40 Accenture Interview Questions & Answers
Behavioral
1. What do you think makes a good management consultant?
What You Need to Know
This question can be tricky because the characteristics and traits you mention are ones you should also possess. Instead of listing what constitutes a good management consultant, explain how a good management consultant attains those skills and performs with reliable consistency. Share what makes you great at your job, what methods you employ to deliver with a high success rate, and where you'd like to grow.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"A good management consultant will actively listen to their client and commit to giving them only the most sound and well-researched advice. They are full of integrity and know how to communicate. These are just some of the skills I have honed over my years in consulting, and I look forward to making them work for Accenture and your clients."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"A good management consultant will have the ability to adapt and pivot at a moment's notice. They will be well-trusted and researched and communicate clearly at all times. These skills are ones that I value and work to improve in myself daily."
Written by Kevin Downey on February 10th, 2023
Behavioral
2. Name someone who is a source of inspiration for you.
What You Need to Know
Your source of inspiration can reveal a lot about you. It suggests who you aspire to be and what fuels your growth and approach to your work. Your source of inspiration can be living or dead, a real person or a fictional character. Share your example and why.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"Steve Jobs. He sparked a new technological revolution that has changed the trajectory of our future. The true definition of an innovator. I'm excited to see where we go next."
Written by Kevin Downey on February 10th, 2023
Behavioral
3. How do you like to spend your free time?
What You Need to Know
The interviewer wants further insights into your personality and how well you'll fit in with your other team members. Your answer could also potentially provide insights into your work/life balance. Use this opportunity to make yourself interesting and memorable and perhaps even start a fun conversation.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"On most days off, you'll find me doing several things at once. I'll either watch some documentaries while cooking in the kitchen. I am a hardcore foodie and health nut. I cook everything from scratch and do big batch cooking for the week. It helps free up time elsewhere and ensures my work week runs smoothly and that I get enough sleep each night, among other things."
Written by Kevin Downey on February 10th, 2023
Behavioral
4. Name something unique that you bring to the table.
What You Need to Know
This question is an opportunity to align your values and motivators with Accenture's work culture and brand. They're looking for a convincing sales pitch. The more tangibles you can deliver, the better. Make eye contact and smile, exuding confidence in tone and body language, yet try to be humble.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"I have the best time management skills of anyone I know. I can tell you what time it is, down to the minute, any time of the day, without looking recently at a clock. I can predict if a deadline will be met or not, regardless of the person who has to meet it. My project management skills are unparalleled."
Written by Kevin Downey on February 10th, 2023
Behavioral
5. If I were to call your previous employer, how do you think they’d describe your attitude?
What You Need to Know
This question tests your stress responses in real-time by hinting that they may have talked to your previous employer. They may have, but in all likelihood, they haven't, and most states have laws limiting what can be disclosed or shared. Maintain your confidence and enthusiasm throughout your interview, and do not allow such questions to trip you up. Put some self-evaluative thought into your answer. Identify your growth opportunities and talk up your merits.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"They'd say I have a great attitude, regardless of the work I perform. Everybody has bad days, but I have a proven track record of motivating those around me. I am the team's cheerleader, an enemy to none, and a friend to all. They'd say I am a glass half full, optimistic, happy-go-lucky person, who always has an eye on the silver lining."
Written by Kevin Downey on February 10th, 2023
Behavioral
6. How can Accenture motivate you?
What You Need to Know
When an employer understands what motivates their staff, they'll be able to take measures towards ensuring job satisfaction in their work culture and environment. A motivated workforce contributes more significantly, is more productive, and is invested in their work, resulting in less employee turnover.
Share you motivate yourself on the job. Here are some ways that an employer may try to drive you.
- Earning points through incentive programs
- Showing complete trust in your work and performance
- Setting smaller, more achievable goals
- Helping you find your higher career purpose
- Being a positive example to you
- Maintaining an open and transparent workplace
- Personalized incentives vs. team-driven incentives
- Getting to know you on a personal level
- Positive feedback-based rewards system
- Offering a stable work/life balance by encouraging time off
- Letting you know your voice matters
- Allowing you to take the lead on projects that excite you
- Handing out big-picture projects so you feel that you are contributing to the company's future
- Public recognition
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"My current manager motivates me by reminding me that she has faith in my work. Those words boost my confidence and feed my fire, especially on more challenging client projects."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"Thank you for asking! I appreciate that Accenture cares about employee motivation levels. I am best motivated through words of praise and recognition for a job well done. I like to know that my efforts are noticed. In my current position, we have a team leaderboard, and I like that concept because it creates healthy competition."
Written by Kevin Downey on February 10th, 2023
Behavioral
7. How does a career in management consulting fulfill and satisfy you?
What You Need to Know
By gaining insights into your career satisfaction, the interviewer will hopefully be able to ascertain whether you'll be a sustainable hire. Many who work in the industry experience dissatisfaction with their work yet continue doing it rather than facing a career change. Therefore, they want to gauge your job satisfaction to determine whether you'll find a career with Accenture satisfying and rewarding. Share what satisfies you most about your career in management consulting. Exhibit enthusiasm while being specific.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"The most satisfying part of my career as a management consultant is that I have the opportunity to change the course of someone's business. To be a problem solver for complex issues is incredibly satisfying. I love a challenge, and each client presents new ones. It's like solving a cool puzzle every day."
