QUESTION 11 OF 30

When is it okay to stretch the truth to make a sale or cross-sell a new product?

The sales process is a significant part of working in credit card services. Yet some might lie or stretch the truth to make a sale. You'll have targets and sales goals to achieve; however, the interviewer needs to know your approach to your sales goals includes the utmost integrity. Talk to the interviewer about your ability to sell with an honest approach.

"If you have to stretch the truth to make a sale or cross-sell a new product, which is never okay, the product you are presenting is not the right fit for the customer. I aim to suit my customers' needs while also meeting my goals and targets."

"I've found that when selling a financial product or service, describing the features and benefits relevant to each customer is the best approach to closing. Stretching the truth is never in the interest of a company or a customer."

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MasterCard Mock Interview

When is it okay to stretch the truth to make a sale or cross-sell a new product?

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30 MasterCard Interview Questions & Answers