Bank of America HireVue Interview Questions & Answers
Below is a list of our Bank of America interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Behavioral
1. Discuss a time when you succeeded despite being under an unusual amount of pressure.
The Goal
The hiring managers at Bank of America want assurance that you can handle working under pressure. The goal of your response is to provide evidence that you have the mindset and tenacity to behave professionally and appropriately while working under pressure.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
This question presents the opportunity for you to be a storyteller. Using the STAR method, form an engaging story-based response that showcases your proudest accomplishment. STAR is an acronym for Situation, Task, Action, Result.
Use a solid and compelling example of your poise under pressure. Be as specific as you can while remaining concise and on topic. Your answer should include a story of a time when you were under a type of pressure related to this position's duties. Your response should come from a recent scenario.
Written by Rachelle Enns on May 24th, 2022
How to Answer
Talk about a specific time when you were under a lot of pressure at work, yet you succeeded. Outline the situation, explain why you felt under pressure, and describe your actions. Spotlight that you made well-calculated decisions even though you faced strain, pressure, or conflict. If your actions made a measurable impact, discuss the results you generated.
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"Throughout my career in the financial services sector, I have gained the skills that help me constructively deal with stress. (Situation) Last year, one of our investment managers retired and she passed me one of her most important legacy accounts. I was thrilled to have the opportunity; however, this account was notorious for being high-pressure. (Task) I knew that onboarding this client would be challenging. It would take a great deal of diligence, research, and time on my end. I felt overwhelmed, but I knew that serving this account to the best of my ability would speak volumes about my firm and be a valuable addition to my portfolio. (Action) During this time, I sought out a mentor with more experience than me in the financial sector. This individual taught me incredibly beneficial approaches and tools for managing my time, controlling stress, and regulating my mindset under pressure. (Result) As a result, I successfully onboarded this new account and even received accolades from the client, which reached my leadership team. Now, when I feel immense pressure on the job and in my personal life, I lean on these mechanisms and techniques to get me to the finish line with focus and poise."
Written by Rachelle Enns on May 24th, 2022
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Marcie's Feedback
Anonymous Answer
S: I was at the Cambridge Union tournament, with over 400 participants from all the top universities in the world.
T: It was the last, and most deciding round, and we got assigned a topic 15 min before the start of the debate which I did not know anything about. I felt very overwhelmed as I knew this round would have been decisive in our progress throughout the tournament.
A: Luckily, me and my partner practiced approaches and tools to control our mindset. So we did a 1-2 minutes of meditation and calm down to release our stress.
R: As a result, we were incredibly focused in the round and did really well. This meant us progressing to the next stage of the tournament."
Marcie's Feedback
Anonymous Answer
During my preparation for the competitive French "agrégation" in mathematics, I encountered a challenging situation that required me to step outside my comfort zone. Two days before a major class presentation, I was informed that I needed to replace a colleague. The task was to deliver a two-hour lecture on a master's level geometry topic to the entire class.
Task
The immediate challenge was to prepare an in-depth lecture on a complex subject in a very short timeframe. Additionally, I was already managing a heavy workload related to my own studies and preparation for the agrégation, which is known for its rigor and intensity.
Action
Despite the time constraints and the pressure, I accepted the responsibility. I dedicated the next two days to intensive study, meticulously preparing the lecture while balancing my other academic commitments. My approach was methodical: I broke down the topic into key concepts, designed engaging lecture materials, and practiced my delivery to ensure clarity and effectiveness. I also sought feedback from a mentor to refine my presentation.
Result
The lecture was a success. I was able to communicate the complex concepts effectively, and the feedback from both the students and faculty was overwhelmingly positive. This experience not only honed my ability to handle pressure and adapt quickly but also enhanced my presentation skills and deepened my understanding of the subject. It was a testament to my commitment to excellence and my capability to rise to challenging occasions, skills that I believe are crucial for a Quantitative Analyst role at Bank of America."
Jaymie's Feedback
Behavioral
2. Tell us about a time when you faced major change and needed to adapt.
The Goal
Change is prevalent in the workplace, and the hiring managers at Bank of America want to know that you can embrace change. The goal of your response should be to help the decision-makers feel confident in your ability to adapt to unexpected changes in a workplace setting.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
Avoid focusing on a negative change. For example, 'When my company hired a new manager with a horrible temper, my entire work environment changed.' Also, avoid examples that could easily sound like you are blaming others. For example, 'I recently had to do an entire project by myself because my co-worker quit unexpectedly.'
Written by Rachelle Enns on May 24th, 2022
How to Answer
Behavioral-based interview questions that begin with 'Tell us about a time when...' are best answered using the STAR method. STAR is an acronym for Situation, Task, Action, Result. Organizing your response using this framework will ensure that you provide the hiring managers with the right amount of information and detail.
Pick an example of a time you faced a change in the workplace, and your response was constructive. Explain how the change directly impacted your job and talk about how you maintained a positive approach during the transition. Perhaps your job duties shifted, there was a significant revision in policy, you had to welcome a new manager, or your company was acquired. These situations make excellent examples to draw on when you form your story-based response.
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"(Situation) Last year, my company shuffled around a lot of our team members with no notice. (Task) This shuffle meant that, overnight, the team of 40 that I was leading became a team of 60. (Action) I had a great rapport with the current 40 and needed to develop a fast strategy for connecting with the additional 20. I chose to throw a team-wide after-work event so that everyone could get to know each other and make meaningful connections. (Result) My idea worked like a charm, and everyone clicked right away, making the best of an abrupt situation."
Written by Rachelle Enns on May 24th, 2022
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Such a big change meant that we had to completely redo our consulting approach to meet the company’s financial constraints. The team I was leading and I adapted to this by firstly prioritizing resource allocation: here we worked closely with the non-profit's leadership to prioritize programs and initiatives. And we identified areas where the organization could streamline its activities and reallocate resources to maximize impact within the budget constraints.
Secondly, we explored potential partnerships and collaborations with other non-profit organizations, government agencies, and private sector entities. By leveraging shared resources and expertise, the non-profit could tap into additional support without relying solely on its reduced budget.
Overall, despite the change we were able to successfully adapt and built a donor targeting plan/funding plan that met the nonprofit’s financial constraints."
Jaymie's Feedback
Behavioral
3. Tell us about the most difficult career-related decision you had to make in the past.
The Goal
The hiring managers at Bank of America want to know how you approach complex decisions. The goal of your response is to showcase your strong critical thinking, problem-solving, and decision-making skills.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
One common mistake that interviewees make is to give a highly personal response. This question is not the time to talk about the hardest personal decision you've ever made. Be sure to keep your answer career-focused and related to the job opportunity at Bank of America.
Written by Rachelle Enns on May 24th, 2022
How to Answer
Use a career-related example, such as changing majors in university, moving on from a job that wasn't healthy for you, selling your business and re-entering the traditional workforce, relocating to a new city for better work opportunities, or even starting a new professional venture.
Be sure to highlight how you approached the decision and take the hiring managers through your critical thinking and decision-making process. You should also include details of how/why your decision worked out for the best. At the end of your response, remember to connect your critical thinking skills and how they will benefit Bank of America should they hire you.
