy completing tasks?
 
User Submitted Interview Answers
1.
I would take time out from my tasks to help the customer and work twice as hard to catch up with my tasks.
 
2.
I would stop what I was doing and listen to the customers complaints. Then I would try to resolve their issues calmly.
 
Question
21 of 25
How well would you say you know our departments and what we sell?
 
User Submitted Interview Answers
1.
I am becoming more and more comfortable with knowledge within the many different departments and the many different products sold at this company. I educate myself by learning more than is expected of my particular job duties and I know it will take time and effort to build on my knowledge of departments and the products we carry. I also go out of my way to learn the different departments lead people so I know who I can go to with questions and concerns I experience.
 
2.
I know that there is all the materials needed to build an outstanding home from garden to decor to roofing and tile work and I am also a fast learner so this will help me in the store.
 
Question
22 of 25
Where do you see yourself in the Home Depot organization in two years?
 
User Submitted Interview Answers
1.
Moving up the ladder into training for management.
 
2.
I would like to see myself at the same location with permanent full time work status. I can see myself in a head cashier position and or a position or step beyond that such as a front end supervisor.
 
Question
23 of 25
How do you expect to make a difference at Home Depot?
 
User Submitted Interview Answers
1.
My work ethics. Offering my knowledge and experience to customers and peers.
 
2.
I will give every job my best effort and try to learn to do things the Home Depot way.
 
Question
24 of 25
Why do you feel you will be better suited for this job than the rest of the applicants?
 
User Submitted Interview Answers
1.
My experience, my work ethic im a hard worker and the fact that im a macgyver I can adapt to any situation.
 
2.
Because my motivation and passion for learning is unmatched by anyone else applying for the job.
 
Question
25 of 25
If you found a twenty dollar bill in the parking lot, what would you do?
 
User Submitted Interview Answers
1.
Return to a manager, a customer might go to costumer service looking for it.
 
2.
I will Add to the company and it,s excellent reputation by my great work ethics and my positive attitude.
 
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Why work at Home Depot?
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