35 Nike Interview Questions & Answers
Behavioral
1. Who would you want Nike to endorse?
What You Need to Know
This question is designed to see how well you understand the Nike brand and athlete endorsements. Start by sharing the athlete who you would like to see endorsed by Nike, and as a bonus, share who the athlete is currently supported by. It will show the interviewer that you understand the industry and will surely impress.
Written by Kevin Downey on July 20th, 2022
Answer Example
"I wish Aaron Rodgers was endorsed by Nike instead of Adidas. Aaron Rodgers is my favorite athlete, and I wish he would be endorsed by the great brand that Nike is."
Written by Rachelle Enns
User-Submitted Answer
"Me because I represent the everyday athlete that all of us are. I am passionate about incorporating movement into my everyday life and enjoy shoes that I can walk miles in."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
Good! Your answer shows a lot of confidence and highlights how active you are.
Behavioral
2. If you could have any three guests over for dinner, who would you invite and what would you serve them?
What You Need to Know
Fun questions like this are meant to get you to relax one more time. Take of advantage of this opportunity to make yourself more relatable and memorable. Be sincere and transparent, and have fun with it. Introduce another side of yourself which could advertise that you're a fun person to be around and work with. Yet maintain your professional boundaries and keep your answer work appropriate.
Written by Kevin Downey on July 20th, 2022
Answer Example
"I think I would want to invite Colin Kaepernick, Megan Rapinoe, and Alex Honnold, and see what kind of conversation would unfold. I'd play some nice jazz in the background, Maynard Ferguson plays with Stan Kenton, and I'd serve a British India curry with a nice Montepulciano wine."
Written by Kevin Downey on July 20th, 2022
Behavioral
3. What would you do to impress us in your first 90 days, if we were to hire you?
What You Need to Know
When hired, you've successfully pitched yourself to your interviewer as the best candidate for the job, but you'll need to convince everyone else on your new team of the same thing. To establish the trust of a new team, you'll need to learn how and why they do things the way they do, especially before suggesting any improvements. This is accomplished by working side by side with those who helped build the working environment. Tap into them as a resource by asking questions. Familiarize yourself with the 30/60/90 rule: Month one should focus on familiarizing yourself with your teams, company, products/services, clients, etc. Month two should be spent studying current processes and procedures, and identifying strengths and weaknesses. In the final month, you should be established in your new role and be capable of identifying growth opportunities. Past the 90 day mark is considered an acceptable time to implement innovation.
Written by Kevin Downey on July 20th, 2022
Answer Example
"I'd start building relationships right away, revealing my work style, performing with consistency right off the batt. I'd establish respectful boundaries while building relationships without sacrificing performance. I'd set those expectations with my coworkers, and deliver on them. I'd give my coworkers the information they need to know how to communicate with me and how to work with me. By introducing these aspects to my makeup, I'd eliminate any grey areas and establish clear guidelines for how to work with me. I'd ask tons of questions, especially about all the behind-the-scenes stuff that I can; why they do things the way they do, and all the big picture stuff, including asking how I can make an impact in my new role, by finding out who the most successful individuals are, and what defines their success. I'd define what success looks like.
So, I'd work on learning the ropes, gaining as much of a big-picture-scope as I can, while building relationships. I'd get to know everyone there. I'd work hard side by side with them, and keep my head down. I'd exhibit my positivity, ask for their insights and their tips and tricks to getting the work done as efficiently as I could. I'd actively listen and participate, and keep asking questions to absorb as much as I can. I'd put my all to earn my keep and build the trust of my coworkers to ensure I complimented my new team. Once I feel I've built some strong working relationships, I'd keep trying to identify kaizen opportunities and would innovate from there. I'm there to contribute and make the team stronger as a whole. That's my goal."
Written by Kevin Downey on July 20th, 2022
Behavioral
4. Tell us about a time you had to step out your comfort zone?
What You Need to Know
Your answer should reveal that you have a "can-do" attitude that requires stepping outside one's comfort zone. This exhibits versatility and resilience, a conviction to learn, grow, and develop your career. Share an example of when you went the extra mile, what you learned from it, and how you applied those lessons to your career.
Written by Kevin Downey on July 20th, 2022
Answer Example
"I was working in a building where there was an emergency with the fire alarm and sprinkler system being triggered. Our computer equipment was destroyed, and everyone went into a panic trying to get out of the building. I took command, getting our department to calm down, and restored order. We exited the building, everyone went home, and I was able to restore my work from the cloud, and instructed the rest of our team on how to do the same. Simply by keeping a level head, we were able to continue our work remotely, and continue putting one foot before the other."
Written by Kevin Downey on July 20th, 2022
Behavioral
5. What is your favorite sport?
What You Need to Know
This question is another personality assessment. It will inform them if you prefer solitary activities, like cycling or bouldering, or if you prefer team sports. There is no right or wrong answer. Be honest and elaborate on why this is your favorite sporting activity. This will also help them determine where you'd best be placed in their company.