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"(Situation) Choosing my major was one of the toughest career decisions I've made. (Task) I was on the fence between focusing on B2B Marketing or Consumer Behavior and Analytics. (Action) After some contemplation, research, and interviewing alumni of both programs, I decided on B2B Marketing. (Result) Today, I am thankful that I made that choice. B2B strategies in the finance industry are changing fast, and I love to learn new ways to position my clients in this incredibly competitive and turbulent marketplace. My education and knowledge will help ensure that I support Bank of America's core value, 'Act Responsibly.' My business and marketing education gave me the foundation required to work with my colleagues to deliver the best of the firm to every client. I understand how to listen to what the client is saying and then generate fair and responsible solutions that meet their needs."
Written by Rachelle Enns on May 24th, 2022
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Marcie's Feedback
Anonymous Answer
As I approached the end of my undergraduate studies in mathematics, I was confronted with a significant career decision: choosing between a Master's in Theoretical Mathematics, with a focus on probability and statistics, or venturing into Applied Mathematics and Quantitative Finance.
Task
This decision was crucial as it would shape my academic and professional trajectory. I needed to find a balance between my interest in theoretical concepts and my desire to apply these concepts in practical scenarios.
Action
To make an informed choice, I engaged in detailed research and discussions with professionals and academics in both fields. These insights, coupled with my reflections on where my passion and career goals intersect, led me to choose Quantitative Finance. It presented an appealing mix of theoretical mathematics and its real-world applications, especially in explaining complex financial phenomena.
Result
Choosing Quantitative Finance has been incredibly rewarding. It allowed me to deepen my understanding of mathematics while also gaining practical skills relevant to the financial industry. This decision has prepared me well for a role as a Quantitative Analyst, where I can leverage both theoretical knowledge and practical insights."
Jaymie's Feedback
Behavioral
4. Discuss a time when you received critical feedback.
The Goal
It can feel challenging to receive criticism in the workplace, especially from your leader, who you want to impress. The decision-makers at Bank of America want to know how you react in the face of criticism. The goal of your response is to show that you can hear criticism, respond professionally, learn from the feedback, and willingly take action to make improvements.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
Avoid discussing a time when you received criticism about your character. Instead, consider providing an example where you received feedback on your skill level and were able to make noticeable improvements. Also, avoid discussing criticism around skills that are a must-have for the role.
Written by Rachelle Enns on May 24th, 2022
How to Answer
This question is another way for the hiring managers at Bank of America to ask about your most significant weaknesses. For this reason, be sure to give a clear example of a time when you received critical feedback on an important skill.
Using the STAR method, clearly outline the scenario and how you worked hard to improve. Be sure to highlight what you learned from the situation and spotlight how this criticism helped you improve your quality of work. Your response should end on a positive note about a lesson learned and how this lesson has boosted your career or work performance, benefitting Bank of America when they hire you.
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"(Situation) Last year, while working as the research analyst for Company XYZ, my director sat me down during my performance review and asked that I submit my weekly documentation faster than I had been. I agreed with his feedback. I knew that I preferred working on other tasks and less on typing up reports. (Task) I understood that timely reporting was critical to the success of our projects. (Action) I started to time block my calendar, giving myself three 20-minute time slots every day to complete my documentation. I set the time and did the work with no excuses. (Result) Eventually, the documentation became a natural part of my workflow. Now, my documentation is detailed, and my reporting is consistently on time."
Written by Rachelle Enns on May 24th, 2022
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
During my internship as a Quantitative Analyst at HSBC, I encountered a situation where I received critical feedback from my manager. One day, he expressed dissatisfaction with how I had executed a task he assigned to me.
Task
The feedback was a significant blow to my confidence. I found myself questioning my abilities and suitability for the role in quantitative analysis, which was a field I had been passionately pursuing through years of study.
Action
After taking some time to process the feedback, I reflected on my journey. I reminded myself of my academic successes and the accomplishments I had already achieved during the internship. This reflection helped me regain my confidence. I decided to use the feedback constructively, to learn and grow. I sought clarification on where I had gone wrong, requested guidance on how to improve, and dedicated myself to enhancing my skills and performance.
Result
This approach paid off. Not only did I improve in the specific area where I had received criticism, but I also strengthened my overall performance as an intern. This experience taught me the value of resilience and the importance of using critical feedback as a stepping stone for personal and professional growth. It reinforced my determination to excel in the field of quantitative finance and prepared me for future challenges."
Jaymie's Feedback
Behavioral
5. What is your greatest weakness, and how are you working toward improving this shortcoming?
The Goal
The hiring managers at Bank of America are looking for evidence that you know your shortcomings. They also want to see that you embrace opportunities to grow and improve. The goal of your response is to show the decision-makers that you are self-aware, reflective, and can readily identify areas for improvement.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
Avoid talking about weaknesses that are a red flag or potentially point to a more significant issue. For instance, if time management is a weakness, the interviewer might wonder if you can meet your deadlines or if you are frequently late to work. For this reason, it's best to choose weaknesses that will not impact your ability to succeed in the role.
It's also essential to give a thoughtful response. Avoid cliche or overused statements like:
- I work too hard
- I am a perfectionist
- I am a workaholic
- My weaknesses are also my strengths
- My greatest weakness is chocolate (insert uncomfortable chuckle)
Written by Rachelle Enns on May 24th, 2022
How to Answer
The hiring managers at Bank of America want you to be honest about your weaknesses. At the same time, they want assurance that you are proactive in improving yourself. Bank of America focuses on responsible growth with its employees. John Jordan, Head of the Academy and Advisor Development has stated, "By investing in developing our current and future workforce at all points along their career journeys, we deliver on being a great place to work."
Choose a weakness that is not a core skill for the position. For instance, if you are interviewing for a role in the Administration business area at Bank of America, your greatest weakness should not be your Excel skills.
Perhaps you are watching YouTube tutorials to gain skills in a particular area. Maybe you are reading the latest-and-greatest books on the skills you wish to improve, or perhaps you are taking an online workshop to bridge a skills gap.
When discussing your most significant weaknesses, you must display your interest in professional growth. Be sure to maintain a positive tone, show confidence in your ability to improve, and demonstrate a desire for improvement.
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"One weakness I'm improving is my ability to be concise when I send email updates to the department. Brevity has not always been my strongest point; however, I have been practicing by writing a first draft and then asking myself which words can be deleted. So far, I have noticed a marked improvement; however, I believe that clear communication is a work-in-progress and can always be improved."
Written by Rachelle Enns on May 24th, 2022
Behavioral
6. Describe a time when you contributed to a team goal and the outcome was successful.
The Goal
The hiring managers at Bank of America would like to know more about your desire and willingness to contribute to team-based efforts. The goal of your response is to outline the role that you take in a team and highlight how your approach to teamwork is a fit for Bank of America's workplace culture.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
When you form your response, consider including detail on what you know about Bank of America's take on teamwork and collaboration. Many companies readily offer this information on their careers website or their core values statement. Take time to do your research and think about the connecting points between Bank of America's view on teamwork and collaboration and how you emulate these values.
Written by Rachelle Enns on May 24th, 2022
How to Answer
This question presents the opportunity for you to be a storyteller. Using the STAR method, form an engaging story-based response that showcases your proudest accomplishment. STAR is an acronym for Situation, Task, Action, Result.
Choose a compelling example of your willingness and desire to be a team contributor. Be as specific as you can while remaining concise and on topic. If possible, describe a recent scenario related to this new opportunity with Bank of America. At the end of your response, explain how your teamwork abilities will ensure your success and fit with the company's values related to teamwork and collaboration.
