What would make you lose your patience with a MasterCard customer?

"If I feel my patience growing thin with a client, I'll respectfully exit the conversation and revisit it after a short break. I'd take time to compose myself and evaluate my approach. But this is rare. Situations like that rarely stress me. I can remain professional and maintain composure."

"I have witnessed people lose their patience on the job, and it's a very unprofessional situation to experience. I am not a fan of people who interrupt and are aggressive, so if I were on the phone or in-person with a customer like this, I would not engage in their behavior; rather, I would ask them to calm down. If needed, I would escalate the situation to my supervisor."