First Commonwealth Bank Mock Interview

To help you prepare for a First Commonwealth Bank job interview, here are 27 interview questions and answer examples.

First Commonwealth Bank was updated by on October 21st, 2020. Learn more here.

Question 1 of 27

What are your thoughts on working in a position here at First Commonwealth Bank that had a lot of routine tasks each day?

"I would have to say that I handle routine work very well. In my current role, a majority of my day is handling routine labeling and shipping tasks. By staying in the moment and remaining focused in my work, I ensure that I take all necessary steps each and every time to ensure that my customer's needs are satisfied each and every time. In this role, the customers at First Commonwealth Bank rely on accuracy and timeliness and I would be able to bring that in any duty that I was tasked with."

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27 First Commonwealth Bank Interview Questions & Answers

Below is a list of our First Commonwealth Bank interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.

  • 1. What are your thoughts on working in a position here at First Commonwealth Bank that had a lot of routine tasks each day?

  • 2. Suppose you were on the job here at First Commonwealth Bank and a customer came in to complain about a fee charged for an overdrawn account. How would you handle the situation with that customer?

  • 3. At First Commonwealth Bank, we pride ourselves on providing the best overall customer experience. Talk about your customer service experience and explain why it will help our clients here.

  • 4. Where do you see yourself in five years?

  • 5. If a customer at First Commonwealth Bank had increased savings as their main personal financial goal, what steps would you take with them to get them started down the right path?

  • 6. What interests you about this position?

  • 7. How do you define success?

  • 8. How do you respond to problems that require a quick solution?

  • 9. Tell me about a time when you showed integrity in your work.

  • 10. In your own personal life, what banking products do you use and what benefits do you see in using them?

  • 11. Tell me about your favorite manager. What did you enjoy most about working with them?

  • 12. At First Commonwealth Bank, we value diversity in our customer base and on our team. How do you work effectively with people from different backgrounds ?

  • 13. Describe a difficult problem and how you approached it.

  • 14. Do you have any experience or knowledge in detecting counterfeit cash or checks?

  • 15. As a Personal Banker at First Commonwealth Bank, how would you select products to suggest to our customers?

  • 16. Talk about your experience in mortgage loan closing. How would this experience be beneficial to our team here at First Commonwealth Bank?

  • 17. What would you do if you saw a colleague breaking company policy? What if they were stealing something as little as $5?

  • 18. In your mind, why is it important that First Commonwealth Bank focuses on customer service?

  • 19. If working here at First Commonwealth Bank in this role and you found a more efficient way of handling a job duty or process, what steps would you take in order to ensure that your idea was heard?

  • 20. How do you work in environments with people who are different from you?

  • 21. At First Commonwealth Bank, our Personal Bankers work with clients from all different walks of life. How do you handle working with many different personalities throughout the day?

  • 22. What do you know about our services here at First Commonwealth Bank and why do you feel we'd be a great place to work?

  • 23. As a Personal Banker with First Commonwealth Bank, why is providing tailored customer service important? How would you make this a priority if hired for this role?

  • 24. On the finance side of First Commonwealth Bank, we expect our representatives to be ingrained in our sales focused culture. If hired for this role, how would you learn and embrace our sales process?

  • 25. The clients of a financial firm like First Commonwealth Bank can display an arrange of emotions when they work with our Client Services team. How would you handle a situation where a client was very angry?

  • 26. What are one or two of the aspects that you think you would love about our Teller job at First Commonwealth Bank?

  • 27. What is one unique skill that you will bring to our loan processing team here at First Commonwealth Bank?