How to Answer: What are your career goals?
Advice and answer examples written specifically for a Customer Experience Specialist job interview.
4. What are your career goals?
How to Answer
This can be a difficult question to navigate if you have aspirations beyond the role for which you are applying. For this question, you should connect this current desired role to your larger vision. Perhaps you want to move up within the company. Perhaps there are certain skills to be gained here or specific experiences you are hoping to have. However you answer, be clear about your commitment to the role. Explain that, while you may not make a career out of this position, you are not here on a whim either. You intend to contribute. Articulate why this role is important to you and why you are interested in this company in particular.
Written by Nolan Henry on October 25th, 2021
Answer Example
"Ultimately, I want to own my own company one day, but I know that I need experience both as a customer service specialist and as an employee. I'm here to learn while I contribute to this company. That means staying in this role and even advancing within the company until I feel ready to start my own company. I chose this company because I think it's a good place to learn. My goal is to gain a management position in customer service. I want to gain as much experience as possible and continue learning techniques to help me reach this goal. This includes attending customer service workshops and seminars that will continue my education."
Written by Nolan Henry on October 25th, 2021