"I started with my company while they were experiencing their first significant expansion and so I was the least experienced of my group. I spent several weeks learning about the process and forming relationships with my cross-functional partners. When my team ran into a logistics issue about five months in, I was able to solve the problem by leveraging logistics partners I had identified on my own in the field. Because I had built relationships within my company, my efforts were welcomed, and it ultimately saved a lot of business."

"In my previous role as a Customer Care Advisor for a Pharma company, I was in constant communication with Key Account Managers and customers, receiving a great amount of feedback from customers on what products worked better for them. I had the idea of setting a plan with the Sales Team to collaborate with them in order to design specific product offers for customers depending on their needs and I was recognized by the company for contributing to achieving the Sales Department objectives from a Customer Service perspective."

"At one of my previous company's, there was a wellness program that was losing employee interest and was costing the company a lot of money, and was not getting any results. It was mainly focused on physical activity which was excluding a large population of people who had physical handicaps or who were already physically fit. I suggested the idea to approach the wellness program that focused on holistic health which included mental health, nutrition, physical activity but also provided tools and resources for employees to utilize. The employees were very excited about this change and participation increased by 60% within the first year."

"My web developers finished a system upgrade ahead of time and under budget and wanted bonuses but that wasn't possible. I convinced the CIO to host a formal dinner that the team could bring their spouses to and the CIO wrote a short speech praising each team member's accomplishments and presented them with a certificate and an extra week of PTO time to show his appreciation."

"I try to think of doing things outside the box every day. My MBA has helped me think outside the box, my product management experience has helped me think outside the box. Being in healthcare my whole career I can examine the pain of customers and help develop products that are needed in the market. As far as regulatory is concerned, in examining manufacturer-held clinical data, such as CAPAs, Complaints, NCRs, customer feedback, PMCF surveys, PMCF studies, and the CER, I can identify new products that are needed in the market or product improvements. One was a complaint of the delivery needle not being MRI compatible, the rest of our device is MR conditional, therefore there is a need for a needle that is MR conditional or compatible, but also visible during MRI or ultrasound and we are currently working on this product. I also discovered in the CER some of the clinicians were asking for a needle that was polymeric without breaking upon insertion."

"We had a substantial amount of annual scrap due to a number of defects after the material is extruded. It was always accepted that due to the nature of our extrusion process (coating an MDF substrate with a plastic coat), there is no way to recover material. We would scrap up to $2M annually in lost goods. I made a proposal to design a reverse extrusion DIE that allows for the plastic to be "peeled" off. In doing so, we were able to recover the high-dollar MDF profiles and be reused again for Finished Goods,"