How to Answer: How do you determine priorities when you have multiple tasks at hand?
Advice and answer examples written specifically for a Southwest Airlines job interview.
33. How do you determine priorities when you have multiple tasks at hand?
How to Answer
Whether you have had professional leadership experience or not, it holds value to exhibit your leadership potential and the initiative you take when addressing the needs of your team or your customers. Describe how you approach which tasks require more of your attention over others when priorities change and you feel torn between various projects or tasks. Assure the interviewer that you can be diligent when assessing your priorities. "We believe support is a key part of every Leader's empowerment."
Written by Kevin Downey on February 2nd, 2023
What You Need to Know
Southwest Airlines is the largest operator of the Boeing 737 worldwide, with over 700 in service and each aircraft averaging six flights per day. They are a busy airline with multiple items on the go at all times.
Written by Kevin Downey on February 2nd, 2023
Experienced Example
"I will determine which project requires my attention by the number of hours we are behind and then the project size. I am comfortable delegating tasks when needed, but I am also aware that these times will require additional hours from me. Never have I under-delivered on a deadline."
Written by Rachelle Enns
Answer Example
"If, for example, I have more than one customer who needs me, I will page for assistance so that nobody is left waiting. It's essential to have team members you can rely on to step in when you become too busy."
Written by Rachelle Enns
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