Meet the Author


Amanda Knight

Meet Amanda

Amanda Knight is a freelance writer and editor specializing in career coaching across various industries, including healthcare, sales, and marketing.

She has assisted a diverse array of clients, from newly graduated students to senior-level executives, as they prepare to seek out their next professional challenge.

To date, she's handled more than 600 resumes, cover letters, LinkedIn profiles, and interview prep projects. Amanda enjoys helping others reach their highest potential by making sure they tell their own stories well.

Read more about Amanda Knight on LinkedIn.

See Amanda's Best Community Answers

Tell me about your customer service experience.

Anonymous Answer

I started my customer service career as a server. I have worked in international reservations for a major airline, unemployment claims, customer service for two states - Texas and New York, and corporate international travel for two large travel management companies. I have an excellent customer service attitude!

Amanda's Answer

You've done a good job outlining your years of customer service and in what sectors. You can flesh out your response by sharing how you served customers - in person, online, via telephone, etc. If you're aware of the general numbers, it may also be helpful to share approximately how many customers you were able to assist each week or day in your various positions, adding greater context to your level of experience.


Anonymous Answer

On my last project, we had a very strict budget coupled with some uncertain requirements. This made budget management and forecasting critical to project success. To ensure an adequate budget the project used burn rates for each iteration to ensure that we had sufficient funds available to complete the project.

Amanda's Answer

Using an example is often a good way to give your response more impact. However, with this question, you can make your answer stronger by giving a wider view. Talk more about your years of experience managing budgets, the sheer number of project budgets you've managed (i.e. 16 high-value projects over the last 7 years), and the size of those budgets (i.e. $50K - $2M) to give the interviewer a better idea of the depth and breadth of your budget management experience.

Recent Work From Amanda

Published New Community Answers

Surgical Information Systems, LLC

June 14th, 2022