2nd Answer Example
"I have found management consulting to be highly fulfilling for the past eight years because I am passionate about business success, especially when it means resuscitating a failing business. I love a great comeback story, and I get to participate in them all the time. Another reason I love this career path is the many development opportunities and learning new approaches and methodologies."
Written by Kevin Downey on February 10th, 2023
Behavioral
8. Do you consider yourself a persuasive person?
What You Need to Know
Harnessing the power of persuasion is a desirable trait of a consultant. The power of persuasion is essential if you are selling or pitching anything. The interviewer wants to know if you can consistently communicate in a way that provokes a distinct, directive force to provoke decisions. They're assessing your skill level to make things happen. Share your approach in a way that aligns with Accenture's vision and values.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"I can be persuasive when it comes to helping my clients to understand the logic, or reason, behind recommendations that our group is making. It's important to lay out the intentions of any change and then express the importance of those changes."
2nd Answer Example
"Persuasion and management consulting methods go hand in hand. I believe that I am a persuasive person. My approach is not sly or combative in any way, however. I persuade others by displaying how my approach, or belief, could benefit their business and bottom-line."
Written by Kevin Downey on February 10th, 2023
Behavioral
9. What have you done in the last few months to strengthen your professional network?
What You Need to Know
Your interviewer asks this question to assess whether you actively maintain and tend to your professional network. Management Consultants know very well that a professional network can mean all the difference in their business. Some are more disorganized and cruise along until it's necessary to spring into gear. That last-minute scramble can introduce chaos and frenetic energy to the workplace, which could affect productivity. So, share how you go about networking and how active you are in your industry.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"I am very focused on building my professional network. For the past six months, I have enjoyed membership at the local Chamber of Commerce. I have also joined a consultants mastermind, where we meet once every quarter to share tools, resources, and client success stories."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"I am active in my local and online consultants community. I recently started a LinkedIn group for Management Consultants in my city, and we will have our first meetup next month. Networking is a huge component of gaining business, and I plan to stay focused on those activities for years to come."
Written by Kevin Downey on February 10th, 2023
Behavioral
10. Accenture works with clients across many industries. Which of our clients' industries interests you the most?
What You Need to Know
If you are pursuing a position at Accenture, you should have reasonable expectations of the type of clients that Accenture takes on. You likely have some relative experience in the same sectors and should be able to answer this question easily. To gain their confidence in your abilities, assure them you're well equipped to jump in with their clients immediately. By detailing the client industries in which you have worked, along with any other relative experience, you'll show the interviewer that you have researched their company thoroughly and are interested in working with clients you have the desired experience with. Incorporate some of the key terms, words, and phrases that you most identify with from their site. This will reflect you already embrace their brand and their client approach.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"When researching Accenture, I saw that most of your clients are in the energy, finance, and education sectors. Your experience in these areas is part of what prompted me to apply since the bulk of my experience is there. I have a special interest in finance clients, particularly. I majored in finance while attending university, so it's a solid area for me."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"My industry expertise is in healthcare. When I saw that you were hiring, particularly for your clients in the healthcare sector, I knew I had to apply. I am highly confident working in this sector and look forward to learning about the other clients you take on at Accenture, particularly those in e-commerce."
Written by Kevin Downey on February 10th, 2023
Behavioral
11. How do you prioritize multiple projects when they all seem equally important?
What You Need to Know
At Accenture, it's not entirely uncommon to simultaneously work with many clients on multiple projects. Issues may arise that accelerate the deadlines and urgency of any given project. Therefore, this question is designed to assess your expertise surrounding multitasking, project management, and your ability and approach to prioritizing. This question tests how well you work smarter rather than harder.
Show your interviewer how you logically approach prioritizing multiple demands without fumbling or burning out. Offer your reasoning, your systems approach, and any resources you rely upon to help you process what needs to happen and when. The better you prioritize, the more productive you will be, displaying you as a desirable asset to Accenture.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"I aim to be as effective as possible and use all minutes of the day. In my current role, I have three to five projects going on at once. I am the lead on some, the delegator on others, and the reviewer on others. By splitting up the roles and work responsibilities, my team and I can be the most efficient with our time."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"I love to keep running lists of everything I need to do, big or small. I've started utilizing free project management software for lists and task categorization and then marking them by the level of urgency. I take care of the most time-sensitive issues first and then move on to the equally important but less time-sensitive items. I also estimate how long each task will take, so I can tackle the quick to-dos if I have a few minutes between projects."
