As a branch manager, what are one or two best practices that you follow?

"My first best practice is to always lead by example. I am very self-aware and go above and beyond to demonstrate professionalism and excellent customer service so that my team knows what right looks like. My other best practice is to provide feedback to my team on a regular basis and not just once a year. It's important for employees to understand where they are meeting or exceeding expectations and where they need to be making improvements or sharpening skills."

As a branch manager at Wells Fargo, you will wear many hats. Think about best practices in the workplace that you follow that have helped you succeed in your career. These could relate to HR, performance management, reduction of errors or redundancy, staff development, etc. Give specific examples and make sure they are relevant to the banking industry and more specifically the position you've applied for.