Written by Kevin Downey on July 20th, 2022
Answer Example
"Well, my favorite sport is tennis. There's a lot of mental focus that goes into it. You also don't have the luxury of finding your surroundings distracting. You have to take it all in, which requires a lot of attention to detail, focus, and multitasking. Second to that, I'd say I enjoy team sailing for the same reasons. I enjoy working as a team, and ejoy it for all the same reasons as tennis. But, I'm sure you don't hear people comparing tennis to sailing that often. Ha ha!"
Written by Kevin Downey on July 20th, 2022
Behavioral
6. What interests you in joining the footwear industry?
What You Need to Know
They're testing to see if your personality fits the role. Make sure you perform your homework on the company and on yourself to see how well the two align. That is the interviewer's goal, after all. Is to find the candidate who is most aligned and would compliment their brand, their team, their environment, and the values and mission. So save them the trouble and do their homework for them.
Written by Kevin Downey on July 20th, 2022
Answer Example
"I've always been a sports footwear fanatic. I am all about style and sports. There are a lot of sports fashion trends out there for every interest. I don't watch much television, but there's this show called the world according to Jeff Goldblum. Have you seen it? The first episode is all about shoes. He gets it. But I'm not interested in working with any shoe brand. Nike has undoubtably the best branding model of all time. Best shoes, best branding, and I like to think I'm the best at what I do, so I want to work for the best, with the best."
Written by Kevin Downey on July 20th, 2022
Behavioral
7. What do you like to do in your spare time?
What You Need to Know
If you can align your interests with the elements of what this opportunity offers, all the better. Offer a hobby or two or physical activities that they'll likely find as relatable, like physical fitness, sports, working outside and on hands-on projects. If you can tie your spare time and hobbies into your product use or product knowledge, all the better. Try to take every opportunity to subtly pitch yourself as the ideal candidate for them.
Written by Kevin Downey on July 20th, 2022
Answer Example
"Even though I have a car, I prefer not to use it. I feel like people lean too heavily on their cars to go anywhere. But you don't enjoy your surroundings in a car, and you're not getting any exercise either. So I prefer to go for walks, runs, bike rides to get around, especially to places where a car can't take you. So you'll find me on a bike ride or on a hike in the woods. I'm a big hiker, trail runner, and mountain biker. Often I'll bring a good book with me and find a tree to lean against, or a cliff to perch on with a great view. Get me away from the car or the tv, and I'm happy."
Written by Kevin Downey on July 20th, 2022
Behavioral
8. Who is your favorite Nike endorsed athlete?
What You Need to Know
Nike endorses a lot of athletes. The goal of this question is to test your education on their company, advertising campaigns, and past endorsements. Share the breadth of your knowledge, as it relevantly pertains to the question. Completing a simple Google search for Nike Endorsed Athletes will provide you with an up-to-date list of who Nike is currently sponsoring. Just pick your favorite athlete, and share why you like that athlete so much, and why they'd be a great representative for a great brand.
Written by Kevin Downey on July 20th, 2022
Answer Example
"Lebron James is my favorite Nike athlete. I am amazed at his basketball skills, and he also has a pretty exciting life that I like to keep up to date on. Who has been your favorite Nike endorsed athlete so far?"
Written by Rachelle Enns
User-Submitted Answer
"Maria Sharapova due to her work ethic and drive to succeed."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
She is inspiring, indeed :)
Behavioral
9. What would your previous employer say about you?
What You Need to Know
This question often comes up to gauge your stress levels through your reaction. It is likely, though, that there is no reason for concern when this question comes up. In most states, it is illegal for a prospective employer to ask your current or past employer anything other than, would you hire them again? Additionally, a recruiter will probably go through the motions of calling previous employers, references, and performing background checks once they've decided who they are interviewing for their second or third round. Keep your composure, exuding confidence and a friendly demeanor as you take advantage of this opportunity to advertise your merits. Think about the positive things your past employers have said about you. Make your answer unique and memorable.
Written by Kevin Downey on July 20th, 2022
Answer Example
"My most recent employer has told me that I am a hard worker, and he has told me that he likes how I am always happy to be at work! I like to be a positive light in the office and will do that here at Nike as well."
Written by Rachelle Enns
Behavioral
10. What makes you most excited about joining the team at Nike?
What You Need to Know
The interviewer wants to know what is it that gets you excited about Nike. The best way to exhibit your enthusiasm is by putting action behind your words. It not only helps that you are loyal to their brand, but that you have a deeper understanding of what their company and work culture is all about. By familiarizing yourself with their approach towards collaboration, inclusion, diversity, and innovation, you'll better articulate what it is that excites you about working for them over another potential employer. Share how your vision for the next stage of your career aligns with working with them while exhibiting your enthusiasm for the Nike brand.
