Absolutely! The interviewer needs to hear that you are open to change and are flexible to adapting to the company's guidelines and rules. Tell the interviewer that you look forward to learning the company's rules and guidelines, and you are happy to follow them.
It's not a problem for you! Simply tell the interviewer that you have no problem checking ID for alcohol purchases for customers of any age. In fact, many establishments check IDs no matter what age the customer is!
Start off by explaining the math to the interviewer. You might say something like this, "I would count upwards from $23.51 to $100 to gather the correct change. $23.51 + $76 would be $99.51 + 49 cents would equal $100. So, I would give the customer $76.49" Next, share how to correctly hand the change to the customer. A best practice is to always hand the customer their change first, and place the cash on top. Think about those times you have received coins on top of cash; it's hard to handle! Placing the coins below the cash makes it much easier for the customer to quickly and efficiently put the change away.
"I would count upwards from $23.51 to $100 to gather the correct change. $23.51 + $76 would be $99.51 + 49 cents would equal $100. So, I would give the customer $76.49"
You got along with your leadership team great! The interviewer wants to hear that you talk about your leadership team in a positive manner. Think about 2-3 things you really liked about your past management team. Begin by telling the interviewer that you got along well with the team, and share the 2-3 things that you really liked about their leadership. You might share that they were always willing to answer any questions you may have had. You might share that they always had a positive attitude. You may even share that you liked that they cared about you as a person and got to know you by having simple conversations with you during the course of your employment.
Being a cashier requires you to be independent most of the time, and interviewers want to hear that you enjoy working independently while still being a part of the overall team. Tell the interviewer that you like working independently and are resourceful using the tools you have been provided, such as cheat sheets, to help you find answers to any questions you usually have. Next, mention that you are also a team player and enjoy contributing to the success of the overall team and helping other co-workers by answering any questions they may have or helping them with additional training.
Yes, you can! Interviewers in busy establishments need to hear that you are a team player willing to help meet the demands of their busy customer base. Simply tell the interviewer that you are up for the challenge and are confident that you can keep up with the large volume of customers!
How has your past experience prepared you for being a cashier? Think through your work history or your school history, and identify the key things you have done as well as training you have received that helped get you ready for a cashiering job. You might share that you have been a cashier for 7 years already. Perhaps you will share that you have taken a customer service fundamentals class in school. Maybe you will share that you have always excelled in math which will help you with customer transactions. Or, maybe you will share that you have many years of working as a bagger/cart runner for the store, and you have gained great knowledge about the items the store sells which can make you a more efficient cashier.
Be open and honest with the interviewer sharing how many hours per week you are available to work. If you are able to work a 40 hour week, that's great! If not, be sure to tell the interviewer how many hours you can work, and share what days/times you have availability.
Assuming there is nothing wrong with the gallon of milk and there is no coupon special, tell the interviewer that you would simply tell the customer that the prices are as listed and you are not able to provide a discount. Be sure to mention that you would do so with a pleasant demeanor.
The interviewer wants to know that you are a reliable person. Tell the interviewer that you are reliable and do not call off from work unless you would have an emergency or are very ill. Next, share with the interviewer how few times you have called off from work in the past year. If you were sick with the flu and had to call off work 2 days in a row, that's to be expected! Simply tell the interviewer that you had the flu and had to call off 2 days in the past year. We are all human and get sick from time-to-time. Missing work for those 2 days will not be a deal breaker.
This one should be easy! Tell the interviewer that you would simply get the customer a new jar of mustard...free of charge! It's the simple things like this that will keep your customers coming back. Be sure to mention that you would log the free jar of mustard in the store's record keeping books for proper inventory.
Tell the interviewer that you recognize the customer is not upset with you about their need to return a product; they are upset at the situation. Next, share that you would listen to why the customer would like to return the product, graciously walk with them over to the return cashier explaining to the return cashier why they are returning the item, and you would let the customer know that this cashier will happily assist them with completing their return. Be sure to mention that you would keep a smile on your face and a positive attitude during this process too!
Most of us have something that we dislike about our job, and that is okay as long as we are willing to get the job done with a positive attitude. Interviewers want to hear that this is your approach! Pick something that you disliked about your past job that is not a big part of the cashiering job. For example, if you were a waiter or waitress previously, you might state that you disliked the consistency in income when there were slow days in the restaurant. You may share that you always came to work with a positive attitude, and at the end of the day, you knew you just needed more consistency in your income to achieve your personal goals more comfortably. Ensuring that you tell the interviewer you never let the dislike get the best of you is key! Interviewers enjoy hearing that you are a positive person and will happily get the job done even when the job may have pieces that you do not necessarily enjoy.