Written by Kevin Downey on February 10th, 2023
Behavioral
12. In your opinion, what makes you a great problem solver?
What You Need to Know
Accenture wants to gain insights into your problem-solving skills. By asking you what makes a great problem solver, they're asking you what your approach is and where you strive to improve based on your ideal. How you answer will inform them if you have a systems-based approach, are resourceful, think outside the box, and are self-guided in your work. Consider the skills and qualities which help you successfully face problems or navigate challenging projects at work.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"I am a great problem solver because I can separate all aspects of a problem before studying it. I also like to bring more experienced team members in to add to the solution. I will never try to be a hero and solve a complicated problem without tapping into the resources around me."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"I have been told that I am an excellent problem solver, and I believe this is because I have a bit of an engineering mind. I can take the issue, work backward to solve it, and then use that resolution as a basis for avoiding the same issue in future projects. I am also a big-picture thinker, which allows me to come up with various resolutions per problem."
Written by Kevin Downey on February 10th, 2023
User-Submitted Answer
"I am a great problem solver because I am open-minded and discuss problems with team members to add in before attempting to solve the problem. I am a big picture-thinker, tapping into various resources allows me to come up with various resolutions for the problem at hand."
Written by an Anonymous User
Our Professional Interview Coach
Chad Wilson Reviewed the Above Answer
Great job! Open-mindedness, big-picture thinking, and the utilization of available resources are all characteristics of a strong problem solver. Consider including an example of a time in your career you applied one or more of these traits to solve a problem, to support your answer.
Behavioral
13. How do you react when your team misses a deadline?
What You Need to Know
Missing deadlines should be avoided at all costs. However, when multiple deadlines are due at the same time when priorities change, or all hands are needed on deck, sometimes missed deadlines are inevitable. There is a time and place for everything. We're all human, and sometimes mistakes happen. Yet, being asked to share details about a professional setback is a question worth posing in an interview.
The interviewer would like to understand how you react to disappointment when things don't go according to plan. They are also curious about what you'll share and how you'll contextualize it. They're curious if you learn from your mistakes and hold yourself accountable. Your answer should speak to your EQ and your experience level.
Provide an example of your missed deadline and walk the interviewer through the direction you took. Be sure to include the impact it had on the business or project aside from how late it was. Present the situation where it was in the team's best interest to miss that deadline over another. Do not deflect blame or point fingers at others on your team. Do not offer excuses. Avoid examples resulting in disciplinary action.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"My team is highly efficient, and we rarely miss a deadline. When we do, it's surprising. Last year, we had a very challenging client who made significant changes throughout the project. These changes caused us to miss our deadline. I took action after that to ensure a better client onboarding process. We dug deeper with each client at the start, resulting in fewer mid-project changes."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"When my team misses a deadline, it is disappointing. On the odd occasion that this has happened, I first ask my team for feedback. I want to know what I could have done better as a leader to make sure we hit our goal. Then, I ask them to look internally and tell me what they honestly feel they could have done differently. I prefer a collaborative approach to these types of conversations."
Written by Kevin Downey on February 10th, 2023
Behavioral
14. How do you exercise logic?
What You Need to Know
The interviewer wants to ensure your approach to your work is governed by logic and reasoning as opposed to instincts or emotions. So this question asks you to offer your approach to your work. The interviewer would like to ensure you have high emotional intelligence and can exercise logic and good judgment, especially when working with your clients. Your projects as a management consultant will be based primarily on logical thinking and data analysis.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"I exercise logic every day, and my reasoning skills are strong. I have formal processes in place when making a client plan, and I also use past cases to help me come to logical conclusions in tougher situations."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"Logical thinking is all about putting the pieces together. I do a lot of mental exercises in my spare time. The activities seem fun, but they also define my logic and reasoning skills. I have trained myself to think in conditional statements so that my brain automatically searches for the logic in any situation."
Written by Kevin Downey on February 10th, 2023
Career Goals
15. Why are you actively looking for employment opportunities?
What You Need to Know
Your situation may reveal what they can expect from you as a potential employee. Someone who quits before finding another job speaks to poor planning. Being terminated or laid off could present red flags as well. Your answer could indicate your interpersonal skills, relations with those in positions of authority, and level of dedication to your career pursuits. Be sincere and focus your response on the positives with a mindset for career growth.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"I feel a bit stuck at my current job. My reviews have consistently been great, and I am always getting a lot of praise and have been recruited to help in other areas consistently. Yet, the growth opportunity there isn't quite what they advertised when I took the job. They haven't found anyone whose attention to detail is as focused as mine, and they don't want to move me from the position they placed me in, which is something of a career dead end. They keep promising to promote me once they find a replacement, but it's clear they aren't actively looking for someone else to fill this position. So I figured it was best to move on before I burn out there."
Written by Kevin Downey on February 10th, 2023
Career Goals
16. Who are Accenture's primary competitors?
What You Need to Know
You can find the answer to this question online. Accenture's primary competitors are McKinsey & Company, Boston Consulting Group, and Bain & Company. The scope of your knowledge about the history of Accenture and how they stand apart from their competition will inform them of your performance standard. By determining how proactively you've prepared for this interview and the extent to which you've researched this position, the company, and how Accenture compares among their competitors, they'll be able to conclude how engaged you are in your career. So, go above and beyond. Highlighting how they stand apart is like answering the bonus questions on a test you've already aced.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"As I understand it, McKinsey & Company, Boston Consulting Group, and Bain & Company are Accenture's primary competitors. But Accenture seems to have a leading-edge in being a beacon of innovation in SAP technologies, especially where technology meets human ingenuity."
