Tell me about your cash handling experience.
Many roles at Wells Fargo require you to handle cash deposits and withdrawals. The interviewer would like to learn more about what experience you have processing customer transactions involving cash. Describe your experience handling cash, whether directly relating to banking, or perhaps another industry or service area like retail businesses, fundraising, fast food, etc.
"I have not worked any positions that required me to handle cash before, but I am very detail-oriented and would be diligent in making sure I correctly entered cash into the drawer and also gave the correct amount to customers who were withdrawing money. I would also ensure that any deposit slips were accurate."
"As a bank teller, I have handled cash as a part of customer transactions for the past two years. I am experienced with deposits, savings withdrawals, cashing checks, and issuing traveler's checks. I am very thorough and never had any issues with my drawer not balancing."
"As a branch manager, I'm responsible for checking daily deposits for accuracy and making sure the drawers have been checked and are balanced. I train new team members on how to operate the cash systems and software as well as policies relating to cash handling."
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Anonymous Answer
Having been a teller and now a lead teller, I have handled cash for the last 3.5 years. I am comfortable with large deposits, withdrawals, and sorting cash from the ATM deposit pull and our night depository bags.
Rachelle's Feedback
Perfect. You give a lot of detail here, which will allow the interviewer to picture you in the role.
Anonymous Answer
I have worked in customer service for most of my life. In my current position, I'm responsible for opening and closing tills, making sure they are balanced for the day and night, and for making bank deposits at the end of the day.
Cindy's Feedback
This is a responsive answer, but I would include information about your success handling cash.
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