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"(Situation) As Finance Manager with Company XYZ, my team must successfully collaborate during our busy year-end season. We put in overtime shifts and bring our clients' books to a close together as one cohesive team. (Task) During year-end, I take the role of the project lead. (Action) I work diligently to ensure streamlined processes and that each team member feels like a valued contributor. My approach during these high-demand times is to encourage the team to deliver their best work while being a helpful resource to their team members. (Result) This year, our team completed its year-end work with such incredible efficiency that we shaved an entire day off our schedule. The experience was nearly flawless. Team conflict was minimal, despite the mental strain everyone felt. Bank of America includes 'Act Responsibly' in its core values. This value includes the statement, 'We believe in making decisions that are clear, fair, and grounded in the principles of shared success, responsible citizenship, and community building.' If hired, I will prioritize making decisions that are responsible and fair. I will actively contribute to this culture of teamwork and community, ensuring our clients' needs always come first."
Written by Rachelle Enns on May 24th, 2022
Behavioral
7. Take us through a time when you failed at work.
The Goal
The hiring managers at Bank of America are looking for evidence that you can recover from a disappointing outcome. The goal of your response is not to focus on the failure. Instead, it's to showcase your ability to recover from the failure. Your answer should highlight your tenacity, dedication, and drive, even when things don't go as planned.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
Even the most notable professionals have stumbled and recovered from professional failure. Being unable to speak about failure will give the hiring managers the impression that you lack self-awareness and have little desire to grow and learn. For this reason, avoid giving a response that sounds as though you have never failed.
Written by Rachelle Enns on May 24th, 2022
How to Answer
We all fail occasionally, and there is no need to be ashamed of defeat. The magic is in the lessons we learn from these situations. Speak about the outcome of a project/task that was not what you wanted it to be, but you were able to recover. Perhaps you were better off in the end or learned a valuable lesson.
Behavioral-based interview questions that begin with 'Take us through a time when...' are best answered using the STAR method (Situation, Task, Action, Result). Organizing your response using this storytelling framework will ensure that you provide the hiring managers with the right amount of information and detail.
Outline the roadblock you faced, and share how you approached the situation to ensure a good recovery. Discuss your level of dedication, even in the face of failure, and how you will make an impact in this new role with Bank of America.
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"(Situation) During and after the pandemic, I had a much higher team turnover rate than usual. Losing people from my team was becoming an expensive and time-consuming occurrence, so I was undoubtedly frustrated and discouraged. (Task) I am an experienced manager who has hired hundreds of people, so my hiring process is normally airtight. However, it was clear that I needed a new strategy to meet the changes that came with the new landscape of 'the great resignation.' (Action) Rather than lose confidence in my abilities, I engaged the Human Resources department in simplifying our onboarding and training process. (Result) Since this change, we have not lost any employees in the last eight months, which significantly improved the results we were experiencing last year."
Written by Rachelle Enns on May 24th, 2022
Behavioral
8. Talk about a time when you encountered conflict with a coworker.
The Goal
The hiring managers at Bank of America want to gain an understanding of your conflict resolution skills. The goal of your response is to provide evidence that you can handle and resolve conflict in a professional manner that aligns with Bank of America's company culture.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
Conflict can happen in any workplace, so the goal of your response is not to deny any presence of conflict in your professional history. Instead, the goal is to show that you can move through conflict constructively and professionally.
Finding common ground with a coworker, despite disagreeing with them, shows that your desire to collaborate is stronger than your need to be correct. Overcoming disagreements in the workplace also highlights your ability to problem-solve while facing a difference of opinion.
Written by Rachelle Enns on May 24th, 2022
How to Answer
Even though you may have great relationships with your coworkers, there will be times when you don't 100% agree. Think of a conflict or disagreement you had with a coworker where you responded professionally and worked toward a solution.
When asked, "Talk about a time when...," it's important to remember that the hiring managers are looking for a story-based example that highlights your professional behavior in a real-life challenging interpersonal situation. Using the STAR framework (Situation, Task, Action, Result), you can form an easy-to-follow and engaging story-based response.
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"(Situation) Last year, my finance director and I disagreed on the pending termination of one of my team members. (Task) As a manager, my philosophy is to ensure that I have trained and coached my team members to the best of my ability before I ever consider terminating them. (Action) I expressed my desire to spend additional time training this team member. I mentioned that it would be more costly for the company to replace this person than invest in additional training. The finance director finally agreed that if the team member missed their targets for another 30 days, we would move forward with termination. After coming to a middle ground, I created a plan to spend five additional hours per week training this team member for three weeks. (Result) Remarkably, his performance improved by over 40%! This team member is still with us and often lands on our divisions' monthly Top 10 list for client satisfaction and performance. Because I respectfully disagreed with the finance director and stated my case with facts rather than emotion, we were able to move past the disagreement with ease."
Written by Rachelle Enns on May 24th, 2022
Behavioral
9. If you found out a co-worker was being dishonest, how would you react?
The Goal
The hiring managers at Bank of America want to know that you are an honest and trustworthy employee. The goal of your response is to provide evidence that you bring integrity to the workplace and that you are unafraid to have uncomfortable conversations.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
Bank of America operates in a highly sensitive sector where making ethical decisions and building trustworthy relationships are core to the company's success. The company needs to make sure that they hire honest and reliable people. Consider giving an example of your honesty in action vs. simply stating that you are an honest individual.
Written by Rachelle Enns on May 24th, 2022
How to Answer
Since this question is phrased as, "How would you react if...," you can respond hypothetically. The Situation, Solution, Benefit formula is helpful in this instance.
Step 1) Situation: Express your understanding of the hypothetical situation (your coworker being dishonest).
Step 2) Solution: Outline the solution you would introduce if you encountered dishonesty in the workplace.
Step 3) Benefit: Highlight how your approach to confronting dishonesty will benefit Bank of America should the company choose to hire you.
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"I take pride in my work and would not tolerate dishonesty since it interferes with company goals and reputation. With a focus on honesty and transparency, I would feel obligated to report a coworker who was being dishonest. Of course, I would refer to any policy or guidelines available and speak to my leader to ensure that I appropriately handle the situation. I would desire to help bring a resolution without escalating the situation or introducing new conflict. For example, my manager was recently on vacation for three weeks. Some of my co-workers wanted to falsify our timesheets to reflect overtime hours that we did not work. I disagreed and convinced them that it was a bad idea and certainly not worth being fired over. I appreciate that Bank of America includes 'Act Responsibly' as one of its core values. In this values statement, the company states, 'We believe that integrity and the disciplined management of risk form the foundation of our business.' If hired at Bank of America, I will hold myself and my peers accountable to the highest discipline and standards at all times."
Written by Rachelle Enns on May 24th, 2022
Compatibility
10. Talk to us about your leadership skills.
The Goal
The hiring managers at Bank of America want to know which skills make you a stand-out leader. They also want to see that you bring a passion for leadership. The goal of your response is to highlight the skills that showcase your ability and desire to be a positive person of influence in the workplace.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
Author and speaker Simon Sinek says: 'Leading is not the same as being the leader. Being the leader means you hold the highest rank, either by earning it, good fortune, or navigating internal politics. Leading, however, means that others willingly follow you--not because they have to, not because they are paid to, but because they want to.'
With this definition of leadership in mind, consider how you influence others because you want to, not because you have to. Perhaps you are skilled at motivating and encouraging others, or maybe you are a person with a lot of creativity whom others want to learn from. Maybe your leadership superpower is empathy or even decisiveness.
