List of 30 Accenture Interview Questions & Answers
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1.
What is the most challenging client issue you have faced this year? How did you overcome the situation?
How to Answer
When the interviewer can understand your significant client pain points, and how you overcame them, they can see the level of responsibilities you currently have. This question, if responded to correctly, also gives you the opportunity to help the interviewer picture you in their role with Accenture. Walk the interviewer through your client situation, and share with them how you overcame the hurdle with professionalism and poise.
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2.
How would you make Accenture more profitable?
How to Answer
You work with your clients to help them scale and see more success and profitability. Now, how would you help Accenture to do the same? The interviewer is not looking for you to reinvent their entire organization; however, they are looking for one or two simple ways they could improve. Perhaps, during your application and interview process, you saw some room for opportunity and growth.
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3.
Have you ever supervised or trained junior consultants?
How to Answer
The interviewer would like to know more about the level of leadership responsibility you bring. Discuss if you have formally, or informally trained any other consultants throughout your career. If you have supervised or trained junior consultants, discuss how many, what your process was, and the tools and resources you used. If you have not managed or trained other consultants, that is okay too! Discuss the ways that you encourage and help your fellow employees, even if you do not have a formal leadership role.
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4.
How would you explain the management consulting industry to someone who is unfamiliar?
How to Answer
Management consulting can be one of those career paths where people who meet you say, 'What exactly is it that you do?' It's best if you have a one to two sentence elevator pitch on what management consulting means to you! Having this pitch prepared, and memorized, will assist you in answering those 'What do you do for a living?'questions while also helping you sound confident and clear when discussing your career path. Use this pitch when you tell the interviewer how you explain the management consulting industry to someone who is unfamiliar.
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5.
What steps do you take when researching a new market or industry?
How to Answer
A successful management consultant will have excellent research skills. When laying down the groundwork for a successful project, this is where the work should always begin. As you likely know, cutting corners will result in a sub-par result. Take the interviewer through your process when researching a market or industry with which you may not be overly familiar.
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6.
How do you manage the lifecycle of your projects, ensuring on-time deliverables, and deadlines?
How to Answer
An efficient process can be the difference between a job well done, and a job that falls apart. The interviewer would like to see that you have a process in place when you take on a new project. Discuss the tools, resources, and methods that you use to ensure that you meet client deadlines.
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7.
Do you consider yourself a persuasive person?
How to Answer
Part of being an excellent consultant is also harnessing the power of persuasion when necessary. There is a difference between persuasion and debating - or even convincing. Persuasion is used when you want to influence someone rather than tell them that they are wrong, and you are right.
The power of persuasion is essential if you are selling or pitching anything. It is also a helpful skill when you want to gain momentum with your coworkers or have your boss better understand your approach on a project. It is not a negative thing to be persuasive. Talk to the interviewer about whether or not you consider yourself to be a persuasive individual.
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8.
How do you react when your team misses a deadline?
How to Answer
Missed deadlines are never good and can reflect poorly on you, but they do happen in the management consulting industry. The interviewer would like to understand better how you react to disappointment and plans not going your way. Give an example of a time when your team missed a deadline and walk the interviewer through the action that you took.
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9.
What have you done in the last few months to strengthen your professional network?
How to Answer
Management Consultants know very well that a strong professional network can mean all the difference in their business. The interviewer would like to see how you go about networking, and how active you are in your industry. Maybe you attend your local Chamber of Commerce events, or you belong to a local organization where you meet potential clients and business comrades.
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10.
In consulting, much of your growth will come from feedback on client projects. How do you accept and implement feedback?
How to Answer
Being able to accept feedback graciously is a highly valued skill, especially in the consulting space, where you are continually putting yourself in vulnerable situations, where your recommendations and findings may not always be welcomed or understood. The interviewer wants to know that you accept feedback well, but they also want to see that you see the value of implementing immediate change. Show the interviewer that you:
- Ask for feedback often
- Listen to the input openly
- Take what you know to be important, and leave the rest
- Do not take the feedback personally
- Can take corrective action to implement change
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11.
Accenture works with clients across many industries. Which of our clients' industries interests you the most?
How to Answer
Before your interview you should have a thorough idea of the clients that Accenture takes on. Be prepared also to list the client industries in which you have worked. Show the interviewer that you have experience in the same sectors, as this will build their confidence in your abilities to jump in with their clients right away.
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12.
At Accenture we use leading-edge technology. Which management tools have you used in your career?