Written by Kevin Downey on July 20th, 2022
Answer Example
"I love what the Nike brand stands for; bringing inspiration and innovation to every athlete in the world. But you don't stop there - you focus on the fact that anyone can be an athlete, no matter the ability or body shape. I am excited to work with such a thoughtful organization."
Written by Rachelle Enns
User-Submitted Answer
"I've always loved sports and staying active so blending what I enjoy in my free time with what I do for work sounds like a great idea."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
This blend of passions sounds like a great idea, indeed! To offer up more detail to the interviewer, what do you love doing to stay active/what are your favorite sports?
Behavioral
11. Name three positive traits you already have.
What You Need to Know
The interviewer wants to learn more about who you are as a person. Think about the things that people have repeatedly commended you on, special talents you pride yourself on, and ultimately, the transferable hard or soft skills that are unique to you. Often, having a grounded approach, or some basic leadership skills, can not only improve your professional life, but can also lend a lot to your personal life as well. Share that as well. It will communicate that these merits are intrinsic to your character, and will be consistent in your work performance as well. For example, learning the skills of non-defensive communication can lend quite a lot to your personal relationships as well.
Written by Kevin Downey on July 20th, 2022
Answer Example
"My top three traits include my willingness to help, my ability to retain information, and my firm moral compass. I look forward to bringing these traits to work for you at Nike."
Written by Rachelle Enns
User-Submitted Answer
"I have a "can-do" attitude and bring creative solutions to business problems.
My goal is also to build the skills of those around me, to create a strong team, so I enjoy imparting knowledge.
I also like to listen to grasp the full scope of a problem before I interject a solution. I've found that being a listener opens more doors to better outcomes."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
Very well crafted response! Your positive traits are clear, and you do a fabulous job discussing how these traits will benefit Nike once they hire you.
Behavioral
12. Tell me about a problem you've had with a previous supervisor.
What You Need to Know
Your interviewer is curious whether you work well with your team leaders and are looking for assurances you don't have issues with positions of authority. Additionally, your interpretation of a 'problem' with your supervisor will be informative. One candidate might offer a problem with their supervisor as a personal conflict, whereas another might interpret the question as a problem they worked on with their supervisor. Try to keep your reply as positive and constructive as possible. They're likely not interested in hiring a candidate who complains about a boss in an unconstructive manner.
Written by Kevin Downey on July 20th, 2022
Answer Example
"I had a supervisor in my past role who was great at leading meetings and meeting with us one-on-one on a weekly basis. I really wish he would have come out of his office more often to walk around our cubicle area. I think he would have built more meaningful relationships by doing this, and it would have made him feel more approachable. He is a good leader, and I think he could have been a great leader by allowing himself to be more relationship oriented."
Written by Rachelle Enns
User-Submitted Answer
"I always strive to move work forward in the most efficient manner, but sometimes this causes friction with the current state and those deeply entrenched in the current state.
Providing a path forward that is clearly marked with success milestones helps alleviate this friction."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
You offer a good intro; however, 'Tell me about a time' style questions are behavioral-based and do require the offering of a specific example. I recommend utilizing the STAR framework to keep your answer full, informative, and on track (Situation, Task, Action, Result).
Behavioral
13. How would you describe your work style?
What You Need to Know
This question is an opportunity to volunteer a little about yourself with your interviewer. Begin by telling the interviewer a couple of the tools and systems you've developed for yourself, which make you efficient at your job. Give them some insights into your attitude and professional philosophy. You might be a planner, organizer, innovator, cheerleader, mentor, or influencer. Next, share how you utilize your strengths to set shore up for success in the workplace. If you have taken a work style assessment, this is an excellent opportunity to share your results and how this relays into your work style.
Written by Kevin Downey on July 20th, 2022
Answer Example
"I am analytical and enjoy organization, so my work style plays off these traits nicely. I like to analyze everything that I need to do each day and then create a plan of attack. I work through my plan meticulously adjusting as necessary as changes come up through my day."
Written by Rachelle Enns
User-Submitted Answer
"I am an independent worker who engages stakeholders were necessary to develop complete solutions. I also tend to be minimalist."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
Great start! When it comes to being a minimalist, can you expand on what this may mean in a workplace setting?
Behavioral
14. What steps do you take to improve and value of yourself?
What You Need to Know
Nike is reliant on their formula for inclusion, diversity, and team collaboration to foster an environment of team collaboration. Their mission is to empower their employees to realize their full potential by sharing a singular goal: to make all athletes better. As their founder said, 'If you have a body, you're an athlete.' The interviewer wants to find a candidate who is making that happen for themselves as well. This reflects one side of like-mindedness in mission and goals.
Written by Kevin Downey on July 20th, 2022
Answer Example
"I am an avid reader and will find myself reading a new book every week, if possible. It's important to me that I fee my mind and teach myself new facts, and skills."
