MockQuestions

Hyundai Interview Questions

To help you prepare for a Hyundai job interview, here are 28 interview questions and answer examples.

Hyundai was written by and updated on July 26th, 2021. Learn more here.

Question 1 of 28

In sales, there are times when we have more customers than normal, and personalities can clash. Describe for me a time when you and your boss may not agreed on what to do, and how you resolved this.

How to Answer

As in any organization, there is a chain of command. Employers want to know that you are respectful of your leaders, and while you do not always have to agree with your leader, you communicate respectfully and professionally. Be positive in describing any situation you might have encountered. Share with the interviewer a time when you disagreed with your boss or professor, but you did not argue or have a conflict that adversely affected your job performance.

Written by James McMechan on July 28th, 2021

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28 Hyundai Interview Questions & Answers

  • 1. In sales, there are times when we have more customers than normal, and personalities can clash. Describe for me a time when you and your boss may not agreed on what to do, and how you resolved this.

      How to Answer

      As in any organization, there is a chain of command. Employers want to know that you are respectful of your leaders, and while you do not always have to agree with your leader, you communicate respectfully and professionally. Be positive in describing any situation you might have encountered. Share with the interviewer a time when you disagreed with your boss or professor, but you did not argue or have a conflict that adversely affected your job performance.

      Written by James McMechan on July 28th, 2021

      1st Answer Example

      "I believe that it's my job as a professional to adapt to all types of people, and respect leadership roles even when I disagree with decisions they make. My previous employer was very hung up on old-school sales techniques, so I had to listen and try to adapt my performance to what his expectations were.."

      Written by James McMechan on July 28th, 2021

      2nd Answer Example

      "I have been lucky enough to work with some great people and have not experienced conflict with a boss in the past. If I were to experience conflict in the workplace, I would address the situation immediately through conversation. Or as soon as possible after the guest was not present. I would never argue in front of a guest. It's never a good idea to let conflict simmer, and I'm not afraid to have an uncomfortable conversation to sort a situation out."

      Written by James McMechan on July 28th, 2021

  • 2. Would you describe yourself as a more structured individual or a more 'go with the flow' type of personality?

      How to Answer

      Success at Hyundai will require you to be balanced. You will need to plan your day but understanding that guests will constantly be interrupting your plans. Reassure the hiring manager that you are okay when a guest forces you to put aside the task you were working on so that you can focus on them.

      Written by James McMechan on July 28th, 2021

      1st Answer Example

      "I believe that I am a more structured person, but I know that customers never follow our scripts or do things in the way we line out for them all the time. So over the years, I have learned to be much more flexible, particularly when a client is right in front of me."

      Written by James McMechan on July 28th, 2021

      2nd Answer Example

      "I prefer to take the day as it comes, which I guess means I tend to be more flexible. I have learned over time to be more organized in getting things done. So, I believe that I am pretty balanced in how I handle the day's tasks."

      Written by James McMechan on July 28th, 2021

  • 3. Would you consider yourself a creative person?

      How to Answer

      Talk to the interviewer about any interest you have in creativity and how you have implemented that creativity in the workplace.

      Written by James McMechan on July 28th, 2021

      1st Answer Example

      "I do consider myself to be a creative individual. One example of this would be the telephone sales scripts that I crafted for our inside sales team. They were lively and effective, and sales increased by 23% in the first 90 days of implementation."

      Written by James McMechan on July 28th, 2021

      2nd Answer Example

      "I believe that creativity shows itself in many forms, so, although I am not an artsy, creative type, I do still consider myself creative. I come up with original ideas regularly and am a solid creative writer."

      Written by James McMechan on July 28th, 2021

  • 4. What is the best way to build value in a product you are selling?

      How to Answer

      The position you are applying for will likely mean that you must persuade a client to purchase something; either a car or additional services. Talk to the hiring manager about why you think this is important. This is a time when you can share some of the ways that you have convinced a customer to see that the product you wanted them to purchase was worth them spending their hard-earned money on.

      Written by James McMechan on July 28th, 2021

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  • 5. List the top 3 skills that you have acquired in your last role.

      How to Answer

      You have likely gained many great skills in your career. Share with the interviewer which skills you value the most. Be sure to include skills that will potentially benefit Hyundai if you are hired.

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  • 6. Tell me what you know about active listening.

      How to Answer

      Listening to the customer's needs and wants will be a critical factor in your success with Hyundai. Share with the interviewer that you recognize the importance of clearly understanding the guest's expectations and using that information to meet their needs. This is a good opportunity to relate a time in a previous position when you heard a client voice a want or a need or that you even asked questions to ensure you had gotten it right.

