Southwest Airlines Mock Interview
Prepare for 39 Southwest Airlines interview questions covering customer service, LUV culture, and operational scenarios.
Question 5 of 39
As a Flight Attendant, you will be asked to work a wide range of hours and a lot of overtime. Are you able to accommodate the unpredictable schedule associated with being a Flight Attendant?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The interviewer wants to know if you fully grasp the responsibilities with realistic expectations surrounding the role you are applying for. How you answer will inform them of how informed and prepared you are for the interview while offering insights into how flexible you are. Assure the interviewer that you understand the inconsistent schedule associated with being a Flight Attendant. Use comparable professional examples if you have relevant experiences to draw on.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"In my most recent position with Airline XYZ, I had an inconsistent schedule that required me to often be on call. I worked many weekends and holidays. This schedule is part of the lifestyle of a Flight Attendant, and I completely understand. I'm happy to work any hours offered to me."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I am available for a wide range of hours and overtime. I prefer to be aware of my schedule ahead of time so I can make appropriate childcare arrangements."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
In October 2022, The International Association of Machinists and Aerospace Workers (IAMAW) negotiated a new five-year agreement providing job protections, a fairer pay scale for their Southwest Airlines members, and improved mandatory overtime rules to offer a higher quality of life. Read through it before your interview to answer any questions or concerns you may have. Discussing union-related issues in an interview can often be a touchy subject. So avoid it altogether and learn what protections are offered to you. This will allow you to answer any interview questions such as these confidently.
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Anonymous Answer
Before applying and pursuing a career with Southwest I did so at a time when I could dedicate myself fully to the position. The hours and overtime when necessary won’t be a problem. I would just need a schedule of time needed. And in most cases, I can make the arrangements to be available.
Jaymie's Feedback
It sounds like you're flexible and able to work overtime. Now is also a good time to ask how far in advance normal schedules are created and what kind of notice is typically given when they need you to work extra shifts, that way you can make sure it aligns with what you're able to do.
Anonymous Answer
I am very flexible with my schedule. I have no restrictions in my life now that would hinder my availability to work for Southwest Airlines.
Jaymie's Feedback
Excellent! The interviewer will appreciate your direct answer that highlights your flexibility.
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