How to Answer: What would you do if a team member was not working efficiently?
Advice and answer examples written specifically for an Entry-Level Manager job interview.
39. What would you do if a team member was not working efficiently?
Why the Interviewer Asks This Question
Although you may be new to your management career, you likely know a bit about motivating others. The interviewer wants to see you will be comfortable correcting and mentoring team members who are not performing efficiently. Describe how you would approach the team member and the plans you would put into action to maximize their success.
Written by Rachelle Enns on April 16th, 2021
Experienced Example
"If I had a team member who was not working efficiently, I would address the situation immediately so that their underperformance did not spread and impact the rest of the team. I would have a private conversation with the person and ask if any external factors are affecting their ability to perform their job. I would also ask the person if any internal factors were impacting their efficiencies, such as workplace conflict or job dissatisfaction. After understanding the core issues, I would work with the team member to create a plan to improve their efficiency. If needed, I would set up further training opportunities or collaborate with our HR department for further guidance. Last, I would learn more about what motivates the team member. With an understanding of their motivators, I will be better equipped to ensure the momentum we gain stays for the long term."
Written by Rachelle Enns on April 16th, 2021