Do you have experience using a CRM tool such as Salesforce?
Think of the software and programs you used in your current and previous roles. Be prepared to discuss the programs you are most experienced with, being sure to highlight any programs used at MasterCard.
Popular CRMs include:
- Salesforce
- Oracle
- NetSuite
- Microsoft Dynamics
"My CRM experience is primarily with Salesforce and Oracle. The companies I worked for have all been enterprise-level organizations, requiring robust CRMs with many tracking tools. Do you use Salesforce here at MasterCard?"
"I am tech-savvy and confident in my ability to learn any CRM you use here. If you'd like, I would be happy to take some online training and watch tutorials, to get a head start on the CRM you use here at MasterCard."
