Access Bank Mock Interview

To help you prepare for an Access Bank job interview, here are 27 interview questions and answer examples.

Access Bank was updated by on November 2nd, 2020. Learn more here.

Question 1 of 27

What is the greatest challenge you have faced in your career so far? How did you overcome it?

"When I was working for my last company, we had a drastic shift in leadership that required the organization to adapt quickly to new ways of doing things. This required me to tap into my ability to lead change management for my work and my team. To make this process smoother, I scheduled frequent updates with my team, peers, and leadership to ensure all deliverables were being met on time and the transition to new processes was being handled with the utmost professionalism not to impact the level of service our clients received. It was a great learning experience for me and the entire organization."

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27 Access Bank Interview Questions & Answers

Below is a list of our Access Bank interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.

  • 1. What is the greatest challenge you have faced in your career so far? How did you overcome it?

  • 2. What customer service experience do you have that would greatly benefit the customers at Access Bank?

  • 3. Tell me about your favorite manager. What did you enjoy most about working with them?

  • 4. If you were having an interaction with a client here at Access Bank and you weren't able to answer their question or solve their problem on your own, how would you handle that situation?

  • 5. Due to the continued explosion of the digital world, Access Bank is becoming more virtual on a day to day basis. What job duties would you see as being fluent in this role as a Teller with us?

  • 6. The next Branch Manager that we hire here at Access Bank needs to be adaptable and flexible as our market demands change over time. What have you done in recent years to promote your own personal and professional development to promote adaptability?

  • 7. What is one unique skill that you will bring to our loan processing team here at Access Bank?

  • 8. Describe a difficult problem and how you approached it.

  • 9. How would you rate your ability to learn new software programs on a scale of 1 to 10?

  • 10. The banking industry is built on trust and this is no different at Access Bank. Do other people you have worked closely with consider you to be trustworthy?

  • 11. Tell me about a time when you showed integrity in your work.

  • 12. How do you work in environments with people who are different from you?

  • 13. What is the highest level of mathematics that you completed during any of your schooling?

  • 14. Where do you see yourself in five years?

  • 15. What experience do you have in multitasking different duties in any of your prior work experiences?

  • 16. We pride ourselves on teamwork here at Access Bank and this role in Client Services relies on teamwork. What are the top qualities you would bring to a team based atmosphere here?

  • 17. What is your experience in managing an overall performance appraisal process for your staff?

  • 18. What interests you about this position?

  • 19. If a client here at Access Bank were to be denied the financing that they desire, how would you handle that situation?

  • 20. Have you ever had to work with a difficult colleague? How did you handle that situation?

  • 21. How would you handle communication with a customer that was visibly upset?

  • 22. If hired for this role here at Access Bank, how would you manage your daily tasks on the job to ensure that your work is completed in a timely and efficient manner?

  • 23. What has been the most stressful situation that you faced in the workplace and what did you do to ensure that you navigated that situation successfully?

  • 24. How do you define success?

  • 25. How do you respond to problems that require a quick solution?

  • 26. Our clients here at Access Bank expect top-tier service and products and we will expect you to do just that in this role. Have you ever went the extra mile for a client when it wasn't expected? Why did you do so?

  • 27. To get to know what type of leader we'd be hiring at this branch of Access Bank, how would you describe your management style?