MockQuestions MockQuestions
Job interview preparation
Sign in
Upgrade
Career Interviews
Interview Topics
Company Interviews
Close

Top 30 Sales Associate Interview Questions

Question 1 of 33
Do you enjoy socializing with customers?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 2 of 33
What do you see as the key skills in closing?
Professional Answers Preview
How to Answer
It is important to stay calm and be patient and to be personable while closing a customer. I like to make them feel like they’re receiving the best customer service while also trying to connect with them on a personal level. Customers should feel comfortable, not like you’re forcing them to buy something they don’t want/need for your own agenda. They should always feel that you have their best interests at heart. I like to ask the right questions to figure out the customer’s wants and needs and to create a sense of urgency. They must know they are receiving a great product for the best price, and that it fits in with their needs.
More professional answers available after the upgrade
Upgrade
Question 3 of 33
How do you move forward from a string of rejections?
Professional Answers Preview
How to Answer
Rejection is a normal part of any sales job. Let the interviewer know that you are human and rejection does get to you, but you know how to bounce back and keep being persistent, and that rejection fuels you to do better. Express that your past sales experience has taught you how to deal with rejection. Position rejection as a learning tool - through rejection, you learn how to adjust and improve your sales techniques to reduce the rate of rejection.
More professional answers available after the upgrade
Upgrade
Question 4 of 33
Why have you chosen sales as a career path?
Professional Answers Preview
How to Answer
You can take this opportunity to tell a memorable story. Sales really is story-telling! "Ever since I was young, I knew that I had a natural ability for sales. I worked as an ice-cream re-seller when I was just 12 years old. I had a cooler full of ice that I attached to my bicycle! I would ride to the neighborhood park after school and offer the goodies to the neighborhood kids for $2 a piece. I absolutely loved the feeling of accomplishment at the end of the day when my ice-cream inventory was all sold and I could count all of the money I made. I continue to apply that same excitement when hitting my sales goals as an adult. I just cannot seem to beat how great that feeling is when I complete a project and exceed my targets."
Answer Example
"Ever since I was young, I knew that I had a natural ability for sales. I worked as an ice-cream re-seller when I was just 12 years old. I had a cooler full of ice that I attached to my bicycle! I would ride to the neighborhood park after school and offer the goodies to the neighborhood kids for $2 a piece. I absolutely loved the feeling of accomplishment at the end of the day when my ice-cream inventory was all sold and I could count all of the money I made. I continue to apply that same excitement when hitting my sales goals as an adult. I just cannot seem to beat how great that feeling is when I complete a project and exceed my targets."
More professional answers available after the upgrade
Upgrade
Question 5 of 33
What do you know about the products and or services we offer our customers?
Professional Answers Preview
How to Answer
Prepare for the interview by doing a Google search on the company, going on their website, and reviewing their social media pages (Facebook, Instagram, Twitter, Pinterest, etc.). It is important to get a good grasp on their products and/or services. You should also be familiar with the company’s story, culture and mission statement. You want to show the interviewer that you have a good grasp of their products/services and how their culture ties into what they offer.
More professional answers available after the upgrade
Upgrade
Question 6 of 33
How do you handle stressful situations?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 7 of 33
Have you ever walked up to a stranger and started a conversation, tell me about that experience.
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 8 of 33
What attracts you to this position?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 9 of 33
What do you think are the most important skills in succeeding in sales?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 10 of 33
As a sales professional, what do you see as your primary and secondary roles within a company?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers

Practice More Interviews

Behavioral
We all have some behaviors that are typical of us and which sometimes results ...
Common
There are some questions that employers ask at almost every interview. ...
Communication
Communication skills are essential for any workplace to function efficiently. ...
Leadership
If you are interviewing for any type of leadership role; prepare with our ...
Management
Our management questions are designed for any interview for a position ...
Teamwork
This set of questions aims to ascertain what your idea of teamwork is and ...

Related Career Interviews

Sales
Sales professionals are employed by companies to sell their products or services to customers. They work in all types of industries and with companies of all sizes. As part of their job, sales professionals ...
Cashier
In a shop, a cashier (or checkout operator) is a person who scans the goods through a machine called a cash register that the customer wishes to purchase at the retail store. The items are scanned by a ...
Sales Manager
A Sales Manager will have a leadership role within their organization and lead a sales unit. Their group may be based on product or territory. They will need to bring with them knowledge of the industry ...
Customer Service
Customer Service Manager
Strong customer service is the cornerstone of any business and customer service managers are responsible for developing appropriate service policies and standards for the company they are employed with. ...
Information Clerk
Information clerks work in an office environment where they are responsible for performing routine clerical duties. Their specific tasks depend on the industry they are working in as well as their employer's ...
Insurance Sales Agent
Insurance sales agents help insurance companies generate new business by contacting potential customers and selling one or more types of insurance. Insurance sales agents explain various insurance policies ...
Wholesale and Retail Buyers
Purchasing managers, buyers, and purchasing agents buy a vast array of farm products, durable and nondurable goods, and services for companies and institutions. They attempt to get the best deal for their ...
View More Careers
Question 11 of 33
What do you enjoy most about the selling experience?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 12 of 33
What do you like about being a sales associate?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 13 of 33
Do you work well on a team? How would you define teamwork?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 14 of 33
Are you able to work overtime, weekends, and holidays?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 15 of 33
How would you handle a situation where your co-worker was being rude to customers?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 16 of 33
What do you think are the most important characteristics of a great sales associate?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 17 of 33
Are you familiar with cataloging, inventorying, stocking of merchandise, and other sales-related responsibilities?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 18 of 33
Do you have any experience selling the products we offer?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 19 of 33
Do you have any prior experience in the field of sales and customer service?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 20 of 33
How good are you with targets and deadlines?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 21 of 33
Where do you see yourself in 5 years?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 22 of 33
What does good customer service mean to you?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 23 of 33
You are scheduled to leave at 6 pm and your replacement doesn't show up. What would you do?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 24 of 33
How do you typically like to engage a customer?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 25 of 33
In your current position, how much time would you say you spend directly with prospects and customers throughout the sales day and what specifically do you do with them?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 26 of 33
What are some of the challenges you see that are facing this industry?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 27 of 33
Describe a situation where you negotiated terms with a tough customer.
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 28 of 33
What is your greatest strength?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 29 of 33
What is your greatest weakness? What are you doing to improve it?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 30 of 33
Do you work well on a team? How would you define teamwork?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 31 of 33
Describe a time when a customer wasn't happy. What did you do to fix it?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 32 of 33
How do you adapt in a constantly changing environment?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 33 of 33
Why should we hire you?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers

About Sales Associate

September 21st, 2017

The seller or salesperson, the provider of the goods or services, completes a sale in response to an acquisition or to an appropriation or to a request. Sales Associates specialize in selling to customers. They may be trained for specific products or services. Generally, the position is a commission based salary.

Print all Sales Associate Interview Questions