Written by Rachelle Enns on May 24th, 2022
How to Answer
Before your HireVue interview, prepare examples of when you have been a proactive leader. If this is an entry-level role without a leadership component, the decision-makers at Bank of America will still want evidence that you can take the initiative when there is an opportunity. Choose 2-3 leadership skills that describe you best, and be prepared to give an example of these qualities in action.
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"In previous performance reviews, my leadership style has been described as attentive, open, and confident. I listen to my team members and give them the room to perform their jobs well. For example, when one of my team members is not hitting their quota, I will step in and begin coaching. I want to believe they are capable of their job unless they show me otherwise. This leadership approach has worked well with my team, and as a result, we are the top sales team in our region."
Written by Rachelle Enns on May 24th, 2022
Compatibility
11. What would your most recent leader say about you?
The Goal
The hiring managers at Bank of America want evidence that you have a history of building positive relationships with previous leaders and employers. The goal of your response is to show that your character is strong, that you have built healthy relationships in your previous roles, and that your character aligns with the traits that Bank of America looks for in its new team members.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
Avoid guessing what your most recent manager thinks of you. If you respond unsure, the hiring managers may not feel confident in your employer/employee relationships. For instance, rather than saying, "I think maybe my manager would describe me as dedicated to my work," try saying, "My manager would describe me as dedicated to my work because I deliver on deadlines and often make myself available after hours when my clients need me."
Hopefully your current leader is communicative with you and regularly expresses what they enjoy and appreciate about your work ethic. If possible, form your response around takeaways from your last performance review or a piece of feedback you have recently received from your leader. You can further solidify your answer by referring to reliable references, such as any LinkedIn recommendations on your profile.
Written by Rachelle Enns on May 24th, 2022
How to Answer
Offer 1-3 of your best traits when you respond. Then, support those traits with an example of when you emulated those behaviors. You can also provide details of a measurable accomplishment. For instance, if you received a 100% customer satisfaction survey result, talk about this achievement as supporting evidence. For example, you could say, "My most recent manager would say that I am customer-focused. In fact, I recently received a 100% customer satisfaction rating in our company's latest customer happiness survey."
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"In my last performance review and also in some casual discussions, my manager has described me as motivated, encouraging to others, and consistent. I strive to exceed expectations when I can, and I encourage my fellow team members to deliver their best work. My current manager is happy to speak on my behalf as a positive reference."
Written by Rachelle Enns on May 24th, 2022
Compatibility
12. What are your greatest strengths, and how will they be a fit for Bank of America?
The Goal
The hiring managers at Bank of America want to know about your most significant strengths, and they want to identify if you have the skills required to do the job successfully. The goal of your response is to highlight your belief that the company's needs and your skills are a match. You also want to showcase your readiness to make a specific contribution to Bank of America when they hire you.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
Avoid overused generic responses such as, 'I am an excellent communicator,' or 'I am a hard worker.' The hiring managers want to see how you stand out from other candidates.
Your strengths can be skills or qualities that help you overcome difficult circumstances or accomplish challenging tasks. Consider including:
- Hard skills such as technical expertise or project management skills
- Soft skills such as time management and critical thinking
- Personality traits such as being adaptable, kind, and self-sufficient
- Knowledge-based skills such as speaking multiple languages
Written by Rachelle Enns on May 24th, 2022
How to Answer
Instead of giving a generic response, speak about your strengths that will make you good at this specific role. When deciding which strengths to mention, it's essential to carefully review the job posting to uncover the company/department's greatest needs. Then, you can talk about which strengths you possess that align with those needs.
Here is a 4-step approach to help you prepare a response:
1) Look through Bank of America's job posting, website, social media posts, and other online resources.
2) As you comb through these resources, write down which strengths you believe Bank of America needs most in a team member.
3) Go through your list and consider which of those strengths you possess. Pick out 3-5 strengths that will ensure your success in the job and with Bank of America as a whole.
4) Draft a response highlighting the strengths you chose from your list. Tie these strengths into Bank of America's needs and support your answer with an example from your life or work history.
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"My greatest strengths include my ability to build strong relationships. I am also self-aware and a mindful listener, which helps me gain the trust of my team, clients, and other stakeholders. I make sure to relate to others and get to know them and their needs. My client retention rates are the second-highest in my company due to these interpersonal strengths. I understand that Bank of America is seeking an Account Manager who can nurture excellent stakeholder relationships, and I am confident that my interpersonal skills match the company's high standards."
Written by Rachelle Enns on May 24th, 2022
Compatibility
13. Talk about your work ethic and how your ethics are a match for Bank of America.
The Goal
The hiring managers at Bank of America want a clear idea of what drives you to do the right thing in the workplace. The goal of your response is to show the decision-makers that your moral principles and ethics will be a match for the company and its core values.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
Work ethic describes the moral principles that you apply to your work. When the decision-makers at Bank of America ask about your work ethic in a HireVue interview, they are looking for specific wording to which they can relate.
When you read the company's job posting, check for the mention of particular principles and values. You can also search Bank of America's website for a values and mission statement. When you respond, clearly outline how those principles align with your work values.
To get you started, Bank of America has four main core values which include:
- Deliver Together
- Act Responsibly
- Realize the Power of Our People
- Trust the Team
Written by Rachelle Enns on May 24th, 2022
How to Answer
Avoid giving a general response like, 'I'd describe my work ethic as consistent and reliable.' The decision-makers want a specific description of how you approach your work, allowing them to understand how well you fit with their workplace environment.
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"I am a very dedicated and loyal individual who consciously makes the right decisions and gives back to others in time and resources. On the Bank of America website, I saw that the company's core values include 'Act Responsibly,' 'Trust the Team,' and 'Deliver Together.' My work ethic aligns greatly with these values. I bring integrity to my work and work hard to develop mutual trust with my team members. I also believe that every action I take above and beyond my minimum expectations is for the betterment of my team and clients."
Written by Rachelle Enns on May 24th, 2022
Direct
14. Why should Bank of America hire you?
The Goal
The hiring managers at Bank of America want to choose the person they believe will help them solve a problem or a pain point. The goal of your response is to spotlight how you will meet the company/department's most significant needs when they choose to hire you.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
Your response should be original and unique. There are some simple ways to ensure that your answer stands out from other candidates:
1) Avoid giving a resume review. Your response should highlight the best reasons why your achievements, skills, and characteristics are a match for Bank of America's most pressing needs. Provide a snapshot, not a complete biography.
2) Think about value. Think of how you will add value to the company now and in the future. Help the decision-makers picture you working at Bank of America for years to come.
3) Sprinkle in achievements. Mentioning specific numbers, percentages, awards, and accolades is an excellent way to grab the decision maker's attention. These soundbites will make you a memorable candidate.
4) Tell a story. Psychology tells us that offering a compelling, relatable story makes us more memorable and persuasive. Some studies show that telling a story makes us 22X more memorable. If you could be 22X more memorable than the next candidate, think of the impact it could make on your interview outcome!
Written by Rachelle Enns on May 24th, 2022
How to Answer
First, think about your best skills and qualifications. Ponder on a mix of hard skills and soft skills.
- Hard skills: Specific knowledge gained through training and education.
- Soft skills: Traits you possess, such as emotional intelligence and sociability.
If you can't think of ways you stand out, ask a few trusted friends, family members, or coworkers what sets you apart from others. Their observations may be helpful. If you already know your stand-out skills, that's great! Either way, don't be afraid to brag about yourself a bit. In an interview, you are your greatest advocate.
Also, take your time reviewing the job description. It's essential to approach this question with less focus on your needs and more on Bank of America's needs. Looking at the job description or job posting for the role, you can quickly dissect what the hiring managers are looking for in a candidate. Once you know the company/department's primary needs, you can frame a precise answer to this question.