Written by Kevin Downey on February 10th, 2023
Communication
17. Tell me about a time you had to collaborate with a colleague with whom you did not see eye-to-eye. How did you ensure that you got along well enough to make it a success?
What You Need to Know
Accenture strives to cultivate a "can-do" team mentality while inspiring innovation through collaboration. Their ideal candidate will exhibit leadership by stepping outside of their comfort zone. This requires diplomatic and nondefensive communication with a wide range of personalities. Investing the time to work with employees who take more effort to get on the same page makes for a much stronger team.
A functional team gets along with the different personalities that build up their team, regardless of demographic and background. This doesn't necessarily mean you agree with them on every issue. It means you can work well together and function as a team regardless of your differences. Showcase your ability to learn from and collaborate with others when you may not wholeheartedly agree with their perspective or approach. Detail your approach towards team collaborations.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"One of my coworkers and I were doing a joint presentation to a prospective client. It was a high-stakes presentation, and he and I have very different styles of performance and preparation. Luckily, we both identified this as a potential obstacle from the get-go and came to the table with our ideas on how the outline would go and who would say what. Because we were both able to identify that we could clash and took a proactive approach to delegate tasks and distribute the presentation, we worked very well together and hit our performance out of the park."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"Recently, we received a project from a client that required my department to collaborate with another department. It was up to me to ensure that everyone worked well together. The other department's manager and I decided to start with a team-building night out, and that helped a lot. Once everyone found common ground, we could focus on the task at hand."
Written by Kevin Downey on February 10th, 2023
Communication
18. What do you believe is the most important service we offer at Accenture?
What You Need to Know
Before your interview, comb through the Accenture website. Determine which service seems to offer the most value from a client's point of view. Tell the interviewer what you believe to be the most essential service and explain why it is so significant. If you find more than one and feel it is a tie, share more than one. Someone who goes the extra mile researching a company before they are hired suggests they'll go the extra mile in their work. Similar to reading through a textbook before the semester has begun, proactively onboarding in advance exhibits drive and ambition towards achieving one's career goals.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"What stands out the most to me is your team's expertise in strategic workforce planning. When you can optimize a client's workforce and introduce them to cutting-edge tech in their industry, you can change their profitability exponentially. I agree with the statement on your website that agile organizations use strategic workforce planning to stand out from the competition."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"From my research, I believe that most of your business comes from clients seeking cultural transformation and organizational development. The two go hand in hand, and it appears that Accenture believes you cannot have one without the other. I appreciate that you stand firm on your ability to help your clients define the culture that will deliver their best organizational strategy."
Written by Kevin Downey on February 10th, 2023
Communication
19. How do you relate to someone who is not good at communicating?
What You Need to Know
Clear and functional communication is integral to any business's smooth operations. You'll want to exemplify your skills and ability to adapt your communication style to others, sharing your techniques for getting everyone on the same page. Emphasize your non-defensive communication skills, active listening skills, and techniques to enhance clear communication.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"I exhibit patience. I'll actively listen, mirror and validate, empathize, and take every measure to make sure they feel heard and to ensure they are understood. I'll then ask for clarification to ensure no information was left out. I'll then ask them to put it into writing before we take any further steps. Written and verbal communication are two separate skill sets, and a person is often more skilled at one than the other. So that's my last failsafe. How about you? Anything you do that I haven't mentioned? I'm a big fan of developing myself by asking others for their tips and tricks."
Written by Kevin Downey on February 10th, 2023
Communication
20. What questions can we answer for you at this time?
What You Need to Know
The more engaged you are, and the more you engage them, the more likely they'll try to convince you this is a great opportunity. So create a list of questions before your interview, building on what you've researched and learned about them online. Showcase the time you put in to learn all you could about them.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"I have the experience needed to perform the job and am familiar with what the role looks like, but every department is different. Based on the department's rules, regulations, and systems and processes, what does a day in the job with your department look like in this position? Did you encounter anything unexpected when you started with Accenture as an employee? How would you describe the members of the team in this department?"
Written by Kevin Downey on February 10th, 2023
Communication
21. How would you explain the management consulting industry to someone who is unfamiliar?
What You Need to Know
Management consulting can be one of those career paths where people often ask you to explain what you do. Therefore, Accenture wants to ensure any candidate they hire will be able to represent their brand, communicating what they do in a manner that accurately reflects their values and the language they embrace as a company. How effective your one to two-sentence elevator pitch explaining management consulting will inform them how closely your approach aligns with their approach.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"Management consulting is best described as a group of people who help businesses answer tough questions surrounding their operations, strategy, and profits."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"I explain management consultants as people who help businesses clarify their operations and strategy. We help businesses of all kinds max out their profitability."
Written by Kevin Downey on February 10th, 2023
Communication
22. In consulting, much of your growth will come from feedback on client projects. How do you accept and implement feedback?
