How do you check your work for accuracy?
Many roles at Wells Fargo require the employee to be detail-oriented and small mistakes could have a negative impact on the team, business, and customer. The interviewer is trying to discover more about how you focus on your work, if you can avoid distractions, and how you deliver accurate and quality results. Explain the techniques or steps you take to eliminate minor mistakes and ensure your customer transactions and paperwork are accurate.
"In college, I had many data analytics projects in Excel. The data is critical to the work we did, so I made sure that I took my time when entering and reviewing information. I did not multitask when I was working on such projects, and I exited platforms that could be distracting when I needed to (IE Teams, Zoom, Google Chats, etc.) really focus. I took breaks as needed if I started to make mistakes, and when I had a finished product, I spot-checked my data and formulas and would often have a team member review it for accuracy as well."
"I take pride in any work with my name attached to it and therefore, always review my work before I submit it. Whether I am typing an email or handling cash, I always check my work twice and sometimes even ask a co-worker to review it first. Being detail oriented and thorough are two of my greatest skill sets."
"As a branch manager, I'm responsible for many different reports that are sent to senior leaders. I also process loan applications, create employee schedules and send out important staff memos. No matter which responsibility I am working on, accuracy is critical. I often work on my most important projects first in the mornings, when I'm most focused and can limit distractions in the office. If I'm pulling financial reports, I always double check my work and use a calculator or formula in Excel to ensure the data is correct, versus relying on mental math or handwritten calculations."
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Anonymous Answer
I am thorough and detail-oriented in my work. I take my time to review my work, and when I do find flaws, I am sure to take action to resolve the issues and understand how the inaccuracy occurred. I take ownership of my mistakes, and I learn from them, taking every lesson into consideration for the future.
Rachelle's Feedback
It sounds as though you are quite meticulous in your work. Very good answer!