The interviewer hopes to hear that you will stay with the company long-term. If you are a student, tell the interviewer that you plan to stay at the company through graduation, and then share what career or further education you hope to be pursuing at that five-year mark. If the company offers careers in your field, such as management, be sure to mention that you would be open to considering a career in your field at the store if one is available upon graduating. If you are not a student, no problem! Simply share that you see yourself working at this store! You may even mention that you hope to have received a promotion by the five year mark.
The interviewer wants to hear that you are passionate and motivated about something. Is there a cause that you care a lot about? Is there a special interest that you have? Now is the time to share it! We highly recommend staying away from any political topics, but anything else is okay to share. You might share that you are passionate about spreading the message of not texting while you drive. You might share that you are passionate about clean eating. Perhaps you will share that you are passionate about rescuing animals. Be sure to mention why you are passionate about it, so the interviewer can learn a little more about who you are as a person.
Interviewers want to know that you will stay with their company long-term if you are hired, and now is the time to assure them that you will be on their team long-term. If the short employment was due to summer work while you were a student, that's no problem! Simply tell the employer that it was an agreed upon summer job only while you were in school. Keeping things positive is key! Be sure to only talk about your past companies in a positive manner recognizing what wasn't a good fit for you instead. You might share that you relocated unexpectedly due to your spouse's job which resulted in the short duration of employment. You might share that you were offered a better position elsewhere that you just couldn't pass up! Perhaps you will share that you realized you didn't enjoy working in that call center job you recently accepted because it lacked face-to-face interaction, so you decided to leave the job to go back to cashiering because you know that you love it. Be candid with the interviewer sharing why you were only in your past job for the shorter duration of time.
If you are working at the store just for fun, that's great! Tell this to the interviewer, and be sure to mention that you look forward to working hard for such a great company! If you are seeking a job because you need the income, tell the interviewer that you are seeking the income, but working at this store would be fun. So, it's a win-win!
Absolutely! Tell the interviewer that you will count your change back to each customer to ensure you are accurately disbursing cash which will ensure you stay within your $10 boundary. If you have previous experience with a similiar accountability system, be sure to tell the interviewer how successful you were with it!
Be open and honest with the interviewer about your cash handling experience. It will help the interviewer understand how much training you should receive when you begin in the role. Are you well-versed with cash handling? If so, that's great! Share where you worked, how long you were employed there, and how much cash you were typically handling during a shift. Have no cash handling experience? Not a problem! Share that you have not worked in a role with cash handling before, and you look forward to learning cash handling best practices.
Absolutely! The interviewer knows that you need to care about your work to achieve your best results. Simply tell the interviewer that you take pride in your work knowing that your work is a direct reflection of you. Be sure to mention that you want to ensure you always present yourself in a positive way, and you want to always do great work to maintain the respect of your peers in the workplace.
Think back to your past cashiering roles. What was the estimated average dollar amount of the transactions you handled? How much money was in your drawer at the beginning of your shift? If you were responsible for counting down your drawer at the end of your shift, how much money was usually in it? Simply share these values with the interviewer to provide them with a solid idea of the cash you are used to handling. If you have no cashiering experience, no problem! Simply tell the interviewer that this will be your first experience as a cashier, and you look forward to learning the process. This candidness will help the interviewer be prepared to provide you with a bit more training when you begin in the role to ensure you are successful as a cashier.
Be honest. Simply share if you have any other interviews with a simple yes or no. Feel free to share where you are interviewing if you feel comfortable doing so. It can work to your advantage to share because it will allow the hiring team to put together a more competitive offer for you if they know where you are interviewing. Finally, be sure to mention that you are most interested in this role, and provide one solid reason for why it intrigues you the most.
In a shop, a cashier (or checkout operator) is a person who scans the goods through a machine called a cash register that the customer wishes to purchase at the retail store. The items are scanned by a Barcode positioned somewhere on the item. This is done by the use of laser technology. After all of the goods have been scanned, the cashier then collects the payment (in cash, check and/or by credit/debit card) for the goods or services exchanged, records the amount received, makes change, and issues receipts or tickets to customers. Cashiers will record amounts received and may prepare reports of transactions, reads and record totals shown on cash register tape and verify against cash on hand. A cashier may be required to know value and features of items for which money is received; may cash checks; may give cash refunds or issue credit memorandums to customers for returned merchandise; and may operate ticket-dispensing machines and the like.