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PNC Bank Interview Questions

28 PNC Bank Interview Questions
Question 1 of 28
Tell me about your experience in the banking industry.
How to Answer
Share details of your banking experience to show PNC Bank you have what it takes to be successful in the field!

Answer Example
"When I worked as a bank teller, I learned how to deal with difficult customers and handle a variety of transactions, from ordering foreign money for travel to removing overdraft fees and educating customers on our products. I used my careful attention to detail to keep my drawer balanced and manage my daily tasks without error."
Answer Example
"I have 12 years of experience in the banking industry, first as an administrative assistant, then a bank teller, and now; a financial advisor. I have learned a great deal along the way and look forward to putting my experience to work for PNC Bank."
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Question 2 of 28
Where do you see yourself in five years?
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How to Answer
If you are a recent college graduate or starting a new career, you may or may not know where you'd like to be in five years. PNC Bank wants to see that you think about the future and are actively working towards your goals. Better yet, they want to know how working for them will help you accomplish your goals! Share how this job will help you get one step closer to achieving your goals.

Answer Example
"I plan to continue working in the banking industry as a branch manager, working my way up through attending training and participating in your leadership development program. I am excited to start out in ABC position because I am confident that it will help me achieve my goal and broaden my skill set."
Answer Example
"Being in a leadership role is important to me, so I plan to be working in a management based position at PNC Bank in the future. I will achieve this through continued education and leadership training while also proving my value to you through my everyday work ethic."
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Question 3 of 28
Tell me about a time when you showed integrity in your work.
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How to Answer
Integrity is best displayed through honesty and consistent moral values. The banking industry relies on employees who are trustworthy and reliable. Give an example that shows how you have demonstrated these qualities in the past.

Answer Example
"In my last position, I was responsible for the cash deposit on a daily basis. There was never a discrepancy, in the four years that I worked there. I have proven myself reliable through my consistency, always showing up on time, meeting deadlines, and keeping my word."
Answer Example
"I show integrity in my work in everything that I do. It's important to me that my employer and colleagues see me as trustworthy, with a strong moral compass."
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Question 4 of 28
How do you define success?
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How to Answer
Think about your personal definition of success. Be sure to tie your answer into the success that you plan to bring to this particular position, should you be offered the role with PNC Bank.

Answer Example
"I define success through my ability to reach the goals that are set out for me. On a personal level, the things I wish to achieve in my life. On a work level, the targets that are set out for me as well as the professional development that I seek."
Answer Example
"For me, success is achieved when I can be proud of what I have accomplished in the day, and can also be proud of the attitude that I kept while meeting those accomplishments."
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Question 5 of 28
Tell me about your favorite manager. What did you enjoy most about working with them?
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Question 6 of 28
How do you respond to problems that require a quick solution?
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Question 7 of 28
What interests you about this position?
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Question 8 of 28
Describe a difficult problem and how you approached it.
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Question 9 of 28
How do you work in environments with people who are different from you?
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Question 10 of 28
What is the greatest challenge you have faced in your career so far? How did you overcome it?
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Creators of PNC Bank Answers and Questions

Rachelle Enns
Rachelle Enns is an executive head-hunter and job search expert. Utilized by top executives from Fortune 100 & 500 companies like Fitbit, Microsoft, General Electric, Nestle, and more, she helps professionals position themselves in a competitive marketplace. Rachelle founded Renovate My Resume, a company that focuses on helping job seekers get their edge back. Renovate My Resume creates stand-out resumes, cover letters, LinkedIn profiles and professional summaries for new grads, all the way to corporate executives. Rachelle spends much of her time training career coaches, recruiters, and resume writers. She also holds interview workshops for students and interns, globally. For great tips and tricks, follow Rachelle on Instagram @_rachelle_e or @renovatemyresume.
Ryan Brown
Ryan Brown, is the creator of MockQuestions. He has over ten years experience creating interview questions. His website has helped over 10 million job seekers in their interview preparation.
First written on: 05/19/2018
Last modified on: 08/21/2018

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Question 11 of 28
How do you check your work for accuracy?
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Question 12 of 28
The banking industry can be stressful. Tell me about a time when you worked in a high-pressure situation.
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Question 13 of 28
How would you respond to a customer complaint?
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Question 14 of 28
Why do you want to pursue a career in the banking industry?
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Question 15 of 28
What are your top three strengths? How will you use them to make an impact at PNC Bank?
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Question 16 of 28
What do you want to accomplish at PNC Bank?
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Question 17 of 28
Tell me about a time when you demonstrated you were trustworthy.
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Question 18 of 28
How do you stay organized?
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Question 19 of 28
Give me an example of how you keep track of details while engaging in conversation.
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Question 20 of 28
Tell me about your cash handling experience.
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Question 21 of 28
Out of all of our products at PNC Bank, which one would you be most likely to use? Why?
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Question 22 of 28
Tell me about a goal you achieved. What steps did you take to get there?
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Question 23 of 28
In your opinion, what are the benefits of banking with PNC Bank?
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Question 24 of 28
Tell us how you keep your knowledge current with ongoing changes in the banking industry.
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Question 25 of 28
How would you deal with an irate customer?
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Question 26 of 28
What do you know about PNC Bank?
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Question 27 of 28
In the banking industry, customer service is essential. Give me an example of a time when you provided excellent customer service.
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Question 28 of 28
Tell me about your education. How has it prepared you for this opportunity with PNC Bank?
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About PNC Bank

PNC Financial Services Group, Inc. is an American financial services corporation, with assets (as of December 31, 2011) of approximately $271.2 billion. PNC operations include a regional banking franchise operating primarily in nineteen states and the District of Columbia with more than 2,700 branches, online and mobile services together with 7,400 ATM machines, specialized financial businesses serving companies and government entities, and asset management and processing businesses.
PNC is the fifth largest bank in the United States (total branches), sixth largest bank by deposits in the United States, sixth largest by total assets, and the third largest bank off-premise ATM provider. PNC is based in Pittsburgh.

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