Written by Rachelle Enns
User-Submitted Answer
"I participate on the Board for the __________ to stay current on developments in the business analysis community along with participating in online courses and reading subject-specific books."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
It seems you are very involved in your business analysis community, which the interviewer should appreciate hearing. When it comes to your online courses and books, I recommend adding a splash of detail with book titles or coursework topics.
Behavioral
15. How would you build your supervisor's confidence in you?
What You Need to Know
This question is another evaluation of your work style. It serves as another opportunity to display your confidence in your abilities and pitch yourself as easy to work with. Start off by sharing your approach to active listening, communication, your attitude and outlook, and your approach to your project management and time management skills. Exhibit a high EQ, flexibility, and your interpersonal skills, especially regarding your values towards teamwork and collaboration. Frame yourself as a can-do clutch player.
Written by Kevin Downey on July 20th, 2022
Answer Example
"If hired at Nike, I will ensure that my direct supervisor can immediately see my dedication to the role. I will show up early for each shift, and be an active participant in my training."
Written by Rachelle Enns
User-Submitted Answer
"My knowledge and experience will be an asset to the company as I can creatively meet business needs with solutions that don't come "out of the box.""
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
Nice! Offering up unique ideas is a terrific way to build confidence with your supervisor quickly.
Career Goals
16. Where do you see yourself in 5 years?
What You Need to Know
This question will offer insights into the level of your ambition. It'll reveal how familiar you are with Nike. It will also reveal how familiar you are with the company and the position and how your future aligns with them. Prior to the interview, perform deep research into the company. Come up with several directions you'd like to take your career should they grant you the opportunity. This way, you'll be well prepped should this question present itself.
Written by Kevin Downey on July 20th, 2022
Answer Example
"Hopefully learning new aspects of my industry by partnering with a company that values me as much as I value them. I'm looking for a company that fosters innovation and developing every member of their team who exhibits ambition and determination towards growth. I'm interested in working for a company that has plenty of room for growth within. I've brought my five-year career plan. I'm gonna grab that so I can list off the goal and accomplishments I've set out for myself, and show you the timeframes I've accomplished each goal in. This was I can demonstrate to you what I accomplished and how I did so."
Written by Kevin Downey on July 20th, 2022
Career Goals
17. Where do you see yourself in this company, in the next 12 months?
What You Need to Know
Twelve months is not a significant duration of time. The best approach to answering this question is by sharing how you'll likely be continually striving to be a supportive force for the team you were hired into, but with increased responsibilities.
Written by Kevin Downey on July 20th, 2022
Answer Example
"One year from now I would like to see myself as a top sales representative for Nike in my region. It's important to me that I am a winner - I'm competitive!"
Written by Rachelle Enns
User-Submitted Answer
"In 12 months, I see myself as contributing great business products to stakeholders within the company that they can use to bring insights and direction to their work."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
Your goals are very clear! If you have details on the business products you could/may be focusing on, this could be an excellent opportunity to show the hiring authority that you have a solid understanding of what your deliverables will be in this role.
Communication
18. If you had a conflict with one of your co-workers, how would you go about solving it?
What You Need to Know
This question is layered. Not only is the interviewer trying to get an idea of who you are, but also a sense of your communication skills and your team mentality. Display yourself as someone who sees the big picture and fosters an amenable collaborative environment, accepting everyone on your team universally, regardless of whether you'd be friends outside of work.
The last thing you want to do is inadvertently suggest you were the reason you didn't get along. Objectify the situation, assigning no blame, exhibiting a high EQ, how you managed the situation, ultimately through enhanced communication skills, ultimately leading to a successful resolution. Focus on the positives, and how the overall outcome benefitted the team.
Written by Kevin Downey on July 20th, 2022
Answer Example
"Well, I'd first try to better understand what triggered the source of the conflict. I am averse to conflict, and frequently confused by it when it occurs. I normally find that the conflict itself typically has nothing to do with the context it's presented with. Especially when the reaction is disproportionate to the action that elicited it. So, I start by actively listening to what the other person has to say. I never draw conclusions and just continue asking questions. Stuff like, 'So what you're saying is that you are upset because of XYZ? And what about that upset you? So you're saying you interpreted that statement as?' and I'd just keep getting to the bottom of it. Normally, some other underlying frustration was fueling that reaction. I want everyone to enjoy coming into work, and to feel invigoration by our interactions and collaboration. So any time I feel that is off balance, I do everything I can to restore that balance. The best way to do that is to give them a chance to feel heard, empathized with and validated, and clear the fog or muddy waters from there."
Written by Kevin Downey on July 20th, 2022
Communication
19. Tell me about a time when you have helped resolve a dispute between others.
What You Need to Know
Being a team player is critical at Nike, and the interviewer wants to hear that you are ready to take on professional challenges with ease, ensuring that the team stays unified. The key to answering this question is to talk about each person only in favorable terms; be careful not to make fun of any person or play down the frustration they may have felt during the dispute. To do this, mention that both people had good intentions, and they were just not meeting each other's expectations or seeing eye-to-eye.