How to Answer
In our digital edge, there are many tools available in the consulting industry, including websites, cloud-based applications, and other software. These tools make your job significantly more manageable, and the interviewer would like to know which ones you have experience using.
If you are unsure of the tech and tools used by Accenture, you can ask. However, be sure to comb through their job posting first to see if they mention any specific programs. You want to do your research before asking questions that you could have answered yourself.
Discuss any programs and tools that you have used in your previous roles. If you are new to the industry or your career, speak to your ability and willingness to learn their systems quickly.
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13.
In your opinion, what makes you a great problem solver?
How to Answer
Accenture wants to know that you have a systematic approach to problem-solving. Consider the skills and qualities that help you successfully face problems, or get through a challenging project. Perhaps you have a keen eye for detail. Maybe you can see opportunity when others can only focus on the issue. Share your strengths as a problem solver, and your ability to come up with innovative solutions for your clients.
Strong problem solvers are:
- Systematic thinkers
- Open minded
- Okay with being wrong sometimes
- Always researching and exploring
- Able to identify the core problem
- Able to reverse engineer a challenge to avoid future issues
- Able to come up with multiple avenues that work well for all stakeholders
- Do-ers and not worriers
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14.
In your opinion, why do companies need consultants?
How to Answer
There are many reasons why a company would hire a management consultancy:
- Identifying the misuse of resources
- Find workable solutions to situations they are too close to
- A convincing way to turn the tide, when opinionated boards or c-suites are stuck in their ways
- To uncover a fresh perspective to an antiquated system
This list highlights just a few reasons why a management consulting firm may be engaged. Think of your best guess why a company would want to bring an outside group in, and discuss your reasoning with the interviewer.
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15.
As a management consultant, who is your ideal client?
How to Answer
In your career as a management consultant, you may have the opportunity to work with a vast range of clients, across a plethora of industries. Discuss the type of client with which you prefer to collaborate. You could mention the size of their company, the workplace culture they have crafted, their strategic process, or their vision. Whichever way you choose to answer, it's best if you can touch on the type of clients that Accenture works with, and express your interest in that demographic.
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16.
Who are our clients at Accenture?
How to Answer
Before your interview, it's vital that you have a full understanding of the industries and clients that Accenture serves. You will find this information on their website, press releases, social media, or even a Google search. If you have worked with similar clients in the past, you can mention this, to show the interviewer that you are already familiar with the type of accounts you may be handling, should you be the successful candidate.
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17.
How do you keep up to date on the changes in our industry, from regulations to tech?
How to Answer
The interviewer would like to see that you invest the time needed to stay up-to-date on the latest in your industry. Discuss the resources you use to ensure that your knowledge is current, that you bring the best to your employer every day, and that your clients can count on you to be on top of new trends. Asking the interviewer about their favorite resources in return is a great way to get to know their preferences while potentially learning something new.
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18.
Who are the biggest competitors of Accenture, and how do we stand out from the rest?
How to Answer
There are many management consulting firms out there, from solo-run consultancies to the biggest agencies in the business. Before your interview, do your research on the size of Accenture, who their clients are, and who their direct competitors are. Who do they compete against for business? Show the interviewer that you have researched Accenture and that you have a full understanding of why they are better than the rest! Which offering, in your opinion, makes them stand out?
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19.
Our best consultants continually grow and learn. What have you done to expand your knowledge in the past three months?
How to Answer
Professional growth is vital and directly associated with the success you will see in your career. The interviewer would like to know that you understand the importance of expanding your knowledge and taking the lead in your own professional development. Perhaps you have taken coursework, attended a workshop, read books, or listen to podcasts. Share with the interviewer the ways that you invest in your career knowledge.
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20.
How do you exercise logic?
How to Answer
We define logic as a proper or reasonable way of thinking about or understanding something. Those who are logical thinkers, will use formal processes when reasoning and mulling over a plan of action. The interviewer would like to know that you can exercise logic and good judgment. Your projects as a management consultant will be based primarily on logical thinking, and data analysis.
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21.
How do you learn the company culture of a new client, when taking on their project?
How to Answer
A large part of understanding the needs of your clients is first understanding their company culture, and the culture that they want to achieve. The interviewer would like to know your process when it comes to onboarding and getting to know a new client. Discuss the ways you learn about an organizations' workplace culture, their values, and how they build trusting relationships.
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22.
How do you prioritize multiple projects when they all seem equally important?
How to Answer
Working for Accenture, you will have many projects on the go, and all of them will be important! The interviewer would like to know that you can prioritize and juggle multiple responsibilities without dropping the ball, or becoming overwhelmed. Prioritizing is a skill that requires practice. There are many approaches you can take. Here are some suggestions:
1) Make a list. By thinking through and writing down each item that needs completion, you can see it on paper.
