Enterprise Bank Mock Interview

To help you prepare for an Enterprise Bank job interview, here are 27 interview questions and answer examples.

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Question 1 of 27

What data entry skills have you accumulated throughout your career and earlier education?

As a Teller with Enterprise Bank, solid data entry skills will help ensure that you are able to handle customers in a timely manner while also ensuring accuracy with each transaction that you process. While you may not have direct experience with banking specific software and data entry into those programs, your interviewer knows that skills you have built elsewhere can easily transition here to this role with ease. Talk about the experience you have with data entry in any previous positions that you've held. Talk about specific program that you have experience with and remind your interviewer that you are very easily trainable on new systems. If you know your words per minute typing skills, now is a good time to bring that up as well.

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27 Enterprise Bank Interview Questions & Answers

  • 1. What data entry skills have you accumulated throughout your career and earlier education?

  • 2. How do you stay organized?

  • 3. Tell me about a written project you had to tackle during your career. What skills did you use to ensure that your writing was error free?

  • 4. If you were having an interaction with a client here at Enterprise Bank and you weren't able to answer their question or solve their problem on your own, how would you handle that situation?

  • 5. At Enterprise Bank, we are always looking for bilingual skills from our staff to better suit and expand our client base. Do you speak any other languages fluently?

  • 6. Customer service is the name of our game at Enterprise Bank. If hired for this role, how would you be able to provide the best customer service possible to our clients?

  • 7. Tell us how you keep your knowledge current with ongoing changes in the banking industry.

  • 8. Tell me about your education. How has it prepared you for this opportunity with Enterprise Bank?

  • 9. Why would our clients here at Enterprise Bank want you to be their financial advisor?

  • 10. If a customer posed a problem that you were unable to solve on your own, how would you handle that situation?

  • 11. Why do you want to pursue a career in the banking industry?

  • 12. Do you have any experience working with banking teller software?

  • 13. What do you know about Enterprise Bank?

  • 14. Do you have any experience in handling and working with large amounts of money?

  • 15. The banking industry can be stressful. Tell me about a time when you worked in a high-pressure situation.

  • 16. Talk about a time you had to work with a difficult team member. How did you handle that situation and what was the key for you to make things work with them?

  • 17. Discuss a time that you worked a client through a difficult financial situation. What were the keys to making it a success for the client?

  • 18. If you were on the job here at Enterprise Bank and noticed that a change in process or procedure could be beneficial, how would you approach that with your supervisor?

  • 19. The clients of a financial firm like Enterprise Bank can display an arrange of emotions when they work with our Client Services team. How would you handle a situation where a client was very angry?

  • 20. We pride ourselves on teamwork here at Enterprise Bank and this role in Client Services relies on teamwork. What are the top qualities you would bring to a team based atmosphere here?

  • 21. What do you want to accomplish at Enterprise Bank?

  • 22. At Enterprise Bank, we expect our advisors to be available to speak with clients in person, over the phone and through email. What are your experiences in working with clients through different communication methods?

  • 23. Tell me about a goal you achieved. What steps did you take to get there?

  • 24. Give an example of a prior job duty you held that required serious organizational skills. What did you learn from that experience that you'll be able to bring the team here at Enterprise Bank?

  • 25. If hired for this role with Enterprise Bank, how would you handle a large workload of clients working through a mortgage process?

  • 26. What is one way that you would help provide great customer service in our branch here at Enterprise Bank?

  • 27. Accuracy is of utmost importance to the customers here at Enterprise Bank. Have you ever had a time where you had a to admit to a mistake on the job surrounding accuracy?