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"The Global Operations Audit Manager job posting mentions requiring an experienced auditor with demonstrated experience in finance processes, controls, and reporting. Having worked as a senior auditor for the past fifteen years, I've developed these skills and more. I am a certified accountant and am currently earning a certification in Internal Auditing. Some of the reasons Bank of America should hire me are because I have exceptional risk awareness and good guardianship skills. I also have the flexibility to change priorities as new situations present themselves. I will work tirelessly while applying this knowledge, skills, and relevant experience to meet the company's global audit and project management needs."
Written by Rachelle Enns on May 24th, 2022
Direct
15. What makes Bank of America different from its competitors?
The Goal
The hiring managers at Bank of America want you to outline what you believe is the company's unique selling point. The goal of your response is to show the decision-makers that you have researched the organization and that you are excited about what differentiates Bank of America from other potential employers in the finance industry.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
Before your interview, take some time to learn more about Bank of America's business principles, values, mission, and goals. These statements and principles will outline for you what makes the firm unique. You can also visit the news page or resources page from the company's website to read more about what efforts the firm has been recognized for recently or any awards the company has received.
Written by Rachelle Enns on May 24th, 2022
How to Answer
How you answer this question will speak directly to how well you have researched Bank of America before attending your interview. Take a look at the company website and its news section. You can also check out Google and see if Bank of America is trending on any hot industry topics.
When speaking about what makes Bank of America different from its competitors, you do not need to go into a significant amount of detail on the information that you find. Give enough to show the hiring managers that you pay attention to the organization's accomplishments and understand what sets them apart.
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"While preparing for this interview, I learned that Bank of America actively helps communities by funding sustainable projects. These projects include funding initiatives to bring clean drinking water to communities. I also saw that Bank of America helped finance a solar-powered drinking water system for 35,000 people in Kenya. I find it incredibly heartwarming that Bank of America actively collaborates on sustainable projects in the developing world. This example is just one of many that sets Bank of America apart from its competitors and why I am eager to join this renowned financial organization that places such a major focus on giving back."
Written by Rachelle Enns on May 24th, 2022
Direct
16. Are you interviewing with any Bank of America competitors?
The Goal
The hiring managers at Bank of America want to know if you are entertaining close competitors or discussing similar roles with other organizations. The decision-makers also want to know if your job search stage will impact their preferred timing for making a hiring decision. The goal of your response is to inform the company of your job search status while further expressing your interest in this specific opportunity.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
Avoid giving the impression that you are only counting on this particular opportunity with Bank of America. Think of this interview question as a 'first date' question. If the person you are on a first date with asked for the names of other people you're dating, you wouldn't start listing other people's names. You also wouldn't say, 'I'm fully committed to only you.' Instead, you want to express your interest while remaining open to other opportunities.
Written by Rachelle Enns on May 24th, 2022
How to Answer
The hiring managers at Bank of America want to understand where you are in your job search and which roles or companies are most appealing to you. The interview and hiring process will be smoother when Bank of America knows what they need to do to remain competitive with your time and attention.
Talk about your search without disclosing every detail of where else you are interviewing. You are never obligated to reveal the names of the companies you're entertaining. Instead of saying, "I have a second interview with Company ABC tomorrow and the third interview with Company XYZ at the end of the week..." consider saying, "I am actively interviewing with two other companies. One is a financial tech company, and the other is a SaaS company focused on cryptocurrency and traditional investments...."
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"I am interviewing with two other organizations for similar roles and am in the third interview stage for one of these positions. I am eager to secure work shortly. However, I will wait for the right opportunity before accepting a job offer. I am interested to know the hiring teams' approximate timeline for this hiring decision. Perhaps we could cover this in our first face-to-face meeting."
Written by Rachelle Enns on May 24th, 2022
Discovery
17. When you find yourself with spare time, what do you enjoy doing?
The Goal
The hiring managers at Bank of America would like to know what captures your interest outside the workplace. The goal of your response is to tell the decision-makers something unique and memorable about yourself, ensuring you are a standout candidate.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
When talking about what you do in your spare time, avoid offering a negative response like, "Spare time - what spare time! Between work and my kids, I am back-to-back with tasks all day."
Instead, talk about a passion or interest that you have. Your answer should be memorable so that when the hiring managers at Bank of America review your HireVue video submission, they can say, "Remember that's the person who...(insert your interesting hobby or passion here)."
Written by Rachelle Enns on May 24th, 2022
How to Answer
Having hobbies and interests outside of work is incredibly helpful for maintaining your health and happiness. Talk passionately about the activities that interest you outside of the workplace. Although you should always be yourself, try to avoid activities that may feel controversial to others, such as hunting.
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"In my spare time, I love to bake. I have been taking baking lessons at our local culinary school every Saturday for the last six months and have learned some interesting baking techniques. My ultimate goal is to master the art of making macarons. When I make a new creation that I'm proud of, I will bring the treats to my family or work - a fun way to share my passion and knowledge with others."
Written by Rachelle Enns on May 24th, 2022
Discovery
18. Talk about your proudest career-related achievement.
The Goal
The hiring managers at Bank of America want to know which of your professional accomplishments make you feel the proudest. The goal of your response is to provide evidence that you are someone who values making a positive impact in the workplace. You can accomplish this goal by showcasing a stand-out professional accomplishment from the past.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
When describing your proudest workplace accomplishment, be as specific as possible. Your answer should include a proud achievement related to the position you're applying for with Bank of America. Be sure that the accomplishment you spotlight is as recent as possible.
Written by Rachelle Enns on May 24th, 2022
How to Answer
This question presents the opportunity for you to be a storyteller. Using the STAR method, form an engaging story-based response that showcases your proudest accomplishment. STAR is an acronym for Situation, Task, Action, Result.
Telling a story about your most significant achievement will give the decision-makers at Bank of America a definite idea of what type of accomplishments matter to you. Your reply should also spotlight why your past accomplishments indicate future success in this role and with the company as a whole.
Show the hiring managers more about your personality, work ethic, diligence, and what motivates you. It's okay to brag a bit when answering this question but remain confident vs. arrogant. You should be proud of yourself for what you've accomplished so far!
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"(Situation & Task) While working as an Investment Analyst with Company XYZ, I was responsible for supporting the Investment Management team through research and strategic recommendations. During the pandemic, we began to find that regulations were becoming more stringent, and investment banks were required to have greater safeguards against compliance breaches. This situation presented an excellent opportunity for our small firm to explore a more robust, more efficient tech stack. (Action) I began researching new tools, processes, and systems to boost our teams' efficiencies and safeguard us through a better-consolidated system. After a couple of weeks, I made solid recommendations to the Investment Management team. (Result) By spotlighting the upside of greater efficiencies and added security, I initiated smart and responsible change within the firm. My manager was very pleased with my initiative, and today, the firm has stronger processes for managing regulatory reporting demands."
Written by Rachelle Enns on May 24th, 2022
Discovery
19. Why did you apply to work for Bank of America?
The Goal
The hiring managers at Bank of America want to know precisely why you want to work for their organization. The goal of your response is to provide a compelling answer that highlights what excites you about this specific company and the opportunity.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
Before your interview, take some time to learn more about Bank of America's business principles, values, mission, and goals. These statements and principles will outline what makes the company an exciting potential employer. If available, you can also visit the news page or resources page from the company's website to read more about what efforts Bank of America has been recognized for recently or any awards the company has received.
