Prepare for 39 Southwest Airlines interview questions covering customer service, LUV culture, and operational scenarios.
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Airlines will always have strict safety protocols, and your interviewer is curious how competently you would react in a situation where you felt safety was at risk. Familiarize yourself with the detailed Southwest Airlines Safety & Security Commitment. It will inform you of their responsibilities and commitments. "Southwest Airlines is committed to ensuring the Safety and Security of our customers and employees. It's our number one priority. We continually work to create and foster a Culture of Safety and Security that proactively identifies and manages risks to the operation and workplace before they can become injuries, accidents, or incidents."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"My reaction to a safety threat would rely on my on-the-job training. I would follow company protocol and safety regulations. I believe that, if faced with a safety threat, I would do everything to ensure passengers remained calm."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I am well trained to react in urgent, distressed, and mayday situations. In any emergency, my first course of action is to ensure the passengers are prepared."
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Written by Rachelle Enns
39 Questions & Answers • Southwest Airlines

By Rachelle

By Rachelle