Stryker Ltd. Mock Interview
Master 35 Stryker Ltd. interview questions covering medical device sales, clinical knowledge, and customer-focused problem solving.
Question 8 of 35
At Stryker, many of our sales relationships are with large hospital organizations. In previous roles, how have you made connections with the right people in large hospital organizations?
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Example Answer
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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
With products like their SurgiCount System and innovative joint replacements, Stryker works with many large hospitals around the world. Their customers include 60% of the US News & World Report's top 10 Honor Roll Hospitals. If you are being interviewed for a position that will be working face-to-face with high-profile customers, your interviewer will be looking to hear that you have some experience in this realm. While your resume can give them a good majority of the story of your experience, now is the time to discuss the relationships you have built throughout your career to this point. It's important to focus on the communications and service you provided to show how you will continue to do so as part of the Stryker team.
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"My work over the last six years in pharmaceuticals has included prospecting new hospitals and clinics in a very large territory and getting in front of the right people has always been the name of the game to lead to success. Department administrators and department chiefs are who I focus my time and efforts on. I start with a phone call to set up a 30-minute date and time that is convenient for them to talk about our products. I'm very thorough in requesting email addresses so I can send them materials to read ahead of our meeting. From my understanding, this role at Stryker will have contact with the surgical theater staff and administrators of some of the largest hospitals in the territory and I look forward to providing top-notch service and sales results in the years to come here."
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Anonymous Answer
I have leveraged my network and colleagues that have products in other spaces to gain access to decision-makers. I like to build and maintain relationships, and as a result, people want to help me. I believe that my connections could make me a valued team member at Stryker.
Rachelle's Feedback
Good! The interviewer will like to hear that you are well-networked and also creative when it comes to gaining connections in other spaces.
Anonymous Answer
Currently, I make as many positive relationships with everyone that I come in to contact with when I enter a hospital. Through this, I always try to find out who the ultimate decision-maker is.
Rachelle's Feedback
This is an excellent approach to building relationships!
Anonymous Answer
I always make sure to have a pleasant demeanor and ask very specific questions like "if you are not the right person, can you please give me the name of the person I need to talk to". And you need to keep trying if you do not get the results on the first try, keep calling, keep asking questions, and write down the name of everyone you spoke to.
Marcie's Feedback
Great! Your response indicates that you are personable, persistent, and detail-oriented. Can you also talk about a time when you managed to successfully connect to the right person in order to achieve a goal? This would make your answer even more memorable to the interviewer.
Anonymous Answer
Of course, as a product manager of over 3000 products in the pathology industry I did make connections with the right people and KOLs by designing products that are unique and sell themselves.
Amanda's Feedback
It sounds like you have significant experience. Use this question as an opportunity to be more specific and shine a light on your ability to collaborate with KOLs or key stakeholders. Talk about the actions you take to meet with and influence decision-makers. Do you make presentations at hospitals, conferences, or associations? If so, share an example of how you established a key relationship and how that resulted in a substantial sale.
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