2) Mark what is urgent or essential. Take into account deadlines and meetings.
3) Order each task based on effort and estimated value.
4) Consider due dates and how long it will take to do each item.
When answering this question, show the interviewer that you have a system in place that helps you to think through what needs to happen, and when. The better you can prioritize, the more productive you will be, making you an asset to Accenture.
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23.
What do you believe is the most important service we offer at Accenture?
How to Answer
Before your interview, take the time to comb through the Accenture website. From a clients' point of view, which service seems to offer the most value? Is there a particular service that is mentioned more than others, when you go through the materials and marketing by Accenture? Discuss what you believe to be the most essential service, and express why it is so significant.
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24.
What do you think makes a good management consultant?
How to Answer
This question can be a tricky one because the characteristics and traits you mention, are ones that you should also possess. A good management consultant will:
- Create a professional environment where their client is comfortable
- Exercise excellent judgment when it comes to problem-solving
- Come to conclusions that are well researched and unbias
- Lead their team with integrity, clear communication, and excellent time management
- Offer expert and well-researched advice to clients at all times
- Tap into their network of experts to find answers to questions they do not know
Discuss with the interviewer what you believe makes a good management consultant, expressing that you possess these abilities.
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25.
What will be the greatest challenges faced in this job? How will you overcome these challenges?
How to Answer
Starting a new role is always a challenge, and the interviewer wants to make sure that you know it won't be all rainbows and sunshine when you join Accenture. Even though it may seem like a dream job, you need to go in with realistic expectations of the role to avoid being blindsided if problems or challenges present themselves. Keep your answer simple. It is okay to ask for clarification on the position if you do not fully understand what challenges are in store for you.
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26.
What do you believe are the most critical KPIs for a management consulting firm to consider?
How to Answer
The interviewer is testing to see how well you understand management consulting, and what makes a firm successful. Whether you are newer to the industry, or you have many years of experience already, you should have a full understanding of the goals and targets within management consulting. Some of the most critical KPIs may be:
- Number of leads generated
- Number of clients
- Customer acquisition percentage
- Average fee per hour
- Repeat business rate
One KPI that you should never forget to mention is 'Client Satisfaction Rate'! Discuss with the interviewer what you believe to be the most important metrics for a management consulting firm to consider.
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27.
What are the components of a successful, and effective, presentation?
How to Answer
In the management consulting industry, there is a high likelihood that you will be required to give presentations to your clients, or your group. Whether or not you have experience giving presentations, you likely understand the difference between a terrible performance and one that captures the attention of your audience all the way through.
Here are some factors that make a successful presentation:
- Understanding your audience
- Using relatable term and jargon
- Introducing multi-media or other visuals
- Being presentable in appearance
- Utilizing the art of storytelling
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28.
How does a career in management consulting fulfill and satisfy you?
How to Answer
Job satisfaction is a significant factor in whether people stay or leave their employers. This fact is why the interviewer needs to know that you will find a satisfying career with Accenture, and stay a long time. Talk to the interviewer about what satisfies you about your career in management consulting, and why you continue to remain in this particular path. Be sure to show strong enthusiasm, and be specific. To say you like to 'help people' won't be enough.
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29.
How can Accenture motivate you?
How to Answer
Every employer should know how each staff member is best motivated, and Accenture knows that this motivation contributes significantly to employee tenure and productivity. Talk to the interviewer about the variety of ways in which you are best motivated on the job. Here are some ways that an employer may try to drive you. Which ones resonate most with you?
- Incentive programs where points are earned
- Showing complete trust in your work and performance
- Setting smaller, more achievable goals
- Helping you to find your higher career purpose
- Being a positive example to you
- Maintaining an open and transparent workplace
- Personalized incentives vs. team driven incentives
- Getting to know you on a personal level
- Positive feedback based rewards system
- Offering a stable work/life balance by encouraging time off
- Letting you know your voice matters
- Allowing you to take the lead on projects that excite you
- Handing out big-picture projects, so you feel that you are contributing to the company's future
- Public recognition
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30.
Tell me about a time that you had to collaborate with a colleague with whom you did not see eye-to-eye. How did you ensure that you got along well enough to make it a success?
How to Answer
Getting along with different personalities is especially vital in the workplace. Explain that you can be flexible and hear someone out even if you don't agree with them. Showcase your ability to learn from others when you may not wholeheartedly agree with their perspective or approach.
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