What does hard work mean to you?
Rather than stating that you are a hard worker, as anyone could do, the interviewer is looking for you to give an example of a time when you have shown your ability to work hard and pull through for your employer. Describe when you worked hard in your current role to go over and above the minimal expectations. Remember, Wayfair is looking for employees who will immerse themselves into the culture and mission of their organization.
"We changed our product catalog recently, so I had to re-memorize a lot of products, codes, and pricing. That following week was a considerable home goods tradeshow, so I needed to have my product knowledge up to snuff. I made flashcards and tested myself every chance that I got. I was proud of my ability to retain all of that data in such a short amount of time."
"I have to be extra thorough when taking on new vendor accounts, ensuring that my work is detailed and accurate. Often this will mean spending additional time on calls with their legal team to highlight contract changes or areas that need addressing. I am okay with being extra thorough when needed, as it makes my job easier in the end."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
"I have to be extra thorough when taking on new vendors as my company is in the process of getting certified to process card payments"”ensuring that vendors have proven experience to deliver during the vetting process is critical. This means spending additional time on calls with their old clients to understand their express with said vendors. Speaking to subject matter experts for some knowledge learning sessions to close up on knowledge gaps. These additional steps ensure I am making the best decision for the company.
Marcie's Feedback
This is an excellent answer and example of how you work hard for your current company. Just remember to spell out how your example ties into the question. For example, start by saying something like: "I have always been a hard worker with an impeccable work ethic. Within my current company, I exhibit this by..." and then launch into the example you have provided. Nice job!
