"For me, I continually focus on my client relationships. I touch-base often, providing my clients with useful information and ongoing support. I always want to make sure the lines of communication are open. When a new feature or product comes along, I can more easily up-sell or cross-sell the value-add given my strong relationships with my clients. I also make it a point to collaborate closely with others on the sales and account management teams. Together, we come up with new sales strategies to try out and share things that have worked. In the past, I have met or exceeded my target every single time."