Southwest Airlines Mock Interview
Prepare for 39 Southwest Airlines interview questions covering customer service, LUV culture, and operational scenarios.
Question 4 of 39
Have you received training on how to handle an in-flight emergency?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Your interviewer wants to know if you would know what to do if an in-flight emergency occurred. Assure the interviewer that you are confident in your ability to handle an emergency professionally. If you are new to the industry and do not have the related training, be honest and comment on any other activity you've completed.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I received over 100 hours of in-flight situational training in my role with Company ABC. I am confident in my ability to react professionally and appropriately in an emergency."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"As I am new to a career in the airline industry, I have not received in-flight emergency training; however, I have taken emergency response training in my current position at the hospital. I am confident in my ability to react professionally and appropriately in an emergency, and I look forward to taking the in-flight training with Southwest Airlines."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Familiarize yourself with their statements on safety and security; "Southwest Airlines is committed to ensuring the Safety and Security of our Customers and Employees. It's our number one priority. We continually work to create and foster a Culture of Safety and Security that proactively identifies and manages risks to the operation and workplace before they can become injuries, accidents, or incidents. Successful identification and mitigation of risks, along with appropriate response to rapidly emerging events, are essential for our continued viability and success in maintaining resiliency for our Customers and Employees."
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