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Sales Associate Mock Interview

Question 2 of 32 for our Sales Associate Mock Interview

Sales Associate was updated by on January 7th, 2022. Learn more here.

Question 2 of 32

How do you handle stressful situations?

"As a Sales Associate, I fully expect to be put into stressful situations and can professionally handle a broad scope of pressure. I remain calm when facing a stressful situation and look for ways to solve the issue swiftly. For instance, if there is an unexpected customer dispute, I will determine what can be done to ensure the customer is cared for. I am always ready to adjust my day because stressful situations are bound to occur when working in sales. My current manager, when you call for a reference, will also attest to my coping strategies when under stress and pressure."

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How to Answer: How do you handle stressful situations?

Advice and answer examples written specifically for a Sales Associate job interview.

  • 2. How do you handle stressful situations?

      How to Answer

      Your ability to manage stress will directly influence your ability to do your job successfully. Before answering this question, think of some ways you have learned to deal with stress at work. As a Sales Associate, you can't always take a break when you need it, so share what you choose to do instead.

      Some workplace stress management strategies include:

      - Track your most common stress factors and make a plan to address them.
      - Establish professional boundaries where you can.
      - Try breathing exercises or meditation on your break.
      - Recharge your emotional batteries throughout the day.
      - Express your stress to your manager/supervisor and ask for help.

      It is important to show the interviewer that you can handle high-stress situations in a healthy way. Explain your process when handling a stressful work-related situation. You can do this by describing an experience where you successfully managed your stress levels at work.

      Written by Rachelle Enns on February 19th, 2021

      Answer Example

      "As a Sales Associate, I fully expect to be put into stressful situations and can professionally handle a broad scope of pressure. I remain calm when facing a stressful situation and look for ways to solve the issue swiftly. For instance, if there is an unexpected customer dispute, I will determine what can be done to ensure the customer is cared for. I am always ready to adjust my day because stressful situations are bound to occur when working in sales. My current manager, when you call for a reference, will also attest to my coping strategies when under stress and pressure."

      Written by Rachelle Enns on February 19th, 2021