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Sales Associate Interview Questions

33 Sales Associate Interview Questions
Question 1 of 33
How do you handle stressful situations?
How to Answer
It is important to show the interviewer that you can handle high-stress situations in a healthy way. Explain your process when handling a stressful work-related situation. You can do this by describing a past experience where you successfully handled your stress. You can also include stress-reducing activities you partake in outside of work.
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Question 2 of 33
What do you see as the key skills in closing?
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How to Answer
It is important to stay calm and be patient and to be personable while closing a customer. I like to make them feel like they’re receiving the best customer service while also trying to connect with them on a personal level. Customers should feel comfortable, not like you’re forcing them to buy something they don’t want/need for your own agenda. They should always feel that you have their best interests at heart. I like to ask the right questions to figure out the customer’s wants and needs and to create a sense of urgency. They must know they are receiving a great product for the best price, and that it fits in with their needs.
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Question 3 of 33
Why have you chosen sales as a career path?
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How to Answer
You can take this opportunity to tell a memorable story. Sales really is story-telling! "Ever since I was young, I knew that I had a natural ability for sales. I worked as an ice-cream re-seller when I was just 12 years old. I had a cooler full of ice that I attached to my bicycle! I would ride to the neighborhood park after school and offer the goodies to the neighborhood kids for $2 a piece. I absolutely loved the feeling of accomplishment at the end of the day when my ice-cream inventory was all sold and I could count all of the money I made. I continue to apply that same excitement when hitting my sales goals as an adult. I just cannot seem to beat how great that feeling is when I complete a project and exceed my targets."
Answer Example
"Ever since I was young, I knew that I had a natural ability for sales. I worked as an ice-cream re-seller when I was just 12 years old. I had a cooler full of ice that I attached to my bicycle! I would ride to the neighborhood park after school and offer the goodies to the neighborhood kids for $2 a piece. I absolutely loved the feeling of accomplishment at the end of the day when my ice-cream inventory was all sold and I could count all of the money I made. I continue to apply that same excitement when hitting my sales goals as an adult. I just cannot seem to beat how great that feeling is when I complete a project and exceed my targets."
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Question 4 of 33
Do you enjoy socializing with customers?
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How to Answer
When answering this question you want to tell the interviewer what specifically makes you enjoy socializing with customers. You should discuss what gives you joy when helping a customer and why it is fulfilling to you. Being a naturally social person is a positive attribute to have, so if you are the type of person who loves talking to people and meeting new people, tell the interviewer this. Socializing with customers through sociable conversations is a great way to build relationships and to ensure that they become or continue to be recurring customers.
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Question 5 of 33
What do you know about the products and or services we offer our customers?
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Question 6 of 33
How do you move forward from a string of rejections?
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Question 7 of 33
Have you ever walked up to a stranger and started a conversation, tell me about that experience.
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Question 8 of 33
What do you think are the most important skills in succeeding in sales?
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Question 9 of 33
What attracts you to this position?
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Question 10 of 33
What do you enjoy most about the selling experience?
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Question 11 of 33
As a sales professional, what do you see as your primary and secondary roles within a company?
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Question 12 of 33
What do you like about being a sales associate?
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Question 13 of 33
Why should we hire you?
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Question 14 of 33
Do you have any prior experience in the field of sales and customer service?
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Question 15 of 33
How good are you with targets and deadlines?
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Question 16 of 33
Where do you see yourself in 5 years?
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Question 17 of 33
Are you familiar with cataloging, inventorying, stocking of merchandise, and other sales-related responsibilities?
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Question 18 of 33
Do you have any experience selling the products we offer?
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Question 19 of 33
What do you think are the most important characteristics of a great sales associate?
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Question 20 of 33
Do you work well on a team? How would you define teamwork?
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Question 21 of 33
Are you able to work overtime, weekends, and holidays?
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Question 22 of 33
How would you handle a situation where your co-worker was being rude to customers?
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Question 23 of 33
What does good customer service mean to you?
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Question 24 of 33
You are scheduled to leave at 6 pm and your replacement doesn't show up. What would you do?
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Question 25 of 33
How do you adapt in a constantly changing environment?
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Question 26 of 33
Describe a time when a customer wasn't happy. What did you do to fix it?
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Question 27 of 33
Do you work well on a team? How would you define teamwork?
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Question 28 of 33
What is your greatest weakness? What are you doing to improve it?
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Question 29 of 33
What is your greatest strength?
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Question 30 of 33
Describe a situation where you negotiated terms with a tough customer.
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Question 31 of 33
What are some of the challenges you see that are facing this industry?
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Question 32 of 33
In your current position, how much time would you say you spend directly with prospects and customers throughout the sales day and what specifically do you do with them?
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Question 33 of 33
How do you typically like to engage a customer?
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About Sales Associate

August 18th, 2018

The seller or salesperson, the provider of the goods or services, completes a sale in response to an acquisition or to an appropriation or to a request. Sales Associates specialize in selling to customers. They may be trained for specific products or services. Generally, the position is a commission based salary.

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