Prepare for 39 Southwest Airlines interview questions covering customer service, LUV culture, and operational scenarios.
Question 29 of 39
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"We're a Company that takes care of its People, and our People take care of each other. We're Cohearts, after all!" Southwest employs approximately 60,000 people, so you can be assured there will be a significant range of personalities and backgrounds. Workplace relationships are essential to nurture. Talk to the interviewer about how you plan to earn the trust of your new co-workers. "We're dedicated to doing the right thing and take great strides to foster trusting relationships."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I feel that the best way to earn the trust of my co-workers is to be helpful, always do what I promise, and be honest with them at all times. Strong relationships have to be built on these principles."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Here are some ways that you can build trust with your coworkers:
- Show common courtesy. Say hello, hold the elevator door, bring coffee now and then
- Be respectful in your communication, avoid over-cc'ing unnecessarily in emails
- Avoid being a distraction, and respect the use of their time
- Respect their personal space and the line between work life and personal life
- Always ask if they have time before diving into a conversation
- Try to find the answer to your questions before running to ask a manager or coworker
- Connect with them on LinkedIn but avoid more personal social media platforms
- Treat everyone the same, regardless of their job title
- Do not complain about your job to your coworkers
- Reach out to new employees and make them feel comfortable
- Own up to your mistakes and fix them
- Be timely with your followups and meet your deadlines
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Written by Rachelle Enns
39 Questions & Answers • Southwest Airlines

By Rachelle

By Rachelle