Next, share how you helped resolve the dispute. Maybe you talked with each person one-on-one to get both sides of the story first. Perhaps you mediated a conversation between the two of them. Whatever the scenario, you want to highlight your communication skills, highlighting non-defensive techniques, objectivity, and emotional maturity. Finally, be sure to tell the interviewer how well the conflict resolution turned out thanks to your efforts.
Written by Kevin Downey on July 20th, 2022
Answer Example
"A couple of people in my office recently had trouble seeing eye-to-eye when it came to their scheduling. The situation was entirely one of miscommunication, and I was able to sit them down together and work out the confusion quite quickly. I can look at a situation from all sides and have no problem helping my co-workers to see eye-to-eye."
Written by Rachelle Enns
User-Submitted Answer
"I was working with another SalesRep who was having a difficult time communicating with a peer, and the emails were starting to escalate in intensity. I advised my colleague to "fall on his sword," so to speak. I explained that it didn't matter "who was right," the issue was about communicating the necessary information. He tried my advice and found it resolved the extraneous issue and helped propel a satisfactory conclusion."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
You offered some excellent advice to your colleague! Your answer and approach shows a maturity that any interviewer should appreciate.
Communication
20. Tell me about a time you had to give difficult feedback to a member of your team who was more senior to you.
What You Need to Know
This assesses how well you work with those in positions of authority, how skilled a communicator you are, as well as your emotional intelligence. Showcase your desire to support every member of your team, including your leaders, with the goal of working together for the greater benefit. This can be considered managing up, so you want to make sure your motives are clear, while effectively balancing your respect for the chain of command. Regardless of your relationship with your superiors, there may be occasions where you won't see eye to eye. This is a test of your leadership skills. It exhibits a willingness to step outside of your comfort zone for the benefit of the team. Respond respectfully. Objectify the situation, not the individual you respectfully disagreed with. Avoid examples which resulted in tension or increased conflict.
Written by Kevin Downey on July 20th, 2022
Answer Example
"I worked with a supervisor who was known to make preliminary assumptions and run with them, even though their information gathering was incomplete. Frequently, they would realize their mistakes later on, but would never apologize. We all theorized they were embarrassed and instead tried to hold on to their position of authority by being 'tough'. But it was a growth opportunity that everyone was aware of, and that their approach wasn't helping their situation. So, when I was proofing someone else's work where they cross-referenced this supervisor's findings, I spotted a discrepancy from the original source material. So I walked up to this supervisor and told them as I was going about Chris' work, I discovered this discrepancy. They immediately stood up and started marching over to Chris' desk before I could get another word in. Half way through giving them somewhat public feedback in front of the team, I was able to interrupt and get them to listen, and explained the mistake was their own. They did a double take and turned beet red. Everyone was watching. In this instance, they publically apologized to Chris, who shrugged and said they were used to it. Then everyone chimed in, saying that everyone had acclimated to this ineffective approach, and no longer took it seriously. Another supervisor then pulled them aside, and we didn't run into this problem ever again. It's unfortunate that they embarrassed themself in this way. My goal was to discreetly bring this discrepancy to their attention, and to explain that I wanted to avoid this very situation from happening again. But they undermined my effort. In fact, this probably had more of an impact."
Written by Kevin Downey on July 20th, 2022
Customer Service
21. Tell us a time you went the extra mile for a customer.
What You Need to Know
The most crucial part of any customer experience is the grand finale. How the customer leaves at the end of any interaction is what will stay with them. That exit point is the make it or break it moment for their brand loyalty. How well you fit into the culture of their brand, and how effectively you present that grand finale experience, is what you want to communicate. Detail a complicated situation where you found an opportunity to gratify a customer's needs. Describe the logic behind your course of action, what separated this example from your daily routine, and how you exceeded their expectations. Focus on the impact of your decision making and how it translates to their core values.
Written by Kevin Downey on July 20th, 2022
Answer Example
"I was working at our lead office when I got a call from a retailer. They explained that they had a customer at their location who had MS, who heavily relied on these shoes for support. They said nothing works for them that doesn't put more strain on them. Well, these shoes weren't in stock, and when they offered to order them to the store, they explained it would be too late, and this was the only chance they'd physically be able to come into the store. So I asked them where they lived, and it happened to be on my way home from work. So I told them not to worry, that if they wanted, I could swing by their residence with three pairs and they could try them on and pick the best fit. If this would work, they could just charge them and I'd deliver them. This worked, and when I showed up, they were beside themselves with gratitude."
