MockQuestions

Amazon Program Manager Mock Interview

To help you prepare for a Program Manager interview at Amazon, here are 60 interview questions and answer examples.

Amazon was updated by on November 21st, 2022. Learn more here.

Question 1 of 60

What strategies do you lean on the most to develop relationships with your stakeholders?

Some of the most important work a program manager can do is develop and nurture strong relationships with their stakeholders. Interviewers ask this question to learn more about a candidate's approach to this critical aspect of their work.

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Amazon Program Manager Interview Questions & Answers

Below is a list of our Amazon interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.

  • Behavioral

    1. What strategies do you lean on the most to develop relationships with your stakeholders?

  • Behavioral

    2. This is a fully remote position, and the members of the teams within the program you are responsible work remotely. How do you plan to stay connected to your teammates and stakeholders as a program manager at Amazon?

  • Behavioral

    3. What are some ways you would coordinate and drive accountability across the various groups within your programs?

  • Behavioral

    4. Program managers at Amazon are expected to operate with minimal guidance. How do you feel about working mostly autonomously?

  • Behavioral

    5. What are some of the methods you use to deliver effective communication?

  • Competency

    6. What should be included in a well formulated project charter?

  • Competency

    7. We are seeking a program manager who is comfortable delivering end-to-end project management. What does end-to-end mean to you?

  • Competency

    8. How would you define the relationship between a vision, goals, and strategy?

  • Competency

    9. At Amazon, we leverage our Leadership Principles every day. Can you name three of them?

  • Competency

    10. At Amazon, we work in a fast-paced environment with a high rate of change. How do you perform an impact assessment to the strategic plans you are responsible for when significant changes arise?

  • Competency

    11. What types of activities do you feel would be involved in owning the strategy for program of work at Amazon?

  • Discovery

    12. What excites you about the opportunity to work at Amazon?

  • Discovery

    13. What types of resources have you have financial responsibility for?

  • Discovery

    14. Our program managers are sometimes involved in large third party solution purchases. What experience do you have working with vendors?

  • Discovery

    15. What types of data analytic tools do you have experience using?

  • Discovery

    16. Communication is key at Amazon and we seek program managers with excellent written and verbal skills. Describe the last major presentation you delivered.

  • Discovery

    17. We strive to hire top talent at Amazon. What are some ways you feel you can help us raise the bar?

  • Discovery

    18. Please describe your experience managing projects and programs.

  • Discovery

    19. As an Amazon program manager, we ask that you have strong executive presence. What qualities do you feel you have that would contribute to that?

  • Discovery

    20. Please describe your management style.

  • Discovery

    21. Do you have experience leading technology development projects? If so, can you describe the types of projects and the functions you performed.

  • Discovery

    22. Do you have experience managing globally distributed teams?

  • Discovery

    23. What strategic planning methods do you have experience facilitating?

  • Discovery

    24. How many projects do you typically manage concurrently?

  • Discovery

    25. What project management methodologies do you have experience with?

  • Situational

    26. One of our leadership principles is frugality. Can you describe a time when you were able to achieve more with less?

  • Situational

    27. What unites Amazon employees across teams and geographies is that we are all striving to delight our customers and make their lives easier. As a Program Manager at Amazon, how do you feel you could contribute to that common goal?

  • Situational

    28. Describe a time when you had to sacrifice quality due to budgetary, resource, or time constraints.

  • Situational

    29. How would you add value to the teams you will work with at Amazon within your first sixty days after being hired?

  • Situational

    30. Describe a time when you leveraged data-driven metrics to identify and implement an improvement in a professional setting.

  • Role-Specific

    Business Management

    31. As a Business Management team program manager, you will facilitate important meetings regularly. What are your go-to methods for ensuring that your meetings stay on track?

