Perfect! The interviewer will appreciate that you recognize that great customer service includes not only being friendly and fast but also being able to identify and solve the customer's problem. Great job! Are there any examples you can include here of a time or two in the past when you successfully identified and fulfilled a customer's needs?
Meet the Author
AUTHOR
Marcie Wilmot
Meet Marcie
Marcie is the principal and founder of CopyHawk, which offers editing, writing, and career coaching services. She loves to revamp client resumes so they can land the job of their dreams.
Before starting CopyHawk, Marcie spent 15+ years at fintech startups, working in numerous roles, including human resources. She was heavily involved in hiring financial data analysts, account managers, customer success representatives, and sales associates.
She has assisted numerous individuals, including IT and business analysts, customer service directors, and finance VPs, switching careers and landing their dream jobs.
Marcie helps MockQuestions users with interview coaching advice. She has also created interview questions and answers for numerous careers, including Executive Assistant, Academic Advisor, and Public Relations Manager.
Read more about Marcie Wilmot on LinkedIn.
Do you need help with your resume? Visit CopyHawk.com today to get in touch with Marcie.