Stryker Ltd. Mock Interview
Master 35 Stryker Ltd. interview questions covering medical device sales, clinical knowledge, and customer-focused problem solving.
Question 12 of 35
In your job, what does delivering results mean to you and how have you shown your ability to do this in your work?
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Example Answer
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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
Performance is one of Stryker's four core values and is defined simply as "we deliver." If you take a close look at their mission, which states "together with our customers, we are driven to make healthcare better," it becomes clear that Stryker is committed to delivering the best they can every day. To hear that you are a results-driven person, your interviewer wants to hear you elaborate on times when you put forth an amazing effort to achieve the best results possible and how this drives you in your work. To ensure your answer here is memorable, make sure to touch on what you feel will be key in driving results at Stryker.
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"Delivering results is something that I've always been driven by, and it started at a young age with my competitiveness in sports and academics. I found sales to be the ideal career for me because I like to win in the market and work harder than my competitors to win business. Stryker's trauma solutions are some of the best in the business, but competition is fierce. As part of your team, I want you to know that I take monthly, quarterly, and yearly sales goals very seriously and put in the time with customers to ensure I am meeting all quotas. On top of this, obtaining market dominance would always be my end goal here."
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Anonymous Answer
In sales, it is always about meeting and exceeding quotas. I'm huge on building and maintaining relationships so that I can experience repeat business even after the big close. Sometimes the sales cycle can take a little longer, and that doesn't mean I can't continue to provide excellent service along the way.
Rachelle's Feedback
Very good response! You show an ability to keep your eye on future opportunities while also focusing on immediate goals.
Anonymous Answer
Delivering results means meeting the desired outcome with quality outputs on time. An example I did this was when we needed to hire 50 new hires ASAP for an unforeseen new product launch. In 40 days, I had all employees interviewed, on-board, and started within our company, 17 days before the launch went live.
Rachelle's Feedback
Your initiative and speed are very apparent in this example. Hiring 50 people in such a short time frame is a great accomplishment and a solid example of delivering results!
Anonymous Answer
In my role, delivering results has meant meeting/exceeding the HR goals, which have been designed to support the overall business objectives. This may mean an increase in employee engagement, a decrease in time to fill vacant positions, promotion of internal candidates, or an increase is leadership satisfaction. It may mean we exceed charitable donations by 5%. I have been successful in decreasing the number of days it takes to fill a job and increase engagement.
Rachelle's Feedback
Very nice overview. It's also good that you include some ways in which you have been successful. If it is not confidential information, it would be nice to add specifics regarding the reduction in days it takes to fill a job.
Anonymous Answer
As a Customer Care Professional I am aware that customers experiences determine their decisions and build loyalty towards the brand based in their satisfaction. For me, reviewing different measures as NPS, FCR, or CSat is key to get a deep understanding of their needs and to get precious feedback to work on providing the best experience. For me, improve the work process and constantly thinking in new methodologies is key to deliver results. Overall, for me it is about performing at my highest level of capacity.
Cindy's Feedback
Good start. You have a lot of great insights here, but connect them so the interviewer understands how they tie together. I've given you an example below:
As a Customer Care Professional, I am aware that the customer experience determines their decisions. If their experiences are good ones, we can build brand loyalty. To deliver great customer experiences, I first gain an understanding of their experience, by reviewing NPS, FCR, or CSat. Once I know what the customer wants, I am equipped to direct my energies and perform at the highest levels to create a great customer experience. For example, [here, be as concrete as possible with an example that demonstrates your great performance].
Anonymous Answer
In my role as a Project Manager delivering results means not just completing the project but making an impact on the business. On my last project, I led a project that had to re-title over 8000 employees due to an acquisition. The completion of this project was measurable, the acquired employees received new titles, new salary grades, new bonus targets and it was all vetted by senior leadership.
Stephanie's Feedback
Excellent example! If you have any additional ways to further quantify this project (beyond the re-title to 8,000 employees,) I suggest including those as well. Interviewers are always hoping to see measurable results (percentages, increases, etc.)
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