  • Role-Specific

    Content Program Manager

    32. What can you tell me about the Buy With Prime service we offer our retailers and customers?

  • Role-Specific

    Customer Experience

    33. What sources of information would you lean on to identify customer experience improvement opportunities?

  • Role-Specific

    Content Program Manager

    34. Describe the specific types of creative projects have you managed recently.

  • Role-Specific

    Business Management

    35. We value Business Management program managers who have in-depth knowledge of the retail industry. How would you define the vendor-reseller relationship, and how is it supported by ERP systems?

  • Role-Specific

    Content Program Manager

    36. What types of creative roles have you held in the past?

  • Role-Specific

    Content Program Manager

    37. As a content program manager, you will be partnering with departments like marketing and sale closely. Can you describe your level of experience in this area?

  • Role-Specific

    Content Program Manager

    38. Some of the projects you will lead will require resources provided by outside vendors such as props, freelance talent, locations, etc. What level of experience do you have managing external vendors and related resources?

  • Role-Specific

    Amazon Data Services

    39. Describe your level of experience working directly with engineers.

  • Role-Specific

    Amazon Data Services

    40. Describe a time when you managed two significant projects or programs that had competing needs.

  • Role-Specific

    Amazon Data Services

    41. Describe your experience implementing technology solutions that rely on Amazon Web Services.

  • Role-Specific

    Amazon Data Services

    42. We are seeking a program manager that will command the intellectual respect of their stakeholders. How do you feel you would be able to fulfill that aspect of the job?

  • Role-Specific

    Amazon Data Services

    43. AWS program managers communicate with and serve to bridge together stakeholder groups that represent enterprise-level departments. Please describe the typical stakeholders for the projects or programs you are responsible for in your current role.

  • Role-Specific

    Customer Experience

    44. This program manager role will focus on improving the customer purchase and delivery experience. Imagine that you are an Amazon customer. What information would you expect to have readily available before making a purchase?

  • Role-Specific

    Customer Experience

    45. What strategies would you use to look for ways to reduce customer concessions?

  • Role-Specific

    Customer Experience

    46. Describe your level of experience managing large-scale projects with logistics groups.

  • Role-Specific

    Customer Experience

    47. Describe your level of experience managing cross-functional projects with an IT component.

  • Role-Specific

    Business Management

    48. Please describe your experience using Oracle or similar ERP systems.

  • Role-Specific

    Selling Partner Support

    49. As a Selling Partner Support team Program Manager, we work hard to anticipate the needs of our sellers in advance. Describe a time when you correctly anticipated a client need and worked with a team to implement the solution in advance.

  • Role-Specific

    Selling Partner Support

    50. Root cause analysis is a critical aspect of improving the selling partner support experience. Please describe any root cause analysis methods you are comfortable facilitating.

  • Role-Specific

    Selling Partner Support

    51. Describe a time when you worked with senior or executive management to communicate the details of a support escalation event.

  • Role-Specific

    Selling Partner Support

    52. We provide 24x7 on call support to our selling partners. Describe your experience with customer support in this capacity.

  • Role-Specific

    Selling Partner Support

    53. We follow Lean practices within our organization. Can you name the five principles of Lean?

  • Role-Specific

    IT Services

    54. As the IT Services Program Manager you will be responsible for end-to-end communication for IT changes. Can you describe a time when you managed the communication activities for a significant IT implementation?

  • Role-Specific

    IT Services

    55. Please describe your experience working with CRM solutions.

  • Role-Specific

    IT Services

    56. Our IT Services group supports Amazon’s offices globally. Please describe the largest global initiative you have led.

  • Role-Specific

    IT Services

    57. The IT Services Program Manager will be responsible for coordinating efforts across a number of verticals within the organization. Describe your approach to working with various departments in your current role.

  • Role-Specific

    IT Services

    58. Communication is a key function of the IT Services Program Manager. How would you describe your communication style?

  • Role-Specific

    Business Management

    59. The Business Management team is responsible for providing executive and operational summary information on-demand. Please describe your experience developing or working with dashboard technology to support decision making.

  • Role-Specific

    Business Management

    60. What are business intelligence tools, and which solutions have you used in the past?