What You Need to Know
The interviewer wants to know what value you place on feedback, how it affects you emotionally, and if you implement an immediate change or prioritize a course correction. In the consulting space, you're continually putting yourself in vulnerable situations. Sometimes your recommendations and findings may not be welcomed or understood. Being open and receptive to feedback is desirable, especially when applied to professional growth. When delivering your answer, show your interviewer that you ask for feedback often, actively listen to the input openly, and communicate nondefensively. Taking what you know to be important and leaving the rest while not taking the feedback personally exhibits an ability to recognize and seize presented opportunities to implement positive growth.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"I ask for feedback every month from one of my toughest-to-please managers. Her feedback is accurate, and I trust it. Once she tells me what I could try doing differently, I will take the time to research and plan how I can implement the change. This practice has helped me grow in my career significantly."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"At the end of every project, I will give my clients and their team a survey focused specifically on my service, knowledge base, and if they felt they received the value from me that they expected. The feedback is blind, but I take every bit of it as though it came from the company's CEO. I analyze the comments for common denominators as well. If the feedback is consistent, I create a learning plan based around that common piece of feedback."
Written by Kevin Downey on February 10th, 2023
Communication
23. In your opinion, why do companies need consultants?
What You Need to Know
This question again assesses your communication skills and approach to your work. It also aims to reveal how far you've gone to research and learn everything you can about Accenture's approach before your interview. Accenture states on their website, 'We help our clients become the next and best versions of themselves.' Familiarize yourself with their approach to describing what they do, and incorporate some of their language into your approach. Put your best foot forward deliver your best pitch, and explain why you feel companies need consultants.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"I believe every company needs a consultant group at any stage in their business. Only the most invested will take that step and hire one. There may be pain points they remain stuck on due to differing opinions in the c-suite. Their processes may be antiquated, but no internal employee is knowledgeable enough to change that. Whatever the reason, I am prepared to show my new clients how wise it was to bring on Accenture to assist."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"I previously worked for a company that hired a management consulting firm. Their reason was that they needed an outside perspective on processes and spending. They wanted to scale but did not understand how to do so. It was a fascinating process, which sparked my interest in joining this industry."
Written by Kevin Downey on February 10th, 2023
Diversity
24. Have you worked with anyone who increased your awareness of cultural diversity?
What You Need to Know
Diversity is a repeated aspect of Accenture's culture. "You must exemplify Accenture's attitude to inclusion and diversity, valuing diversity and encouraging an open, trusting, and inclusive environment. " This question gauges your comfort in working with others from backgrounds different from yours. A person who is not comfortable being immersed in a culturally rich environment will likely have difficulty navigating this question. How confidently you answer this question will assist them in evaluating how well you'd fit into the culture of their brand.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"I worked with people from different cultural backgrounds, and growing up, my parents hosted exchange students from different countries in our home, so this is something I have a bit of exposure to. In most cases, upon introduction, I knew little about their culture and society. For some, I was amazed by what they endured. I had a vague idea, but not to the extent they shared. The hurdles they had to overcome and the sheer determination to beat the odds stacked against them. Despite what they endured, they consider themselves lucky. It humbles you."
Written by Kevin Downey on February 10th, 2023
Education
25. How do you keep up to date on the changes in our industry, from regulations to tech?
What You Need to Know
By ascertaining your methods to stay up-to-date on the latest developments and trends in your industry, your interviewer will try to determine your commitment and participation in your career development. Someone who doesn't actively pursue their career goals and maintain an active interest in where their field is heading is likely putting in the bare minimum and risks being classified as someone who cruises along in their work and watches the clock.
Share the resources you turn to for your professional current affairs. Assure the interviewer that your clients count on you as their resource for the latest trends. Turning the question on your interviewer is a great way to stoke memorable conversation while getting to know their preferences and recommendations.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"I use trusted and reputable sources for industry news, such as Forbes, Harvard Business Review, and McKinsey. When it comes to tech, I have a subscription to MIT Technology Review. If you have any recommendations, I am happy to hear them!"
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"The resources I visit most include Tech Crunch and BCG Henderson Institute. I am keenly interested in the views and insights of other management consultants, so I follow the blog of other high-profile consultants, such as Tom Peters from McKinsey. Do you have any favorite resources I could check out? I genuinely enjoy learning and growing."
Written by Kevin Downey on February 10th, 2023
Education
26. Our best consultants continually grow and learn. What have you done to expand your knowledge in the past three months?
What You Need to Know
Accenture prides itself on continually investing in the development of its teams and future leaders. Before they invest the time and energy into developing a new hire, they want to ensure the candidate will match their contributions towards their development. Professional growth is never ending and heavily impacts the level of success you'll see in your career. Assure your interviewer you consistently take the lead in your professional development. Describe the methods and resources you turn to for expanding your skills and trade knowledge.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"To expand my professional knowledge, I have started an online course through NYU on microeconomics. I wanted to take the initiative to learn more on this topic and keep my knowledge current. To grow personally, I have read a couple of books on leadership. I love to read and learn from other professionals and behavioral experts."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"I appreciate that you have asked about professional development. It's a topic that is important to me. I have committed to reading one new book per month on a topic related to organizational development, leadership, and strategy. I listen to The Growth podcast every day on my commute to hear business turnaround stories. I find them inspiring."
