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Call Center Interview
Questions

25 Questions and Answers by Rachelle Enns

Updated August 30th, 2018 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 25
When have you attempted to resolve a customer complaint before?
***Note: We do not have professional answers for this career***
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Top 25 Call Center Interview Questions with Full Content
1.
When have you attempted to resolve a customer complaint before?
2.
How would your former coworkers describe you?
3.
Tell me about a time when you have worked under pressure. How did you handle it?
4.
When have you quit a job before? What made you quit?
5.
Where do you see yourself in a year from now? 5 years from now?
6.
What one skill do you believe you will need to improve upon in order to be a great team member for our call center?
7.
What is your best skill that will make you a great team member for our call center?
8.
Since you are a fresh graduate or new to the workforce, why do you believe you will make a great call center employee?
9.
What do you believe is the purpose of a call center?
10.
Do you have a basic understanding or employment history in the industry we are in?
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Behavioral
Common
Phone
Tough
Leadership
All Interview Topics
All Career Q&As
Suggested Career
Interview Q&As
Continue practicing by visiting these similar question sets
Customer Experience Specialist
Customer Service Manager
Sales
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