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Top 25 Cashier Interview Questions

Question 1 of 26
Are you okay following our company guidelines and rules even though they may differ from your past employment?
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Question 2 of 26
Have you ever been tardy for work before?
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How to Answer
You are a reliable person who arrives to work a few minutes early for each shift! Begin by telling the interviewer that you always leave your home a few minutes early to ensure you arrive to work on time for each shift. Mention that when the weather is poor, you plan ahead by leaving extra time to get to work, and you have backup plans in place for childcare in case your current plans fall through. If you have ever been tardy, be sure to mention why you were tardy and how you called into work to notify them that you would be late. You might state, "I was stuck on the interstate due to an accident one-time last year. I was sitting in stand still traffic for 25 minutes. I called my manager right away to let her know I was in stand still traffic, and I notified her that I would be in as soon as possible. I am typically always on time, so she had no concerns with it since it was outside of my control."
Answer Example
"I was stuck on the interstate due to an accident one-time last year. I was sitting in stand still traffic for 25 minutes. I called my manager right away to let her know I was in stand still traffic, and I notified her that I would be in as soon as possible. I am typically always on time, so she had no concerns with it since it was outside of my control."
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Question 3 of 26
Have you ever complained to coworkers about management in the past? If so, what did they do wrong?
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How to Answer
Interviewers are looking for team players who support their management team by offering positive and constructive feedback where it is due. Begin by telling the interviewer that you like to talk positively about your leadership team with your co-workers recognizing what your managers are great at. Next, mention that you do not complain about your managers, and you might offer constructive feedback if it is necessary. Feel free to provide an example of a time you have done so! For example, you might state that you had a manager who intimidated some of the newer employees because they only talked with the new employees when they had done something wrong. You might share how you pulled your manager aside and explained your perspective offering your friendly feedback. Be sure to mention the success you had with the conversation, and share how appreciative the manager was to receive your feedback.
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Question 4 of 26
Has a large amount of money ever come up missing at your past employment?
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How to Answer
Be candid with the interviewer sharing if your drawer was ever previously off by a large dollar amount. We all make mistakes and this can happen from time-to-time. The key is to share if the money was found and how you learned from your mistake. Simply tell the interviewer who reconciled your drawer for you to find the mistake, and mention that you recognized the importance of the mistake ensuring that it never happened again.
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Question 5 of 26
If a coworker calls in sick, and you realize you will have long lines all afternoon, how would you handle this?
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How to Answer
The interviewer needs to hear that you are a team player and do not allow situations like this to get the best of you. Tell the interviewer that you recognize your co-workers may get sick from time-to-time, and it is your responsibility as a member of the team to step up during those times to help you. Share that you would simply keep a positive attitude and cheerful customer service attitude serving each customer as quickly as you can. Be sure to mention that if there is another cashier who might be able to come in that day to help you, you may consider reaching out to them to ask if they would be willing to come in for a few hours as well.
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Question 6 of 26
How comfortable are you checking IDs for a purchase of alcohol even if the customer looks to be in his mid 30s?
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Question 7 of 26
If you receive a 100 dollar bill for a 23.51 order, explain to me how you would add up the change and hand it to the customer?
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Question 8 of 26
How well did you get along with management at your past employment?
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Question 9 of 26
How dependent of a person are you?
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Question 10 of 26
Our store is non-stop ringing customers out, can you keep up in a fast paced environment for 4 hours without a break?
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Question 11 of 26
What past experiences do you have that demonstrate your ability to work as a cashier?
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Question 12 of 26
Are you okay working a 40 hour week?
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Question 13 of 26
Here is a scenario question, If a customer asks for a discount on a gallon of milk, what do you tell them?
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Question 14 of 26
During your last employment, did you ever call off work? What were your reasons?
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Question 15 of 26
If a customer's bag ripped right after their purchase, and their jar of mustard broke open, what would you do?
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Question 16 of 26
How will you stay composed if an angry customer wants to return a product but does not realize there is a return cashier for just that purpose?
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Question 17 of 26
What did you dislike about your former job?
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Question 18 of 26
What are your plans for the future?
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Question 19 of 26
What are you passionate about?
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Question 20 of 26
Your resume says you've only stayed at your last job for 3 months, explain to me why you did not stay longer?
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Question 21 of 26
Why do you need this job at our store?
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Question 22 of 26
At our company, we have three strikes for money being over or minus 10 dollars. Are you okay handling that pressure of keeping your drawer within 10 dollars?
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Question 23 of 26
What cash handling experience do you have?
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Question 24 of 26
Do you take pride in your work?
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Question 25 of 26
Have you ever handled cash in large monetary transactions?
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Question 26 of 26
Are you interviewing for any positions at other retail locations?
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About Cashier

August 17th, 2017

In a shop, a cashier (or checkout operator) is a person who scans the goods through a machine called a cash register that the customer wishes to purchase at the retail store. The items are scanned by a Barcode positioned somewhere on the item. This is done by the use of laser technology. After all of the goods have been scanned, the cashier then collects the payment (in cash, check and/or by credit/debit card) for the goods or services exchanged, records the amount received, makes change, and issues receipts or tickets to customers. Cashiers will record amounts received and may prepare reports of transactions, reads and record totals shown on cash register tape and verify against cash on hand. A cashier may be required to know value and features of items for which money is received; may cash checks; may give cash refunds or issue credit memorandums to customers for returned merchandise; and may operate ticket-dispensing machines and the like.

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