Written by Kevin Downey on February 10th, 2023
Experience
27. At Accenture, we use leading-edge technology. Which management tools have you used in your career?
What You Need to Know
There are many tools, digital and otherwise, that are widely utilized in the consulting industry. These are all designed to make your job significantly more manageable. To set yourself as a desirable candidate, you should familiarize yourself with their expectations. If you are unsure of the tech and tools Accenture uses, you can ask. But only do so after you've performed your research. Never ask questions you could answer yourself. Comb through their job posting and website to determine whether they mention specific programs. Share any relevant software and tools that you've successfully used in your previous roles. If you are new to the industry or your career, speak to your ability and willingness to learn their systems quickly.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"I have much experience with application management and implementation tools. I have leveraged software and other tech offerings from companies such as SAP, Oracle, Microsoft, Salesforce, and Cisco. These tools are incredibly important for accelerating projects and elevating the result."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"In your job posting, you mentioned that Accenture uses many Salesforce and Oracle products. I would love to learn more about your internal systems as well. I have about one year of experience with Salesforce; however, I am eager to learn the offerings in greater depth."
Written by Kevin Downey on February 10th, 2023
Experience
28. What are the components of a successful and effective presentation?
What You Need to Know
In the management consulting industry, there is a high likelihood that you will be required to give presentations to your clients or your group. Whether you have experience giving presentations, you should understand the difference between a terrible performance and one that captures your audience's attention all the way through.
Some factors of a successful presentation include a presentable appearance, understanding your audience, using relatable terms and jargon, utilizing the art of storytelling, and taking advantage of multi-media or other visuals. Describe your approach to your success.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"I have given many presentations in my consulting career and have found that when I start with a story, give some facts, and end with how those facts are pertinent to the story and the client's pain point, I can capture and keep the attention of my audience. Everyone loves a great story, especially one that is relatable to their personal or professional situation."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"I present pitches to my clients regularly. I have learned that the key to a compelling presentation is facts like percentages, numbers, and achievements. I avoid long drawn-out sentences and long bunches of text on my slides."
Written by Kevin Downey on February 10th, 2023
Experience
29. As a management consultant, who is your ideal client?
What You Need to Know
In your career as a management consultant, you may have the opportunity to work with a vast range of clients across several industries. They'll want to ensure your success with their company while taking full advantage of your talents. Discuss the type of client with which you prefer to collaborate. You could mention the size of the company, the workplace culture they've crafted, their strategic process, or their vision, all while aligning your answer with the type of clients that Accenture works with.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"My ideal clients are receptive to change, focused on scaling while never forgetting their roots and what their employees offer them. The industries in which I am most interested in working are the finance, real estate, and investment realms; however, I have found that there are excellent clients in every industry imaginable."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"I am new to the management consulting industry, so, at this point, my ideal client is one I can learn from, teach new things, and collaborate with so we both grow. I see that Accenture works with businesses who are startups in the SaaS industry, which is particularly interesting to me."
Written by Kevin Downey on February 10th, 2023
Experience
30. Who are our clients at Accenture?
What You Need to Know
There's a lot of ground to cover with this question. According to their website, 'We make a positive impact for all stakeholders and help our clients become the next and best versions of themselves. Across 200 cities and 19 industries, we work as one team with a common goal--to create 360-degree value everywhere by embracing change.' You'll need to do a fair share of research to showcase your knowledge of their client base. Read through every page, take notes, and decide how to best communicate who Accenture's clients are. Read up on any press releases or even social media. If you have worked with similar clients in the past, mention it. Read through their core values and incorporate that messaging naturally into your answer.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"I understand that Accenture works primarily with Fortune 500 companies in the medical, technology, and SaaS industries. I have a similar client portfolio, with smaller companies of between 500-1000 employees."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"Through my research, I saw that Accenture serves over 76% of Fortune 100 companies and more than 92% of Fortune 500 companies. I also understand that your clients span industries such as energy, financial services, public services, and media/communications. Most of my experience is in the energy sector, and I look forward to making an impact in that area while learning more about your client scope."
Written by Kevin Downey on February 10th, 2023
Experience
31. What steps do you take when researching a new market or industry?
What You Need to Know
Walk your interviewer through your process and approach when researching a market or industry with which you may not be overly familiar. Talk about the steps you take when researching a new market or industry to lay the groundwork for a successful project.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"When I take on a project within a new market or industry, I will find someone in my network that I know, trust, and admire, and ask for 30 minutes of their time. Essentially, I want to interview a subject matter expert. I will uncover their best resources and research thoroughly from there."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"I have strong research skills and a three-step process for learning about a new market or industry. First, I find what I can from reputable online resources. Next, I create a list of questions that need answering. Third, I source subject matter experts from my network whom I can ask these questions. It's important to use a wide variety of reputable sources when conducting research and collecting findings."