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  • 7. At lot of success at Hyundai depends on the initial impression an employee makes. Share with me a time when you made a positive first impression and what you did to make it one.

      How to Answer

      The interview is looking for someone who will greet each guest with energy and enthusiasm. Reassure the interviewer that you know how important first impressions can be to the success of any company. This is a time for you to share your abilities to smile and be a gracious host to every client you encounter.

      Written by James McMechan on July 28th, 2021

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  • 8. As a salesperson or service advisor, you will need to multitask. Share with me how you stay organized in your daily tasks.

      How to Answer

      The interviewer needs to know that you can stay organized in your work and manage your time. Share some of the tools you have found helpful to stay on and organized. If you keep a day planner or an organizer on your phone, explain how they have helped you keep track of assignments and other items. If you like to make to-do lists, this is a great example of a way to help you stay organized and prioritize.

      Written by James McMechan on July 28th, 2021

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  • 9. Hyundai is a company that values it customers and part of that responsibility is to protect a clients private information. Share with me a time when you have done this.

      How to Answer

      As a salesperson, you will have access to a lot of customer information. You must respect this dynamic and do everything you can to protect the info your customer provides. Assure the interviewer that you recognize the importance of protecting the consumer from identity theft.

      Written by James McMechan on July 28th, 2021

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  • 10. As a technician, you would be required to earn a base salary until you became certified by Hyundai. At that time, you would receive an increase in pay. Is this acceptable to you?

      How to Answer

      Most auto dealerships prefer to offer incentives to being certified in their product, and they reward individuals who succeed in completing their training. Share with the interviewer that you understand this arrangement and that you would work to finish the training as soon as you can.

      Written by James McMechan on July 28th, 2021

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  • 11. What would you do if you were made aware of a co-worker being dishonest or stealing from the company?

      How to Answer

      Companies want to know they are hiring loyal and honest employees. Ensure that you illustrate in your answer that you would do the right thing and represent the company you are working for.

      Written by James McMechan on July 28th, 2021

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  • 12. Looking at your resume, I see multiple gaps between employment. Share with me the situation that created these gaps.

      How to Answer

      There are many reasons for having a gap in your resume, and it's best to be honest and upfront about the reasons. Gaps are okay to have so long as there is a legitimate reason behind them. Also, show the interviewer that you did not remain dormant during that time. Talk about any courses you took, volunteer work you did, or any lucrative hobbies that filled your time.

      Written by James McMechan on July 28th, 2021

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  • 13. At Hyundai, we desire team members who are competitive but also believe in working together as a team. Share with me your experience in motivating others.

      How to Answer

      You don't have to be a manager or a team leader to motivate others.

      If you have worked in a leadership role, think of ways you set clear goals or helped individuals cultivate a new skill. Reflect on your experience and share some ways that you help others to keep up the good work.

      Written by James McMechan on July 28th, 2021

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  • 14. We are moving quickly into second interviews. Tell me about your schedule and when you might be available for another interview if we decide to proceed.

      How to Answer

      Good news! If they ask for your availability in the next few days, you likely made it to the next round. Try to be as flexible as possible with your availability.

      Written by James McMechan on July 28th, 2021

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  • 15. At Hyundai we seek to hire individuals who have a keen interest in the automobile industry. What interests you most about what we do?

      How to Answer

      Hyundai is a leading manufacturer in the automobile industry. The interview is attempting to determine what attracted you to apply for the position. Having an interest in automobiles can indicate that you are looking to make this a career rather than just a temporary stop-gap until something else comes along.

      Written by James McMechan on July 28th, 2021

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  • 16. As a salesperson or service advisor, you will be forced to interact with employees of different departments, share with me an example of when you were forced to do this.

      How to Answer

      A typical car dealership is not just about the front of the house, but some employees rarely interact with customers. For example, accounting, parts and supply, detailers, and technicians. This is a great opportunity for you to share your willingness to communicate well with fellow teammates and stay positive.

      Written by James McMechan on July 28th, 2021

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  • 17. As a salesperson or service advisor, communication with the customer is very important, share with me your experience in customer follow-up.

      How to Answer

      Hyundai is a company that believes that communicating with the guest is very important to its success. Assure the interviewer that you take customer service seriously. Use an example of a time when you communicated with a client via phone to keep them informed about their vehicle or about a special promotion that might have been happening.

