What techniques do you use to identify counterfeit currency?
"I don't have former banking experience in this area, but I am familiar with a tool you may use at Wells Fargo. I was trained to use the Dri-Mark pen to detect counterfeit money in my cashier position at a retail store. I know the pens use an iodine solution that does not react with the cotton and linen fibers in authentic bills, so if you mark a fake, it will leave a dark stain. I am eager to learn more about techniques and tools I can use in this role to help you detect counterfeit money."
"I strictly adhere to my bank's policies in this area. I have received extensive training in detecting counterfeit coins and bills and am familiar with several techniques and tools. I first look for specific security features like color-shifting ink, watermarks, security threat, and microprinting. I also inspect bills' and coins' texture, material, and weight. Tools like Dri-Mark UV detectors and scanners are also something I use to detect counterfeit money. Technology is constantly changing, so I'm eager to see what new tools are developed to help combat this issue."
All banks, including Wells Fargo are constantly on the lookout for counterfeit bills and coins. It is estimated that 70 million dollars in counterfeit bills are in circulation, so tellers are trained to use tools and techniques to identify the counterfeit money and prevent it from being deposited into the bank. If you have been trained to detect counterfeit money, describe the tools and techniques you are familiar with. If you have had a situation where you've been able to prevent counterfeit money from being deposited at the bank, share that example with the interviewer.
