Southwest Airlines advertises that they are interested in hiring and developing the right talent, those who will contribute to their mission and purpose. Those who are the right fit for their culture. So, when choosing your weakness, avoid offering something that is a required skill for the job. Rather, share something that shows you share the same values and a high level of emotional intelligence. Take ownership of your weaknesses and showcase a growth mindset.

Southwest describes their culture as "a culture of caring. People come first. We're a company that takes care of its people and its communities, and our people take care of each other. We hire and develop the next generation of talent. We want to enable our people, present and future, to achieve their professional goals through learning and personal growth, while fostering relationships founded on honesty, civility, and understanding."

"I would say that one of my strengths is also an Achilles heel of mine, and that would be how empathic I am. Although this obviously is a benefit in many situations, especially concerning communication, I have to admit that when I feel someone is having a difficult time, whether it's my fellow crew, my partner, or a passenger, I have difficulties with not internalizing their emotions. Like the other day, I had a heartfelt conversation with a passenger who was transporting a loved one's ashes to scatter them in a beautiful place. We really connected, and suddenly the tears started streaking down my cheeks. It took me a little while to clean myself up to be presentable agian. I'm working on this, but it tends to be an ongoing struggle."