      Written by James McMechan on July 28th, 2021

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  • 18. Hyundai is a company that focuses on the customer. Share with ne what you believe is the secret to retaining a satisfied customer.

      How to Answer

      Hyundai is constantly listening to its customers via reviews, emails, and social media applications. The interviewer is trying to determine if your focus would be on pleasing the customer. This is a great opportunity to share with the interviewer your thought on great customer service.

      Written by James McMechan on July 28th, 2021

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  • 19. Hyundai believes in supporting lots of different charities that impact the local community. Share with me charities or causes you support and why they are important to you.

      How to Answer

      The interviewer is attempting to assess if you are the kind of individual who dreams about being a part of something bigger than yourself. This is a great opportunity to show that you are a well-rounded person who believes that companies should work to make their communities better places to live. Share a charity or a cause you have supported and how passionate you are about their cause.

      Written by James McMechan on July 28th, 2021

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  • 20. Tell me about your previous sales experience.

      How to Answer

      The interviewer will likely already have your resume before them, which means they are not looking for a dull play-by-play on your work history. They are asking you to bring your resume to life for them. This means talking about your key successes. Take a few minutes to highlight each position briefly. Don't be afraid to brag about yourself a little bit.

      Written by James McMechan on July 28th, 2021

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  • 21. Hyundai has a long history of constantly meeting our clients expectations. Tell me what you know about Hyundai as a company.

      How to Answer

      Hyundai is a South Korean company whose name means "modernity" in the native language of Korea. The company began in 1967 and currently operates a fully automated plant in Ulsan, South Korea, that produces about 1.6 million cars annually. Hyundai also operates a US plant in Montgomery, Alabama, that employs nearly 4,000 workers. The vehicles are sold in 193 countries through 5,000 dealerships and showrooms.

      Written by James McMechan on July 28th, 2021

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  • 22. Tell me about your sales performance this year.

      How to Answer

      Numbers and percentages don't lie! This is the best time to brag about yourself and your achievements in your current / most recent position.

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  • 23. The art of sales involves taking the customer from a interested person to an owner. Share with me what you think are the steps to the process in sales.

      How to Answer

      Selling a product involves taking the customer from the point of looking to purchase and own that product. The interviewer is trying to determine if you understand the process on the road to the sale. Learning the steps to the sale will help you succeed in the position you are applying for.

      Written by James McMechan on July 28th, 2021

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  • 24. At Hyundai we set daily, weekly, and monthly targets for all of our sales employees. Tell me about your ability to set goals for yourself.

      How to Answer

      Assure the interviewer that you are comfortable with strict sales targets. If you have worked in this environment before, talk about what you did to ensure that your performance quotas were met. Discuss your ability to work under pressure associated with sales expectations.

      Written by James McMechan on July 28th, 2021

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  • 25. At Hyundai, our compensation is sometimes different than our competitors. Tell me about your previous pay plan.

      How to Answer

      Some dealerships pay their sales consultants a base salary and then pay commissions for stellar performance. Others have a strictly commission-based pay plan based on a percentage of the gross made on the sale. 'The interviewer wants to prevent any future misunderstandings in terms of earning a paycheck.

      Written by James McMechan on July 28th, 2021

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  • 26. I see that you have recently worked for one of our direct competitors. Tell me about your experience working for them.

      How to Answer

      Often, dealerships will hire individuals who have worked for other car retailers. The interviewer is attempting to assess how much knowledge you have in sales and whether you are the kind of person who bad-mouths a previous employer. Be positive about your previous experience in sales and the things you learned. Share your responsibilities in a way that highlights your strengths, not your previous employer's weaknesses.

      Written by James McMechan on July 28th, 2021

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  • 27. In order to be effective in sales, you would need to learn the products we offer, tell me about the exposure you have had to Hyundai vehicles.

      How to Answer

      The interviewer is attempting to prepare you for the training you will need to finish to be effective in your position. Chances are you will need to learn about each make and model that Hyundai produces and how to sell that product effectively. This is a great opportunity to share any knowledge you might have about the vehicles Hyundai carries with your interviewer. It is always good to do some research before the interview concerning what car or SUV sells the most and a few things that set it apart from the competition.


      Written by James McMechan on July 28th, 2021

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  • 28. Hyundai has a reputation for building a quality product. Tell me what qualities you possess that lend themselves to excellence.

      How to Answer

      The interviewer wants to hire the best person for the position. The company is looking for an individual who commits to excellence. This is a great opportunity for you to dialogue and share what sets you apart from every other candidate. Be positive about yourself and your strengths.

      Written by James McMechan on July 28th, 2021

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