Sales Associate Interview Questions

32 Questions and Answers by
Rachelle is a job search expert, career coach, and headhunter
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Question 1 of 32

What does good customer service mean to you?

Sales Associate Interview Questions

  1. 1.

    What does good customer service mean to you?

  2. 2.

    Describe a time when a customer wasn't happy. What did you do to fix it?

  3. 3.

    What is your greatest weakness? What are you doing to improve it?

  4. 4.

    Do you have any experience selling the products we offer?

  5. 5.

    What do you see as the key skills in closing?

  6. 6.

    What do you think are the most important skills in succeeding in sales?

  7. 7.

    Are you able to work overtime, weekends, and holidays?

  8. 8.

    You are scheduled to leave at 6 pm and your replacement doesn't show up. What would you do?

  9. 9.

    In your current position, how much time do you spend each day communicating directly with prospects?

  10. 10.

    Name one challenge you see our industry facing this year. How will this challenge impact you as a Sales Associate?

  11. 11.

    Describe a situation where you negotiated terms with a tough customer.

  12. 12.

    How do you adapt in a constantly changing environment?

  13. 13.

    How would you handle a situation where your co-worker was being rude to customers?

  14. 14.

    What do you think are the most important characteristics of a great Sales Associate?

  15. 15.

    Are you familiar with cataloging, inventorying, stocking of merchandise, and other sales-related responsibilities?

  16. 16.

    How good are you with targets and deadlines?

  17. 17.

    What attracts you to this Sales Associate position?

  18. 18.

    What do you enjoy most about working as a Sales Associate?

  19. 19.

    What do you know about the products and or services we offer our customers?

  20. 20.

    How do you handle stressful situations?

  21. 21.

    Why have you chosen to work as a Sales Associate?

  22. 22.

    Do you enjoy socializing with customers?

  23. 23.

    How do you move forward from a string of rejections?

  24. 24.

    Have you ever walked up to a stranger and started a conversation? If so, tell me about the experience and your overall approach.

  25. 25.

    As a Sales Associate, what do you see as your top goals within a company?

  26. 26.

    What do you enjoy most about the selling experience?

  27. 27.

    Do you have any prior experience in the field of sales and customer service?

  28. 28.

    Where do you see yourself in 5 years?

  29. 29.

    Why should we hire you?

  30. 30.

    Do you work well on a team? How would you define teamwork?

  31. 31.

    What is your greatest strength?

  32. 32.

    How do you typically like to engage a customer?