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MockQuestions

Meet the Author

AUTHOR
Marcie Wilmot

Meet Marcie

Marcie is the principal and founder of CopyHawk, which offers editing, writing, and career coaching services. She loves to revamp client resumes so they can land the job of their dreams.

Before starting CopyHawk, Marcie spent 15+ years at fintech startups, working in numerous roles, including human resources. She was heavily involved in hiring financial data analysts, account managers, customer success representatives, and sales associates.

She has assisted numerous individuals, including IT and business analysts, customer service directors, and finance VPs, switching careers and landing their dream jobs.

Marcie helps MockQuestions users with interview coaching advice. She has also created interview questions and answers for numerous careers, including Executive Assistant, Academic Advisor, and Public Relations Manager.

Read more about Marcie Wilmot on LinkedIn.

Do you need help with your resume? Visit CopyHawk.com today to get in touch with Marcie.

See Marcie's Best Answers in Account Manager Q&As
How do you meet your targets?
Marcie's Top Answer
"For me, I continually focus on my client relationships. I touch-base often, providing my clients with useful information and ongoing support. I always want to make sure the lines of communication are open. When a new feature or product comes along, I can more easily up-sell or cross-sell the value-add given my strong relationships with my clients. I also make it a point to collaborate closely with others on the sales and account management teams. Together, we come up with new sales strategies to try out and share things that have worked. In the past, I have met or exceeded my target every single time."
See Marcie's Best Community Answers
question
In your opinion, why is our industry a fundamental one?
Anonymous Answer

Steel is one of the most widely used building materials we have. It is used in countless numbers of other products and all those other manufacturers rely on the steelmakers for their raw material. Steel manufacturing is a fundamental industry because it is at the very beginning of the whole process of making a product for the consumer.

Marcie's Answer

Excellent! Your answer is clear and strong, and the interviewer will appreciate your understanding of this concept. You might consider ending your response by reminding the interviewer of how passionate you are about this industry and how excited you are about this role. Great job!

question
How do you successfully motivate your team?
Anonymous Answer

to know them; see what they are passionate about and how they like to be recognized

Marcie's Answer

Nice! Getting to know your colleagues, learning about their passions, and understanding how they like to be recognized are all great ways to motivate your team members. For example, some people are driven by financial incentives while others just want verbal praise. Having this knowledge will allow you to provide incentives that truly motivate your team. You could also mention sharing your vision, setting clear goals, encouraging teamwork, being communicative, establishing a respectful and fun working environment, and providing avenues of growth and development as other ways to motivate them as well.

question
Anonymous Answer

Materials or equipment are very important for the completion of work most of the time. this is like a half glass full or half glass empty. I always find alternative or creative solutions by exploring with a most experienced team, many a time we find a solution once we finalize a problem statement itself.

Marcie's Answer

So you react by looking for alternatives or creative solutions? Good! Is there an example of a time when this happened to you that you could mention here?

question
Describe a time when you used your engineering knowledge to solve a problem for which there appeared to be no answer.
Anonymous Answer

When I was working as a Structural Engineer on a project for the installation of small wind turbines on telecom towers, we purchased our first turbine to be installed. Looking at the specifications provided by the manufacturer, we realized the turbine was too big to be mounted on the tower directly. So I was tasked with coming up with a support structure as the mount. I made a preliminary design based on analysis and it was accurate.

Marcie's Answer

You have chosen an excellent example to include in your answer to this question. It shows that you are able to think outside the box and be resourceful when you might not initially have everything you need to resolve an issue. These are positive attributes that the interviewer will be happy you have. Nice job!

question
Anonymous Answer

I'm proud of graduating from my undergrad program in three years while maintaining a 3.92 GPA.

Marcie's Answer

This is a great achievement! Nice job. Consider adding more details to your answer, however, to make it more meaningful and memorable to the interviewer. Perhaps you might discuss what sacrifices you had to make to graduate so quickly and with such a high GPA. What was challenging about it? How did you manage to do it? If you held down a job or participated in extracurriculars as well, you should mention this too.

question
Tell me about a time when you led a difficult project. What was the outcome?
Anonymous Answer

When I was getting chat capability on REPesk, there was a misunderstanding about training on the chat was included in the contract. It turns out it was not, so we had to provide our own training internally, and we did.

Marcie's Answer

This is a good example to use in answering this question! It's great that you explain the situation, what your role was, what you did, and what the result was. You might consider adding some more details just to strengthen your answer. For example, were you the one who discovered that the training wasn't included in the contract? Did you conduct the internal training? Think through other aspects of this example and emphasize the ways in which you acted as a leader.

question
Anonymous Answer

ABC Company is the oldest bank in XXX country, it has over 200 years history. Also, ABC is one of the big four banks in XXX, it is the largest bank in YYY country. ABC emphasis on customer service, the vision of ABC is to be one of the world's great service company, and help people, customers, and communities to grow and prosper.

Marcie's Answer

Great! Your answer makes it apparent that you have definitely researched the company and have a high opinion of it. The interviewer will appreciate this. Nice job!

question
At Klarna AB, we rely on a full team effort to deliver top quality products to our customers. Tell me about a time that you worked well as part of a team. Are you comfortable in a similar role here?
Anonymous Answer

Yes, I've always enjoyed working as a part of a diverse team. I learned all team members have their unique strengths and different skill sets and we could learn from each other that could help us to achieve a common goal. I know that my skills as a data analyst are just part of the project and I work very well with designers, engineers, and sales to help build the greatest product. I have good communication skills and can be a good communicator and coordinator during my work.

Marcie's Answer

Excellent! Your answer shows that you are a team player who recognizes the benefits of learning from others. You also indicate that you're someone who is collaborative and willing to work with people in other roles (designers, engineers, etc.) To further strengthen your response, can you talk about a time when you successfully worked with a team to complete a project?

question
Anonymous Answer

My dream job is working in a big company where I can apply my knowledge and skills to solve real-world problems. Also, I can grow and develop in a long term. I have a strong interest in this role at your company because I believe my skills and qualities are a good match. I have a strong learning ability and a can-do attitude. I truly believe this role is my dream job.

Marcie's Answer

Nice! It sounds like you want to work for a large company where there are opportunities for growth and that you believe your skills and qualities suit this particular role. That's great! You've mentioned 'real-world problems' a few times now - what types of real-world problems do you hope to solve? Also, what kind of growth are you hoping for? Do you want to one day manage other people? Your answer is strong but adding more specifics will make it even stronger.

question
What are the main types of charts and diagrams you use, and why are they important?
Anonymous Answer

I mostly use flowcharts, context diagrams, and case diagrams, depending upon which is more suitable to communicate with the stakeholders. I feel it is easier and clear to communicate the process with the diagram and provides better understanding.

Marcie's Answer

You do a great job explaining which chart and diagram types you typically use, and you also mention why they are important - because they help you to more clearly communicate with stakeholders. Good job! If you want to add more detail to your answer, you might delve into the various situations when you would choose to use one type of chart or diagram over another.

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