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Bank of America Mock Interview

Question 40 of 40 for our Bank of America Mock Interview

Bank of America was updated by on February 6th, 2023. Learn more here.

Question 40 of 40

What was the most stressful situation you faced in the workplace, and what did you do to navigate that situation successfully?

"Last year, my staff of nine people was brought down to five with one termination and three resignations. Because recruiting new staff in my current field can be difficult, we worked at almost 50% staffing for two months. To avoid burnout, our manager decided the best route was to have only two of our staff on shift at a time when we would normally have three to four on at a time. This was when work became the most stressful. Staying upbeat, positive, and focused on my duties helped me through each workday. I appreciated that we didn't need to double our work hours during this time, and my remaining team members navigated this period with great success."

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How to Answer: What was the most stressful situation you faced in the workplace, and what did you do to navigate that situation successfully?

Advice and answer examples written specifically for a Bank of America job interview.

  • 40. What was the most stressful situation you faced in the workplace, and what did you do to navigate that situation successfully?

      How to Answer

      At times, the work at Bank of America can get stressful, especially in a public-facing role. Your answer to this question gives your interviewer insight into how you will handle the stress of this role if you are hired. Speak openly and honestly, describe the situation, and explain why it was stressful. Then, talk in detail about what you did to work through the situation to reach a positive outcome. Explain that you are not easily stressed out on the job and can work through high-pressure situations.

      Written by Kevin Downey on February 6th, 2023

      What You Need to Know

      Bank of America offers testimonials from their employees on their wellness programs aimed at managing their mental and physical health; "When life gets challenging, employees have access to our Employee Assistance Program, which provides free, 24/7 support for employees and anyone in their household." & "As I reflected back on my two years of working with a health coach and all my various nutrition and stress goals, I was elated to realize I had accomplished all my goals."

      Written by Kevin Downey on February 6th, 2023

      1st Answer Example

      "Last year, my staff of nine people was brought down to five with one termination and three resignations. Because recruiting new staff in my current field can be difficult, we worked at almost 50% staffing for two months. To avoid burnout, our manager decided the best route was to have only two of our staff on shift at a time when we would normally have three to four on at a time. This was when work became the most stressful. Staying upbeat, positive, and focused on my duties helped me through each workday. I appreciated that we didn't need to double our work hours during this time, and my remaining team members navigated this period with great success."

      Written by Ryan Brunner on October 8th, 2020

      2nd Answer Example

      "A couple of years ago, my current company purchased my previous employer, and there were many unknowns surrounding my job and responsibilities. When I saw my coworkers in distress, I tried to lead by example with a positive attitude. From the start, I asked our managers questions to learn as much as possible about the coming changes. I also listened to the concerns of my colleagues and tried to reassure them. In the end, the transition went well, and I have a positive and inquisitive attitude to thank for that. During the process, one close colleague left the company in fear of what would happen, and they regret that decision to this day."

      Written by Kevin Downey on February 6th, 2023

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