Written by Kevin Downey on July 20th, 2022
Customer Service
22. Tell me about a time when you received bad customer service?
What You Need to Know
By hearing your example of a bad customer service experience, they are curious about how you'll present it situationally, as well as philosophically. Presenting with empathy and an understanding of what good customer service looks like is quite different from displaying yourself as a victim of a bad experience, and with an elitist attitude. Not only are they interested in what your answer will say about the customer service they can expect from you, but it may also inform them of your attitude towards daily life, i.e., are you a glass half empty or half full kind of person?
Written by Kevin Downey on July 20th, 2022
Answer Example
"Poor customer service is all too common these days, unfortunately. I was recently at a restaurant where the server was incredibly grouchy. She was impatient and you could tall that she didn't want to be there. When you work in customer-driven environments its incredibly important to put those feelings behind you and deal with whatever comes your way, with a smile."
Written by Rachelle Enns
User-Submitted Answer
"I didn't get answers to my questions regarding a vehicle that I was interested in purchasing, which made me feel as though my business wasn't valued.
If I instead received a prompt reply addressing my questions and concerns instead of evading them, I may have purchased from that company."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
Lack of communication is a major downfall for many service-based organizations. Now that you've given your example, be sure to provide a statement regarding the ways you will ensure all of your touchpoints at Nike will be top-notch.
Diversity
23. What experiences do you have with other cultures? In other words, how have you prepared yourself to work in this global environment?
What You Need to Know
When discussing under-represented communities, diversity, and inclusion, demonstrate professional acceptance and empathy. On a human level, we're all driven by the same basic needs and united through human experience. Focus on the unifiers of diversity, on a general acceptance, and the sensitivities of those from underrepresented communities. Underscore that true innovation comes from a diverse work environment. Communicate clearly and decisively. The last thing you want to do is come across as uncomfortable or out of your element when answering this question. Every culture is unique, and the interviewer wants to ensure you understand the culture of the Nike environment. Share your philosophy, life approach, and professional experiences with other cultures and the human experience.
Written by Kevin Downey on July 20th, 2022
Answer Example
"I have worked with many individuals from all different cultures. I am thankful to have experienced a great amount of exposure to diversity in my life. I traveled around Europe for a while after graduating University which also gave me the opportunity to learn about various cultures."
Written by Rachelle Enns
User-Submitted Answer
"I contribute to a global company generating worldwide KPIs.
This requires working across the geographies to gather feedback and reconcile reporting across varying systems.
I have taken courses in both German and French and speak conversational Czech.
My travels include western and Central Europe, China, and Canada."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
Fabulous answer! You clearly have the global exposure required to work with a worldwide brand. Great achievements with your linguistics.
Experience
24. Tell me about a past experience you have that will make you excel the most at this position.
What You Need to Know
Think about all the experiences you have had which have helped prepare you for this job. Think about the group projects or individual accomplishments that exceeded your expectations. Most importantly, share what you learned from this success, and how you applied those lessons for repeatable success, strengthening your performance track record.
Written by Kevin Downey on July 20th, 2022
Answer Example
"One of my biggest fears of moving into a leadership position has been having to implement disciplinary action. I shared this with one of my past managers who graciously allowed me to sit in on some of these conversations to help me understand how to approach these situations, so they are never uncomfortable. I learned that I need to address things as soon as they happen making sure I have all the facts first. My manager also shared that her secret was having a great relationship with each of her employees She said it allowed her to talk about the tough stuff with them more easily. This advice has helped me feel comfortable with taking on a management position."
Written by Rachelle Enns
User-Submitted Answer
"I have developed dynamic dashboards for global revenue KPIs that provide stakeholders with real-time data in an easily consumable format.
Working in a dynamic environment with constantly evolving tools and data needs gives me the agility to pick up new business needs and provide a value-add business product."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
You offer up an excellent initial statement and a final statement. In the middle, I recommend inserting the 'Tell me about...' portion of the response by giving a story. You can frame this story/example by using the STAR method (Situation, Task, Action, Result).
Experience
25. Name a Nike marketing campaign that speaks to you?
What You Need to Know
This goes deeper than your product and brand awareness. It explores your brand loyalty. Most companies expect the representatives of their brand to embrace it in everyway, including in their consciousness. If one already sticks in your mind and resonates with you, share it with enthusiasm, showing that you are a fan. If nothing comes to mind, do your homework until you find something that does in order to effectively answer this question successfully.
Written by Kevin Downey on July 20th, 2022
Answer Example
"My favorite Nike ad campaign was a while ago, but I love it and I've saved the ad in a YouTube playlist. Nike's Spike Jones ad featuring that song by Karen O. The idea of dreaming, and going for a run in your Nike's in a dreamscape. The idea that you are using the product even in your dreams is amazing. And everyone involved did such a great job. It takes branding to a new level of art."
