Southwest Airlines Mock Interview
Prepare for 39 Southwest Airlines interview questions covering customer service, LUV culture, and operational scenarios.
Question 7 of 39
Aside from your experience working in the airline industry, do you have experience in other customer service based roles?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Herb Kelleher once said, "I tell my employees that we're in the service business, and it's incidental that we fly airplanes." Southwest services millions of customers, and they aim to deliver the best care to each and every one of them. Share your relatable customer service experience roles, highlighting how your customer service philosophy and skills have developed over the years and prepared you for this role.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I started working at a young age in a restaurant as a server. From there, I moved into a restaurant management role and also attended post-secondary education with a focus on Restaurant and Hotel management. Most of what I've done has been customer service focused."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I am new to my career, so this will be my first customer-service-based role. I have volunteer experience with the local Food Bank, which gave me valuable exposure to working with the public and collaborating with a team."
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