Avoid giving a general response that fits any company. Instead, ensure that the details of your response are highly specific to Bank of America and the opportunity.
Written by Rachelle Enns on May 24th, 2022
How to Answer
There are many places you could work, and the hiring managers at Bank of America want to know why they are the stand-out employer for you. Genuinely consider why you want to work for this organization over one of its competitors. Then, take the time to carve out a unique reason that reaches beyond the surface. A surface reason would be because you know someone who works there. A compelling reason is that the company's business principles or mission resonate deeply with you.
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"I chose to apply to Bank of America for many reasons. In addition to its positive reputation in the finance industry, I appreciate that Bank of America puts efforts into advancing racial equality and economic opportunity. One stand-out project is the $25M four-year initiative to advance health and wellness for under-resourced communities. Advancing access to health care will greatly improve health outcomes in communities of color. The company's global awareness and action is one of the most compelling reasons I want to join the Bank of America team. There will be many opportunities for me to contribute while being able to proudly say that I work for an organization that supports under-resourced communities."
Written by Rachelle Enns on May 24th, 2022
Discovery
20. Describe your ideal work environment.
The Goal
The hiring managers at Bank of America want to know that the work environment they provide is a match for your needs and desires. The goal of your response is to clearly describe your ideal work environment so that the decision-makers can assess if this opportunity is a two-way match.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
When applying for a job, the fit has to match both ways. The hiring managers at Bank of America know this, and they want to ensure that the work environment is suitable for you.
There are a few factors to take into consideration when looking at the work environment:
- Are questions encouraged without judgment
- Is continued learning and education encouraged
- Does the office allow for flexibility such as working from home or flexible hours
- Are there regular team stand-ups and opportunities to collaborate
- Is it an open-air environment without cubicles or walled offices
- Is two-way feedback encouraged and acceptable
- Are the goals and objectives set as a team, individually, or both
- Are there strict dress codes, after-hours expectations, and other restrictions
- Is the initial training comprehensive, or is there a sink-or-swim mentality
- Is recognition provided for a job well done, or are regular performance incentives provided
- Are employees promoted based on performance or only on tenure
Written by Rachelle Enns on May 24th, 2022
How to Answer
Choose two or three work environment factors that are important to you, and discuss why you value these factors. Once you have described your ideal work environment, make a connection between your desires and what you know/have heard about working for Bank of America.
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"My ideal work environment is where I am working with supportive and positive people. We help each other achieve our goals and celebrate victories together when we work as a team. I find that the best work environment is when we empower each other by uplifting each other and rising together. From my research, I believe that Bank of America provides an environment like this. One of the company's core values is to 'Deliver Together, 'and I look forward to learning more about this value."
Written by Rachelle Enns on May 24th, 2022
Discovery
21. What are your long-term career plans?
The Goal
The hiring managers at Bank of America want to understand how their job opportunity fits your long-term career plans. The goal of your response is to show the decision-makers that your longer-term career desires align with what Bank of America can offer.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
The hiring managers want assurance that you see yourself working for Bank of America for the long term. They also want evidence that your career goals match what the company can offer you now and years into the future.
When hearing your response, the decision-makers should feel confident that Bank of America can support you and your career desires now and into the future.
If you're unsure of what qualifies as a long-term career goal, consider a few of these examples:
- Earning a degree or upgrading your existing education
- Growing a network of followers through consistent thought leadership
- Changing careers to a new industry that excites you
- Figuring out your ultimate dream job and taking action steps to get there
There are a few pitfalls to avoid when answering this question:
1) Giving an unrealistic response. For instance, "My long-term goal is to work my way up the ladder to becoming the next CEO in 12 months."
2) Giving a response that's unrelated to the job. For instance, "My long-term goal is to live overseas teaching English."
3) Giving an answer that shows a lack of preparedness. For instance, "I'm not sure where I'd like to be in the long term. I mean, I definitely don't know the future."
Written by Rachelle Enns on May 24th, 2022
How to Answer
The decision-makers at Bank of America want to be clear on how this job fits your long-term goals. Showing personal and professional clarity is the key to a great answer.
Here is a simple framework to help you form a response:
"In the long term, I would like to (insert your goal). So far, I have (describe the action steps you've taken so far). To meet this goal, I plan to (discuss the action steps you plan to take)."
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"In the long term, I would like to become a thought leader in the investment banking sector. I plan to become even more well-connected and trusted regarding the work and results that I deliver to my clients. I will take on every continued education opportunity presented to me with full enthusiasm to achieve this goal. I read that Bank of America greatly emphasizes the growth and development of its team members. I look forward to achieving more and learning everything I can from my future leaders and mentors at Bank of America."
Written by Rachelle Enns on May 24th, 2022
Discovery
22. What are your short-term career goals?
The Goal
The hiring managers at Bank of America want to understand how their job opportunity fits your short-term career goals. The goal of your response is to show the decision-makers that your immediate and near-future career desires align with what Bank of America can offer.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
Short-term career goals are targets that you believe will help you achieve your long-term career objectives. Short-term goals are achievable and meant to keep you motivated on your journey to your larger, long-term goals. Short-term career goals should also help you meet specific work-related objectives over a shorter period, perhaps in 12 months or less.
Having clarity on your short-term goals is the key to delivering a memorable response. If you're unsure of what qualifies as a short-term goal, consider a few of these examples:
- Completing a new certification, workshop, or course
- Improving soft skills such as communication or networking
- Improving hard skills such as becoming a power user in a particular program
- Reading more business books related to your industry or profession
Written by Rachelle Enns on May 24th, 2022
How to Answer
When discussing short-term career goals, be sure that these goals are clear and related to the job opportunity at Bank of America. You can break down your response using this simple framework:
"In the short term, I would like to (insert an achievable goal). So far, I have (describe the action steps you've taken so far). To meet this goal, I plan to (discuss the action steps you plan to take)."
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"I have worked as a Finance Analyst for eight years now and have set my sights on earning a promotion to Finance Manager. I have committed to upskilling my mentorship and leadership abilities to achieve this short-term goal. I am taking an online course called 'Personality Types at Work,' provided by the University of Florida. My natural interpersonal skills helped me develop meaningful relationships with my peers. Now I'd like to learn more about personality types so that I can be an impactful leader when the opportunity arises. I appreciate that Bank of America emphasizes the growth and development of its team members. When researching this opportunity, I read that the company believes part of being a great place to work is providing its team members with the tools and resources to develop and grow their careers. I look forward to achieving more leadership and mentorship-related goals in this role. I believe that could start with 'The Academy,' the company's award-winning onboarding, training, and professional development program."
Written by Rachelle Enns on May 24th, 2022
Discovery
23. Why are you looking for a new career opportunity?
The Goal
The hiring managers at Bank of America want to understand the circumstances that sparked the desire to leave your current or most recent position. The goal of your response is to show that you intend to move forward in your career with intention and thoughtfulness.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
As much as a hiring manager understands the desire to seek new work, the question about your motivation remains. When building your answer, avoid being too vague, speaking negatively about your current or most recent position, or giving a cliche response.
A vague response sounds like, "My current position is no longer a fit." Instead, help the decision-makers feel assured that Bank of America, and this new role, will meet your long-term desires. Suppose you are employed and looking for a fresh opportunity. In that case, the hiring authorities will want to know precisely how this job at Bank of America differs from the one you want to leave.
