IKEA is intentional about being a great place to work. What stands out to you about what makes IKEA different from other retail environments?
Talk to the interviewer about what stands out to you about IKEA's approach to their work culture and identity. Other questions in this set have asked about what makes IKEA stand apart from other retailers and what makes theirs a great shopping experience. This question centers on what makes IKEA a great place to work. How you answer this question will tell the interviewer about your reasons for pursuing this opportunity. You can score extra points here by tying how IKEA is a great place to work to its positive customer service experience. As they advise their candidates online, "Why do you want to work at IKEA? Help us determine how you're a good fit for IKEA and if we're a good fit for you."
"I've worked in retail for years, but I've never encountered an environment like the one at IKEA. What stands out to me most is that they encourage their coworkers to question and challenge company policy or a way of doing things when they see an opportunity for growth. I appreciate that they invest so much in their coworkers and want each team member to feel like an individual."
"I love that IKEA is defined by the characteristics of Ingvar Kamprad. 'Simplicity, humility, thrift, and responsibility' are all values that I hold dear. I like that IKEA empowers its coworkers to take responsibility for their work and to take initiative on a new project when they see something that needs to be done."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
I love that IKEA invests in its coworkers and is genuinely interested in their input in making constant improvements to their products and their service. This gives the coworkers a strong sense of teamwork, ownership, and pride in the company. That is rare in a company so huge!
Rachelle's Feedback
Try being specific and discussing any awards or accolades that set IKEA apart. Most large companies boast teamwork and company pride, so what makes IKEA different?
"I have researched the IKEA employee experience and was pleased to see that you are 'Great Place to Work' Certified, with over 90% of your new employees reporting that they felt very welcome upon joining the IKEA organization. I look forward to that same warm welcome!"