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Southwest Airlines Interview Questions

30 Questions and Answers by
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 30

Tell me about a time when communication became an issue when working on a team.

Southwest Airlines Interview Questions

  1. 1.

    Tell me about a time when communication became an issue when working on a team.

  2. 2.

    What unique qualities about yourself would you bring to Southwest Airlines?

  3. 3.

    When have you had to shift your priorities in response to sudden changes?

  4. 4.

    In order to work for Southwest Airlines you are required to pass a criminal record check. Are you comfortable accommodating this?

  5. 5.

    As a Flight Attendant, you are responsible for ensuring that the safety of all passengers is a priority. What would you do if you felt there was a safety threat?

  6. 6.

    The airline industry is full of unexpected scenarios. When have you faced an unexpected difficulty?

  7. 7.

    If you could start your career over again, what direction would you take?

  8. 8.

    Personality fit is important to us at Southwest Airlines. How would you describe your personality?

  9. 9.

    Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?

  10. 10.

    How do you determine priorities when you have multiple tasks at hand?

  11. 11.

    At Southwest Airlines, exceptional customer service is our priority. How will you ensure that our service standards are continually met?

  12. 12.

    Tell me about any airline related training that you have been through.

  13. 13.

    Do you have any formal training in First Aid or CPR?

  14. 14.

    Have you received training on how to handle an in-flight emergency?

  15. 15.

    As a Flight Attendant you will be asked to work a wide range of hours and a lot of overtime. Are you able to accommodate the unpredictable schedule associated with being a Flight Attendant?

  16. 16.

    Aside from your experience working in the airline industry, do you have experience in other customer service based roles?

  17. 17.

    Employees of Southwest Airlines are expected to be reliable, on time, and accessible when on shift. Do you consider yourself to be a dedicated employee?

  18. 18.

    Why are you the best choice for Southwest Airlines?

  19. 19.

    All employees of Southwest Airlines are expected to wear a uniform to work. Are you comfortable with this policy?

  20. 20.

    List the top 3 skills that will make you an ideal team member at Southwest Airlines.

  21. 21.

    What do you hope to gain most from your time with Southwest Airlines?

  22. 22.

    How does this position fit into your career goals?

  23. 23.

    How do you get along with others at work?

  24. 24.

    Rate your communication skills from 1-10 with proper examples backing your given rating.

  25. 25.

    What work situations excite and motivate you?

  26. 26.

    What are your salary expectations?

  27. 27.

    When you suffer a setback, how does that emotionally affect you and your work?

  28. 28.

    Where do you see yourself five years from now?

  29. 29.

    What experience do you have using team-based messaging applications?

  30. 30.

    How will you earn the trust of your coworkers?