Written by Kevin Downey on February 10th, 2023
Experience
32. Who are the biggest competitors of Accenture, and how do we stand out from the rest?
What You Need to Know
Your research isn't done until you've researched the company's competitors and how they compare. Determine which of these companies is leading the charge in anticipating future trends and staying ahead of the curve. There are countless management consulting firms, from solo-run consultancies to the biggest agencies in the business. Perform your research on the size of Accenture, its clients, and its direct competitors.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"I understand the most significant competitors of Accenture to be A, B, and C. When I researched your firm, these companies continually came up as direct competitors. I combed through their websites and was happy to find that the messaging from Accenture was the most consistent. Your firm appears to have the most vision and a more robust client list over a wider range of client industries."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"After researching Accenture, I saw that your primary competitors are A and B. These two firms look like they do a good job; however, the consultants seem to rotate often. Most of their consulting teams were new and without longevity. I appreciate that Accenture has well-tuned teams. This consistency tells me that you are better able to build client relationships and that your consultants are satisfied with the opportunities and growth here."
Written by Kevin Downey on February 10th, 2023
Experience
33. What is the most challenging client issue you have faced this year? How did you overcome the situation?
What You Need to Know
The interviewer is looking for insights into your significant client's pain points and how you overcome them. Your answer will speak to your emotional intelligence and indicate whether such setbacks affect your performance or client relations. If responded to correctly, this question also allows you to help the interviewer picture you in this role with Accenture. Walk the interviewer through your client's situation, and share with them how you overcame the hurdle with professionalism and poise. Showcase your strong communication skills, how you turned the situation around, and what you learned from the experience. Go the extra mile and detail how you've applied those lessons toward greater successes.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"I recently had a client who wanted to control every aspect of my work instead of being open to the process. He was very hands-on, which is great; however, he was not receptive to change. I held a one-on-one meeting with him to discuss the situation head-on. Professionally, I let him know that if he disallowed my process, he would not get the return he was seeking. The client apologized for the controlling behavior and gave me the room I needed to work."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"The most challenging client profile is the defensive client. I am sure you know the type. The client argues everything and refuses to look at the hard data while bringing emotion into every conversation and process. When this occurs, I firmly yet professionally remind the client that past behavior will yield the same results. I ask them to revisit why they hired me or my firm. Then, I have them recommit to our process before I proceed."
Written by Kevin Downey on February 10th, 2023
Experience
34. What do you believe are the most critical KPIs for a management consulting firm to consider?
What You Need to Know
The interviewer is testing to see how well you understand management consulting and what makes a firm successful. Whether you are newer to the industry or have years of experience already, you should understand the goals and targets of management consulting. Some of the most critical KPIs may be:
- Number of leads generated
- Number of clients
- Customer acquisition percentage
- Average fee per hour
- Repeat business rate
One KPI you should never forget to mention is 'Client Satisfaction Rate.' Discuss with the interviewer what you believe to be the most important metrics for a management consulting firm to consider.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"I believe the most critical KPI to consider is the repeat business rate. This metric is directly associated with client satisfaction, and will tell a consultant or agency a lot about their business and likeability factor."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"In my opinion, the most critical KPI to consider is the number of leads generated. Without an active pipeline of business, there is nothing else to consider! Once you start with a healthy leads list, the next KPI to consider is customer acquisition percentage."
Written by Kevin Downey on February 10th, 2023
Experience
35. What will be the greatest challenges you face in this job? How will you overcome these challenges?
What You Need to Know
Starting a new role is always a challenge. Not only does the interviewer want to ensure your expectations are grounded and fueled with thorough research; they want to understand why you perceive it as a challenge and how you look at that challenge - negatively or positively. A motivated, career-minded professional will look forward to those challenges, which serve as milestones in career growth. Try to frame those anticipated challenges with enthusiasm and optimism. Explain why these are significant and worth mentioning.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"I would say the greatest challenge I'll face in this role is learning the industry ins and outs well enough to be perceived as an expert when making project pitches to clients. I've already begun subscribing to and reading the leading industry publications to give myself a fuller understanding. I will also seek out a mentor who is an expert in the industry, as it's important to learn from those who have already walked the path."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"The greatest challenge will be getting to know your clients and their preferences. Every client has quirks that need to be remembered during projects. I plan to read as many project notes as possible before diving into face-to-face meetings. I intend to come across to your clients as well-prepared and earnest."
Written by Kevin Downey on February 10th, 2023
Experience
36. How would you make Accenture more profitable?
What You Need to Know
You work with your clients to help them scale and see more success and profitability. The interviewer wants to know how you would help Accenture to do the same. They are not looking for you to reinvent their entire organization, and it might be presumptuous to suggest how they could improve things without knowing if they've already taken those measures or if they have a different approach that is singular to their company. In other words, without knowing why they do things the way they do them, you couldn't possibly understand what would work for them. Rather than suggesting what areas need improving upon, present what unique and desirable traits you possess that would prove a valuable asset anywhere.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"I look forward to helping Accenture be more profitable every day. During my application process, I conducted a lot of research on your organization. I noticed one area of opportunity being your social media presence. For instance, a strong presence on Instagram can draw users to your website, creating more opportunities to educate potential clients."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"I specialize in workforce optimization, so I always see room for opportunity in that realm. When I applied to Accenture online, I saw some areas where the application process could be streamlined, saving time and frustration. I would be happy to walk you through my ideas."