Written by Kevin Downey on July 20th, 2022
Experience
26. How well are you able to multitask while addressing multiple customer concerns?
What You Need to Know
This is an evaluation of your multitasking skills and assesses your ability to distinguish between urgent and nonessential tasks, while managing your stress and being able to track your progress while delivering top-notch customer service. This will also offer insights as to how effective your system is. They want to know if you have trouble maintaining your focus when distracted from your work, and what kind of stress that triggers for you.Take pride in the systems you've developed for yourself, in your communication skills, and how you consistently deliver above and beyond customer service, regardless of the circumstances. Explain how you re-prioritize your workload as needed. Describe how mindful you are of urgency as you prioritize items in your workload.
Written by Kevin Downey on July 20th, 2022
Answer Example
"I have no trouble with this side of the job. Just making a small notation, out of habit, as to where I left off takes zero time at all. Our brand is dedicated to our brand loyalists, and we have to embody that dedication. So, I am consistently friendly, warm, and helpful. I've seen coworkers get upset and roll their eyes and turn all snotty when interrupted by a customer. But that attitude isn't making their job any better. It's making it worse. Never let your stress or negativity get a foothold. Besides, it's your job, and one should be grateful to have a job they enjoy. If there is no joy in one's job, whose fault is that? That's when a change is required, and more often than not, an attitude adjustment is all that's required."
Written by Kevin Downey on July 20th, 2022
Experience
27. Tell me about a suggestion or successful contribution you have made in your past job or in college.
What You Need to Know
This is another opportunity to advertise your merits and share your accomplishments. Share anything you implemented or a substantial contribution that reflects you genuinely care about furthering the success of the team. Break down your approach, how you contributed and how positively your idea was received, and how your leadership responded. Be sure to mention the positive outcome after your plan was implemented or your contribution was made!
Written by Kevin Downey on July 20th, 2022
Answer Example
"Our store was experiencing significant issues with theft. I created a proposal to head office that included a paid security officer at the door during peak business times. I researched the cost and compared it to the cost of what we were losing. It was less than 25%, so I figured it was certainly worth the investment. They agreed!"
Written by Rachelle Enns
User-Submitted Answer
"My background and experience are primarily in analytics involving creative problem-solving techniques invoking my knowledge of an array of standard analytical tools.
I dynamically learn tools as-needed to meet the needs of new problems at hand.
A specific example is where I needed to build a data model to represent a physical system. In this task, I needed to integrate multiple systems to develop a dynamic dashboard."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
You do a nice job qualifying yourself in this answer. When you discuss your example, be sure also to include information on the result/achievement. For instance, how did this contribution benefit your employer?
Experience
28. What do you know about how Nike came into being?
What You Need to Know
This question evaluates your work ethic. Most recruiters recognize that evaluating your work style and ethic only after being hired is often too late. But gauging your level of preparedness for your interview gives them the insights they need. By displaying how above and beyond you've gone to prepare for your interview will clue them in your work ethic. Showcasing your enthusiasm for this opportunity will give them insights into the attitude you'll bring with you to the job. Showing up under prepared, and winging your interview will inform them you'll likely put in the bare minimum on the job, and are only interest in the money and benefits they'd have to offer.
Written by Kevin Downey on July 20th, 2022
Answer Example
"Nike actually started as Blue Ribbon Sports back in 1964 by William Bowerman and Phillip Knight. Bill was a track and field coach at the University of Oregon, and Phil was a student. That then gave rise to American sportswear company where in 1972 they launched their first Nike shoe. In 1978 they renamed the company to Nike. Their logo was originally a curved check mark, which they called "The Swoosh". Nike is one of the best models of branding of all time."
Written by Kevin Downey on July 20th, 2022
Experience
29. What competitors of Nike do you see posing the largest threats and why?
What You Need to Know
Tell the interviewer that you understand Nike's most significant competitors are Adidas, Reebok, and Under Armour. Next, share your understanding of branding, and how Nike not only has the best shoe branding model, but one of the greatest branding models of any industry of all time. Nike's swoosh symbol and 'Just Do It', stands out as a role model for branding everywhere. Display your knowledge of this and exhibit your support for the Nike brand and how Nike will continue to dominate their competitors. Avoid speaking negatively about their friendly competition. Instead, focus on how great Nike is!
Written by Kevin Downey on July 20th, 2022
Answer Example
"If there is any threat right now, I believe it is with Under Armour. Under Armour has found a knack for providing waterproof/windproof attire that is trendy and fashionable. Customers seem to like it. I think it is something Nike is likely cognizant of."
Written by Rachelle Enns
User-Submitted Answer
"Adidas, Reebok, and Under Armour pose a threat due to their market share in the athletic apparel industry."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
This answer is a good start! When it comes to the threat of these brands, do you have any brief teasers you could provide in the interviewer when it comes to potential remedies?
Experience
30. What markets do you see Nike having the most growth in the next few years?
What You Need to Know
The interviewer is testing your industry knowledge, hoping to hear that you are in tune with current market trends and Nike's niche in the market. Doing your homework before the interview should not only include performing research on all things Nike but also their competitors, the industry and market trends, and most important, research on yourself and how your finding correlate with the role and the expectations of the job.
