IKEA Mock Interview
Practice 40 IKEA interview questions covering design thinking, customer service, and Swedish values.
Question 5 of 40
In this role, you may be required to handle customer transactions. How strong are your mathematical skills?
What You Need to Know
General 1
General 2
Community Answers
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Strong math skills will be required for those who work in customer-facing roles and are expected to provide a strong checkout experience. Therefore, this question aims to determine whether you are focused and can multitask handling cash or accurately ring up customers while providing a great customer service experience. According to one such position, a candidate is expected to be able to: Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience. Provide an efficient and accurate checkout experience in various areas of the store. Offer additional products and services such as home delivery, credit card, and IKEA Family card. Resolve customer concerns independently to meet their unique needs and expectations. Provide friendly, safe, and efficient car loading and unloading services. Assure your interviewer that you are well-equipped to meet the demands of the job and are thoroughly familiar with what is expected of you.
Jordan Henry is a technical and creative writer with experience in career development and resume/cover letter building.
"I did very well in math during High School and am comfortable with the math skills required when it comes to accepting cash, balancing a cash float, and performing inventory-related tasks."
Jordan Henry is a technical and creative writer with experience in career development and resume/cover letter building.
"My math skills are strong, and I am confident that I can meet your expectations when it comes to accepting payment from customers."
Write Your Answer
0 - Character Count
Anonymous Answer
7
Rachelle's Feedback
Try backing your response with reasoning. Which mathematical areas are you strongest, and where could you use additional training?
"I would rate my mathematical skills a 7 out of 10. I did well in math while attending high school, even volunteering part-time as a peer tutor. However, I could work on strengthening my skills when it comes to calculus and analysis."
Anonymous Answer
When it comes to basic math, I would have to say I would either be a 7 or an 8.
Marcie's Feedback
Being honest is great, but it's really important that you be confident too. Believe in yourself! See below for another way you could answer this question:
I am confident in my ability to handle customer transactions and would rate myself around a solid 8 or so. I know how to do basic math and if I ever encountered a situation when I was unsure, I am resourceful and would consult a trusted colleague for help. In general, though, I don't anticipate having any trouble in this area. And in all cases I would strive to be friendly and professional, providing all customers with a high level of customer service.
Unlock All 40 IKEA Questions
Prepare for IKEA's unique culture-driven interviews with expert responses.
Get StartedJump to Question