A negative response sounds like, "My current company has a toxic work environment, and my boss is awful." Even if a statement about a toxic environment or a bad boss may be true, it's best to keep that information to yourself and focus on the future. Consider what you want that you are not getting now and how you can flip the delivery of your response into a positive tone.
A cliche response sounds like, "I am looking for a new job because I need to feel more challenged." Instead, discuss specific challenges that excite you the most. Express that you cannot gain this particular momentum with your current company, and touch on why that is the case. Then talk about why you believe Bank of America can provide the challenges and growth you seek.
Written by Rachelle Enns on May 24th, 2022
How to Answer
When forming your response, clearly outline how this new opportunity with Bank of America aligns with your professional goals. Make the connection between your desires and how the firm will benefit from choosing you.
Try building your response using this 4-step framework:
1) Set up the situation and mention the challenges you faced/currently face.
2) Outline the positive actions you took/have taken to overcome these challenges.
3) Highlight the transferable skills you have developed despite the situation.
4) Discuss the benefits of these transferable skills and provide measurable examples of how these skills will ensure your success in this new role with Bank of America.
Keeping an opportunity mindset, you can see why providing a positive future-focused response is an effective approach to answering this common interview question.
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"Accepting my most recent job was a misstep; however, I learned some important lessons from this experience. Last year, I joined Company XYZ - a start-up fintech company with a fantastic business idea. Unfortunately, the overall framework and business strategy did not match the reality of the work environment. I remained in the role for one year before giving my notice and staying on to help train my replacement. Now, I am approaching my next move with more care, ensuring that I make a fully informed decision. I am passionate about serving my employer and generating growth. When I learned that Bank of America had this opening, I was thrilled. I understand that this position focuses on strategic growth and client satisfaction- factors that align with my professional focus and interests."
Written by Rachelle Enns on May 24th, 2022
Educational
24. Tell us about your education, and how it will help you succeed in this role with Bank of America.
The Goal
The hiring managers at Bank of America want to know how your education or training has prepared you to succeed in this job. The goal of your response is to highlight your relevant education and training. Then, connect the knowledge you gained and how you will apply that knowledge to thrive in this opportunity with Bank of America.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
The way you approach this question will depend on if the opportunity requires a formal degree. If you do not hold a formal post-secondary degree, consider that there are many ways to gain an education. So, avoid underestimating the training you've received by stating that you don't have any education to discuss.
Whether formal (college, university courses, or career training modules) or informal education (self-learning, self-guided courses), the hiring managers at Bank of America want assurance that you have the training and knowledge required to perform in this role successfully.
Written by Rachelle Enns on May 24th, 2022
How to Answer
Your answer should assure the hiring managers that you have the skills and training to fulfill the role's duties and exceed expectations. Many of the skills we learn throughout our education are helpful for any situation. People skills and teamwork will help you to interact with your new coworkers. Critical thinking and problem-solving skills will help you analyze information, notice details, and deal with problems on the job.
If you have work experience, focus your answer on how your coursework and training have contributed to your career success so far. Suppose you are interviewing for your first position. In that case, you can talk about how your education will help you to be successful in meeting the specific job requirements outlined in Bank of America's job posting.
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"I completed my CFA (Chartered Financial Analyst) education in 2006, and it has equipped me to succeed in the financial services and investments sectors. While earning my education, I did a deep dive into collecting data, analyzing it, and writing reports based on my findings through my dissertation. Outside of my degree, I take part in mentoring and volunteering opportunities. These experiences have improved my active listening skills and communication ability. These combined experiences will make me an excellent Analyst with Bank of America since I have an expert-level understanding of writing research reports for initiations of stock coverage, analysis of data, earnings results, industry news, and thematic topics. I also have a well-honed ability to write professionally; I am adaptable and can work well under pressure."
Written by Rachelle Enns on May 24th, 2022
General
25. Do you have any questions for the Bank of America hiring team?
The Goal
At the end of your HireVue interview, the hiring managers at Bank of America might provide you with the opportunity to ask questions about the role, the team, and the organization. The goal of your response is to show that you have put thought and care into the interview process and have come up with a couple of highly thoughtful and insightful questions for their team.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
Be sure to avoid obvious questions that would be very easy for you to answer through simple research. For example, avoid questions like 'How many years has Bank of America been around' You should already know the answer to this question from your research.
With the right amount of preparation, you could think of dozens of appropriate and helpful questions to show the decision-makers that you are interested in the job and engaged in the interview process. Going into your HireVue interview with insightful questions will show the hiring manager at Bank of America that you have put thought and care into your interview prep.
Written by Rachelle Enns on May 24th, 2022
How to Answer
There are endless topics to approach when asking questions at the end of a HireVue interview. It's essential, however, to remain on topic and professional. Consider asking questions related to:
- The job and your day-to-day activities
- The team/department you will be joining
- The training and tools you will receive
- The departments' performance expectations
- The company/departments' short or long-term goals and objectives
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"How does the ABC Business Area set clear goals and targets for its team members?
How can I begin to prepare for success at Bank of America?
Is there anything in my background that I can clarify for the hiring team?"
Written by Rachelle Enns on May 24th, 2022
General
26. Tell us about yourself.
The Goal
The hiring managers at Bank of America may use this question as an icebreaker to start the HireVue interview. The goal of your response is to give the decision-makers a glimpse into who you are as it relates to the job opportunity. You also want to spotlight the factors that make you the best candidate.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
A HireVue interview may not always include the question 'Tell us about yourself' using this exact wording. Other forms of asking this question include:
- Take a couple of minutes to talk about your career journey.
- Please walk us through your resume.
- Talk to us about your career.
- Take us through an overview of your professional background.
When answering queries of this nature, there are a few things to consider:
- Keep your answer work relevant. Keep your points job-related as much as possible. You can discuss competitive sports, educational achievements, or volunteer work if you are new to your career.
- Avoid overly personal statements. You can add a splash of personal information; however, choose 'I love to read science fiction books' versus 'I was recently diagnosed with...'
- Be sure to qualify yourself. To qualify yourself means to add in a sentence or two regarding your strengths and why you are a good match for the role.
- Remember to talk about your goals. It is essential to discuss what you want to achieve in your career and how working at Bank of America fits into those goals.
- Sprinkle in some achievements. Hiring Managers love to hear quantifiable statements, including numbers, percentages, and measurable accomplishments. For instance, rather than saying, 'I am the best salesperson,' you could say, 'I was awarded Top Sales Rep for three consecutive months.'
- Show your passion for Bank of America's mission. Try bringing in wording from the company's job description, vision statement, or core values. Show the decision-makers that your goals align with Bank of America's core values.
- Practice your response. You will want to avoid sounding robotic or rehearsed; however, the more you practice, the easier it will become to develop a natural-sounding response.
Written by Rachelle Enns on May 24th, 2022
How to Answer
The Past, Present, Future framework can help you build a memorable answer to questions that ask you to review your resume, talk about your background, or introduction yourself.
- Past: Discuss how you got to where you are today.
- Present: Paint a picture of what you are currently doing.
- Future: Discuss what you want for your future. Then, connect how a career with Bank of America aligns with your goals.
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"(Past) I am thrilled to have had the privilege to raise my children for the past ten years. Although being a stay-at-home parent took me out of the traditional workforce, I kept myself busy and relevant in many ways. (Present) Currently, I volunteer for the Parent-Teacher Association, where I facilitate the building of healthy relationships between parents, teachers, and schools. However, as my kids get older and more independent, I find myself seeking more. (Future) I have developed exceptional skills in recruiting, giving presentations, managing documentation, problem-solving on the fly, and persuading others to collaborate. These skills align with the qualities Bank of America seeks for this recruiting operations assistant opportunity. I am ready to step into the next phase of my career and would be happy to apply these skills with this incredible company."