Written by Kevin Downey on July 20th, 2022
Answer Example
"Kate Middleton has been seen lately wearing trendy sports vests. I think Nike could capitalize on this and see growth in this area in the coming months."
Written by Rachelle Enns
User-Submitted Answer
"Emerging markets such as India, China, and Brazil have the potential for strong growth, and demand can be stimulated with interesting and innovative products."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
Nice suggestion! If you have any data, be sure to offer some of that information to further support your response.
Leadership
31. What are your most definable leadership characteristics?
What You Need to Know
This question is your opportunity to shine! Your answer will enlighten them to your level of experience and how developed your leadership skills are. It will also help them ascertain how familiar you are with navigating the five main leadership types; authoritarian, participative, delegative, transactional, and transformational, as well as your approach towards and identification of each type. Think about what makes you a great leader, and share with confidence and enthusiasm. If you have little experience, share the experience you do have while exhibiting an ambition to grow.
Written by Kevin Downey on July 20th, 2022
Answer Example
"I possess great leadership qualities that include diligence, tenacity, and open communication. I look forward to taking these skills to work for Nike!"
Written by Rachelle Enns
User-Submitted Answer
"Developing others is something that I strongly believe in, which is one reason that I participate as a board member in the __________.
In this position, I help bring professional development opportunities to the local Business Analyst community."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
Awesome! Developing others is a fantastic leadership characteristic. You seem to be a kind professional who genuinely enjoys investing in others.
Product Knowledge
32. What is your favorite Nike shoe?
What You Need to Know
There are so many to choose from! Visit Nike's website before your interview to freshen up on the latest styles and trends. Perhaps you have a shoe at home that you love; this will work great too! Share what shoe you like most, and explain why you want the shoe so much. Nike has named all of their shoes, so be sure to come ready with the specific name of the shoe, while highlighting the features that stand out.
Written by Kevin Downey on July 20th, 2022
Answer Example
"I like my Nike Metcon 2 iD Training Shoes for hard gym workouts. I like that they keep my feet comfortable when I'm doing box jumps and completing circuit training."
Written by Rachelle Enns
User-Submitted Answer
"I really like the unique look of the Nike Air VaporMax Flyknit 3 Sneaker; it almost reminds me of a Gecko."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
Cool! It's apparent that you know your Nike product :)
Product Knowledge
33. What is your favorite shoe that is not a Nike brand?
What You Need to Know
The interviewer understands that Nike isn't the only shoe brand on the market today, and they want to hear that you know what makes a shoe great! Choose a shoe that is not a direct competitor with Nike. Selecting a good dress shoe is a stellar option, as long as you can sell it to them. You want to align what you like about this non-competing shoe to your Nikes.
Written by Kevin Downey on July 20th, 2022
Answer Example
"I like my Steve Madden dress shoes. They look great with a suit, and they are comfortable on my feet all day at the office."
Written by Rachelle Enns
User-Submitted Answer
"I love Hoka One One shoes because of their exceptional cushioning.
I am on my feet a lot and always walking, and I think that Hoka does a good job in functionality."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
Your answer is thoughtful, tells the interviewer about yourself, and offers up some excellent consumer insight at the same time. Nice work!
Product Knowledge
34. What new Nike products are you most excited about?
What You Need to Know
Visit the Nike website before your interview to freshen up your knowledge on the latest styles and trends of their many products to choose from; shoes, athletic wear, and more. Share what excites you as if you are a representative of the brand.
Written by Kevin Downey on July 20th, 2022
Answer Example
"I love the vintage throwback to some of the products you have recently released. Also, the collaboration between Nike and pro skateboarder, Nyjah Huston, is amazing."
Written by Rachelle Enns
User-Submitted Answer
"I am excited about the Air Max series, as I love comfortable shoes and walk everywhere that I can.
I like the look of the Nike Air VaporMax Flyknit 3 Sneaker as well.
The combination of functionality, design, style, and comfort really appeals to me."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
Great! The details you offer are good, you bring enthusiasm for Nike's product, and highlight the fact that you are in-the-know with Nike products.
Teamwork
35. How would you gain your team's trust?
What You Need to Know
Tell the interviewer that trust is obtained through personal accountability, interaction, respect, bolstering trust, reliability and loyalty, carrying through on your word, and being respectful of your peers. Mention that you plan to do all of these things on an ongoing basis to ensure your team always trusts you.
Written by Kevin Downey on July 20th, 2022
Answer Example
"I will gain the trust of my team by always meeting my deadlines. I am sure to hold myself accountable for any mistakes that I make. Also, I do not support gossip because it opens doors for mistrust."
Written by Rachelle Enns
User-Submitted Answer
"Trust is earned through accountability and respecting the professional domain of your peers."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
Yes, indeed! These are perfect ways to gain trust with your team. Be sure to express that you will bring this approach with you to Nike.