Written by Kevin Downey on February 10th, 2023
Experience
37. How do you learn the company culture of a new client when taking on their project?
What You Need to Know
A large part of understanding the needs of your clients is first understanding their company culture and where they want to steer their culture next. You'll need to earn their trust to be granted full access to their culture with absolute transparency. Sometimes, this takes longer than one would like, but it is necessary for this line of work. Discuss the ways you gain access to an organization's workplace culture and values and how you build trusting relationships.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"When I was an independent consultant, I would work with clients anywhere from a few weeks to a few months. I developed a questionnaire that contained discovery questions surrounding how the c-suite viewed various relationships, how they reward their employees, how they approach disciplinary action, and more. I would spend time immersed in their environment and then create a brief report based on the data and my direct exposure."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"I start with the same checklist for each client no matter their industry. This checklist gives me a baseline of what I am looking for within an organization. I ask questions of the employees and leaders related to values, relationships, corrective action, development opportunities, and more. Also, I must immerse myself in the culture, so if I work with a client for a few months, I will spend a few days inside their office, learning their operations first-hand."
Written by Kevin Downey on February 10th, 2023
Experience
38. How do you manage the life cycle of your projects, ensuring on-time deliverables and deadlines?
What You Need to Know
The interviewer is looking for insights into your work style and work ethic. This explores your communication, time management, and project management skills. It also touches on your client approach and how you serve their needs best.
An efficient process can make the difference between a job well done and a project that falls apart. The interviewer needs to ensure you have a process in place when you take on a new project. They also want to ensure you aren't counting on them to train you from scratch. Discuss the tools, resources, and methods you use to meet your clients' expectations, and try to align them with their philosophy and approach where appropriate.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"When I take on a new project, I break it into four phases - Initiate, Plan, Execute, Close. These four phases are broken down into categories with a linear timeline attached. Asana and Slack are my 'go-to' tools to ensure the entire team is aware of their tasks and deadlines. I book regular check-ins with my team and schedule client touch points. My high-level view of the project, through all stages, ensures there are rarely surprises and that everyone is on the same page."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"The last time I missed a deadline was five years ago. I trust my process fully and believe in its effectiveness. When I begin a new client project, I call a meeting with my client to create a detailed outline and lay out expectations. From there, I meet with my team where we build out the task list and attach each task to a team member with a specific deadline. We track all activity in Trello. We move as a team, meeting regularly and touching base with our clients for end-of-day updates. This method brings a high level of buy-in from my team and accountability from all people involved."
Written by Kevin Downey on February 10th, 2023
Leadership
39. Have you ever supervised or trained junior consultants?
What You Need to Know
The interviewer would like to know more about your leadership and development skills and how you foster growth in your teams. Share any instances where you've trained other consultants. Investing in the development of others on your team is taking an active interest in the bigger picture and translates to investing in your own development. If you've supervised or trained junior consultants, discuss how many, your process, and the tools and resources you used. Share how far they've come in their professional development since. If you have not managed or trained other consultants, that is okay too! Discuss the ways you encourage and help your fellow employees, even if you do not have a formal leadership role.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"I have not formally been asked to train any other consultants in my career; however, I make it a habit of taking our firms' newer consultants under my wing to ensure they are off to a successful start. I will share with them some tools and resources that I find helpful and remind them that my door is open whenever they have a question. I am very open to formal leadership opportunities should those arise with Accenture."
Written by Kevin Downey on February 10th, 2023
2nd Answer Example
"Throughout my career, I have trained over 25 new consultants, and, in my current role, I oversee the activities of five junior consultants. Strategic leadership and effective management are strengths of mine that I look forward to bringing to Accenture."
Written by Kevin Downey on February 10th, 2023
Travel
40. Are you willing to relocate or travel for work?
What You Need to Know
Your answer to this question will offer insights into how well you've prepared for this interview. Accenture is a global professional services company with over 674,000 employees across more than 40 industries. Their offices and operations are in more than 200 cities within 50 countries, serving clients in more than 120 countries, with 185 partners in North America, Europe, and other growth markets.
With offices spread across the globe, they're likely evaluating whether you are a good fit for this opportunity. They also want to know how flexible and committed you are. Thoroughly explore the details of the job posting and their website, and look for any indications whether travel is a requirement for the position. If thorough research yields no answer to this question, then asking clarifying questions is perfectly acceptable. Just avoid asking any questions you could easily have answered yourself.
If relocating or traveling for work does not interest you, refrain from saying so. Ask clarifying questions, expressing that you'd like to know more about what that looks like in context with the expectations of the role and that you are flexible and open to further discussion. This way, you keep your options open rather than shutting down any interview negotiations.
Written by Kevin Downey on February 10th, 2023
1st Answer Example
"I'd be interested in learning more about what that looks like in context with the position. There are many destinations where Accenture has locations. Where, primarily, would the person in this role be traveling to? How long would they be there, and how frequently?"
Written by Kevin Downey on February 10th, 2023