Written by Rachelle Enns on May 24th, 2022
Salary
27. Please share your compensation expectations.
The Goal
The hiring managers at Bank of America would like an idea of what you want to see in a competitive job offer. The goal of your response is to show the decision-makers that you know the compensation you're looking for and that you're ready to support your compensation request with research and facts.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
Overall, be open and honest. Transparency is the best choice when salary-based questions arise. For you, salary may not be the most crucial factor. In addition to compensation, there are many other factors in a fulfilling career. These other factors may include:
- Work/life balance
- Amount of travel required
- Overall medical and health benefits
- Additional perks such as car allowance, cell allowance, or a spending account
- Your level of interest in the industry
- The amount of vacation time offered
- The type of clients/customers you would be working with
- The office location
- Future career growth opportunities
- The size of your new team or department
- The company culture and its reputation
Written by Rachelle Enns on May 24th, 2022
How to Answer
Before forming your ask, take your time to list the most important factors to you when considering a new job. Then, do your research. You'll want to find answers to a few essential questions:
- How competitive is the job market for this role
- What's the market range for this kind of role in the finance industry
- Does compensation vary geographically
- Does Bank of America have a reputation for paying above-market value
When you deliver your compensation ask, lean on your skills and accomplishments as justification. It's compelling for a hiring manager to hear about your achievements vs. only saying that you're worth every penny because that's the going range in the industry. If you are providing Bank of America with precise compensation numbers, offer a range so that you leave room to negotiate.
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"I am currently making $98,000 per year with two bonus opportunities based on company profits. I am looking for a compensation plan aligned with the role that provides an opportunity for growth. I look forward to discussing the details of this role so that we can determine a fair compensation plan."
Written by Rachelle Enns on May 24th, 2022
Scenario Based
28. How do you react when you encounter a difficult situation at work?
The Goal
The hiring managers at Bank of America want to know if your reactions to problems reflect maturity and professionalism. The goal of your response is to show the decision-makers that the way you react in difficult situations is a fit for their team and the company's values.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
Because this question asks how you react (a general instance) vs. how you reacted (a specific instance), you can respond hypothetically. The Situation, Solution, Benefit formula is helpful in this case.
Step 1) Situation: Outline what a difficult situation means to you.
Step 2) Solution: Discuss the solution you would introduce when facing a difficult situation.
Step 3) Benefit: Highlight how your approach to resolving a difficult situation will benefit Bank of America when they hire you.
Written by Rachelle Enns on May 24th, 2022
How to Answer
Hiring managers at Bank of America look for candidates who meet challenges and difficult decisions head-on rather than being intimidated by them. You can show the decision-makers that you have the tenacity and excellent problem-solving abilities required for the job by discussing how you approach and overcome complex problems.
If you have a real-life example of a time when you recently faced a difficult situation in the workplace, consider telling a brief story that highlights your problem-solving and critical-thinking skills.
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"(Situation) I understand that encountering difficult situations in the workplace is common, especially in an industry where regulation and compliance are so strict and constantly evolving. (Solution) When a difficult situation arises, my first instinct is to take a step back and absorb what just happened. I then go into 'brainstorm' mode, jotting down potential ways to resolve the situation. I might use a pros and cons list to determine the best course of action for a fast and amicable resolution. (Benefit) One of Bank of America's core values is to 'Act Responsibly.' Rest assured, should Bank of America hire me, I will take pride in every aspect of my work, deliver with integrity, and be vigilant about my actions. Even in difficult situations, I will maintain an uncompromising determination to achieve exceptional results in every task I take on."
Written by Rachelle Enns on May 24th, 2022
Scenario Based
29. Tell us about a time when you showed initiative.
The Goal
The hiring managers at Bank of America want evidence that you are the type of person to take the initiative in the workplace. The goal of your response is to show that you are interested in succeeding, growing, and taking on responsibilities beyond your typical work scope.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
Avoid giving a general answer regarding your initiative. For instance, stay away from vague statements like, 'I always take the initiative in life; it's just who I am.' Taking the initiative could mean that you take on responsibilities independently without being asked or continually coached by your manager. It could also mean that you are the type of person who jumps in and assumes the lead before others do or before you are asked.
Written by Rachelle Enns on May 24th, 2022
How to Answer
Behavioral-based interview questions like this, where the hiring managers are looking for a story example, are best answered using the STAR method. STAR is an acronym for Situation, Task, Action, Result. Organizing your answer using this framework will help you provide an effective story-based response.
Start by telling the hiring managers at Bank of America about a specific time when you showed initiative at work. Outline the situation, describe the task, and explain the actions you took to take the initiative. Give as much detail as you can regarding the positive results of your actions. At the end of your response, describe how your high level of initiative will benefit Bank of America when they hire you.
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"(Situation) Last month, I realized that many of our staff training manuals had outdated information. Most notably, the company recently changed from Zoho CRM to Salesforce CRM. This change meant that the entire team had obsolete instructions on inputting important customer data into the system. (Task) As the Administrative Lead, it wasn't my responsibility to ensure this update was complete; however, I knew that the Administrative Manager was already overwhelmed with other deadlines. (Action) So, I decided to draft the training manual updates myself. The update took me about one week since I worked on it between other high-priority tasks. Once I finished the draft, I asked the Admin Manager to review and approve the changes. (Result) They were very impressed that I noticed the issue and took the initiative to make updates. The sales and customer service teams were also thrilled that I cared and took the time to streamline their work."
Written by Rachelle Enns on May 24th, 2022
Situational
30. Discuss a time when you used common sense to solve a problem.
The Goal
The hiring managers at Bank of America want to know about a situation where you used good judgment to solve a work problem. The goal of your response is to assure the decision-makers that you approach issues with care and logic. The decision-makers should envision you using good judgment in the workplace.
Written by Rachelle Enns on May 24th, 2022
Pro Tip
Avoid giving a vague response like, 'I use good judgment and strong logic all the time! If you hire me, I will make decisions that are good for the company.' Although the hiring managers at Bank of America will be happy to hear that you plan to make wise decisions, this type of response fails to give a measurable example of your logic in action.
Written by Rachelle Enns on May 24th, 2022
How to Answer
Behavioral-based interview questions that begin with 'Discuss a time when...' are best answered using the STAR method. STAR is an acronym for Situation, Task, Action, Result.
Give a work-related story example that showcases your logic and reasoning abilities. Share a brief overview of the problem you faced, discuss the pros and cons of each decision you could have made, and tell the hiring managers why the solution you chose was the best. Be sure to include details of the positive impact you generated for your employer by using strong judgment.
Written by Rachelle Enns on May 24th, 2022
What You Need to Know
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
Written by Rachelle Enns on May 24th, 2022
Answer Example
"(Situation & Task) We use a cloud-based ticketing system at Company XYZ. We recently encountered an issue that caused the system to be down for an extended period. I knew this downtime would greatly impact our clients, and I wanted to help avoid further damage. (Action) I built a quick access database that we could use to store the ticket information until the system was restored. (Result) As a result, we recovered nearly 80% of the service tickets that came in, successfully avoiding numerous client service complaints. The service team was thrilled with how quickly I jumped into action and resolved a pending client-service disaster."
Written by Rachelle Enns on May 24th, 2022