Deloitte HireVue Mock Interview
Master 30 Deloitte HireVue questions covering video responses, behavioral scenarios, and consulting case frameworks.
Question 23 of 30
Describe a time you disagreed with your manager.
Example Answer
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I reached out to a supervisor for help with a project when my teammate, who was helping with this project, was out of work for an extended time. This supervisor agreed and assigned a teammate whose skills were not a good match for the project. This was one of their weak points. Then this coworker confided in me that they believed this supervisor was always setting them up for failure by assigning tasks that were their weak points. So I captured the attention of this supervisor and explained that by assigning this coworker to this project, they were exploiting their weaknesses rather than promoting their strengths. They disagreed, claiming this coworker had to step out of their comfort zone. So, I did the best I could to train this individual while delivering on time. But this took longer than if I'd worked on the project alone."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
This question will evaluate how you deal with those in positions of authority and how well you communicate with them. They want to know if your approach is proactive and supportive or reactive and defensive. Share how you support your teams and your leaders' vision. Be humble, calm, and professional while sharing your scope of the big-picture.
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Remember, the AI of the assessment vendor will screen you for how well you communicate. Pay close attention to your choice of words and what they might indicate. Speak slowly. Enunciate and try not to stutter or take long pauses. Practice in front of the camera and record your voice while answering some of these questions. Keep an ear out for any stutters, awkward pauses, or your use of any speech crutch words or tics, such as "uh," "like," "um," "you know," "so on and so forth," "and," "well," "but," "so," "ah," "er," and "etcetera." That will present you as a clearer communicator and more of a professional.
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Anonymous Answer
My manager asked me to be in charge of a tax audit assistance job with a very short timeline. I tried to explain to the manager that the team needed more experienced staff in order to finish with the timeline. He said there were no other available staff.
I eventually had to ask a colleague who was not as busy to help me which helped the team complete the task with the timeline given.
Jaymie's Feedback
This is a specific and relevant example to share. It explains the situation you were in and the reason you were not aligned with your manager. Be sure to include the outcome of the situation as well.
Anonymous Answer
I have had instances where I disagreed with my partner on certain matters. However, I understand that disagreements are part of the audit process, and it is important to handle them professionally and respectfully.
In one particular instance, my partner and I disagreed on the scope of an audit procedure. While my partner believed that the procedure was necessary, I felt that it was redundant and would not add value to the audit process. We discussed our differing viewpoints and the reasons behind them. I presented my arguments and supporting evidence to my partner, and we had a healthy debate on the matter.
Ultimately, we came to a mutual agreement and decided to modify the scope of the procedure to better align with the audit objectives. Throughout the process, we maintained open communication and a professional approach, which allowed us to arrive at a solution that was in the best interest of the client and the audit team.
Jaymie's Feedback
Your response covers many critical points of conflict resolution. You stated the issue, why it caused a conflict, how you addressed it in a professional manner, and how you came to a resolution. Excellent job!
Anonymous Answer
Last year, during a challenging period of low leads, I proposed investing in SEO and SEM to generate new leads at the beginning of the 1st quarter. I prepared a comprehensive presentation outlining the potential benefits of SEO and SEM, supported by industry trends and competitor analysis. However, due to limited budget availability during the 4th quarter and other prioritized funding, my idea was not funded and faced resistance from management. Despite my efforts to communicate the value and ROI of the initiative, I learned the importance of considering budget constraints and aligning ideas with the company's overall strategic priorities.
Marcie's Feedback
You've done a great job here using the STAR method to describe the situation, your task/actions, and the result. Most importantly, you make it evident that you learned some lessons from the situation, which any interviewer will definitely appreciate.
Anonymous Answer
I will provide information to discuss these differences and ask to speak to them privately to discuss cause and effect to resolve conflicts in the same way.
Jaymie's Feedback
Can you think of a specific example of a time you disagreed with a manager and share that? If not, it's acceptable to walk the interviewer through your strategy if you were ever to run into this situation in the workplace.
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