"I have a best practice of always assuming someone is watching or listening to me when I step outside my office. I am very self-aware, always taking care not to discuss confidential information in the presence of others or engage in gossip. If a new client is waiting for me in the lobby, the last thing they want to hear is me talking negatively around the corner about someone before I come out to greet them. I ensure my appearance is neat and tidy and also professional when meeting new potential clients as well. I maintain a positive, and professional tone, smiling often when engaging with others."

As a relationship banker for Wells Fargo, you may encounter potential new clients in the bank itself or out in the community. Regardless of the setting, it will be critical for the interviewer to understand how you go above and beyond to make a positive first impression. Describe ways you approach these types of situations and give examples where possible.