MockQuestions MockQuestions
Join For Free

IT Services Interview
Questions

33 IT Services Interview Questions

Question 1 of 33
At Company ABC we have detailed procedures in place for client technical support. What would you do if those procedures did not appear to be working?
View Answers
How to Answer
The interviewer would like to understand how you handle high-pressure situations and unexpected difficulties in the workplace. Discuss the steps you would take if this situation happened to you.

Get More Interview Practice
Pick your topic
Ask the Interviewer
Questions you may consider asking the interviewer, about ...
Behavioral
We all have some behaviors that are typical of us and whi...
Common Interview Questions
There are some questions that employers ask at almost eve...
Leadership
If you are interviewing for any type of leadership role; ...
Telephone
Most interviews start with a telephone interview. Hiring ...
Tough
Everyone struggles with tough interview questions. Learn ...
View more topics
Question 2 of 33
At Company ABC we seek to hire those with a passion for the IT industry. How do you stay up to date on industry changes and current events?
View Answers
How to Answer
Being up to date on industry terms, trends, and news is critical in a fast-moving industry such as IT and IT services. The interviewer would like to know that you have a genuine interest in their industry. Speak briefly about the ways you stay up to date on the industry changes and current events by referring to specific sources. You can also ask the interviewer about their favorite resources.

Question 3 of 33
We put a great deal of pride in our customer service at Company ABC. How will you contribute to our high customer service standards?
View Answers
How to Answer
Before your interview, it's a great idea to spend time researching Company ABC reviews, their online presence, and their website. Take note of recurring keywords when it comes to their customer service standards. What are their clients saying? Speak confidently about how you plan to uphold their strong customer service standards if hired.

Question 4 of 33
Company ABC seeks to hire those with above average communication skills. Describe your communication style to me.
View Answers
How to Answer
The interviewer wants to know that your communication style will fit in with the culture they have worked on creating at Company ABC. When clients seek the help of Company ABC, they do so with certain expectations. Convince the interviewer that your communication style will meet those expectations. It's best to give a few unique keywords when discussing your communication style. Also be sure to compliment Company ABC on their communication efforts.

Question 5 of 33
Our industry is a competitive one. Why do you specifically want to work for Company ABC?
View Answers
How to Answer
The interviewer wants to know that you have a keen interest in working for Company ABC. You should enter the interview prepared to discuss why they stand out as the top employment option, among their competitors. Talk about what you feel Company ABC is doing right and how their values and opportunities align with your career goals and employment needs.

First Page
1
2
3
4
5
6
7
Last Page
Print

About Our Interview Questions

Our interview questions are created by writers, almost all of which, have a long history of recruiting and interviewing candidates. They do not necessarily have experience interviewing or working with companies, careers, or schools, in which they may write for on MockQuestions.com. We do, however, strive to match their background and expertise with the appropriate question sets found on our website.

Our careers, companies, industries, and schools may have duplicate interview questions and answers found elsewhere on our website. Specifically, our companies and our graduate school interviews. For these two, we use the industry in which we believe the company most well-represents and the graduate programs, as the basis for the interview questions and answers that generate for each company or school.

The intent of MockQuestions.com is for our users to build confidence for their job interview, by using our thousands of interview questions and answers as they practice and prepare for their interview. We believe, most of our visitors can become more likely to succeed in their job interview with hard-work and practice. We believe, the key to success is for our users to rehearse with our interview questions while using our answer examples as an idea generator for their own interview answers. We strongly want to discourage users from memorizing our answer examples. That is not the purpose of our website.