What would you do if you discovered a co-worker was stealing from the company?
This question aims to assess your character and sense of integrity. Often, doing the right thing isn't easy and takes courage. It also requires diplomacy and discretion. Familiarize yourself with their policy for raising such concerns while being diplomatic in your answer.
"My reaction to employee theft would differ if I were a retail associate or a retail manager. If I were a manager and caught an employee stealing, I would terminate them immediately. If I were an associate, I would report the incident according to company protocol. I would avoid approaching the employee as I would not want to make it a personal issue."
"I value honesty so if I saw a co-worker stealing; I would tell my manager immediately. Do you have a process in place for reporting these types of situations?"
From IKEA's website: "We are all responsible for protecting company assets and must report any loss, or risk of loss, to our nearest manager. If you experience or observe misconduct in a work-related context, we would like you to speak up. We trust you will report in the way that feels most comfortable to you. We encourage open and honest dialogue. Often it is possible to address a concern directly with the person involved, or with the support of one of your nearest managers, or, if needed, any higher level manager, or a colleague from HR. However, we also realise that there are concerns for which a more neutral way of reporting is better or feels more suitable. No matter which of the options you choose, we will listen and follow-up appropriately."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
If I discovered a co-worker stealing product or money I'd report it to a supervisor.
Rachelle's Feedback
Try mentioning that you would absorb the employee honesty program training, following the IKEA protocol as mentioned in the interview question.
"Since IKEA has a strong loss-prevention plan in place, I would fully absorb your employee honesty training and follow the steps as trained. I appreciate working with honest people and would not hesitate to report any theft or unlawful behavior."