ADP Mock Interview

Master 50 ADP interview questions covering payroll systems, HR technology, and client service excellence.

Question 1 of 50

Tell me about your experience and how it is relevant to this role with ADP.

Why the Interviewer Asks This Question
Entry Level
How to Answer
Example Answer
Example Answer 2
Community Answers

Elisabeth Walter is an experienced Recruiting Consultant and Enrollment Advisor.

The interviewer is asking you to take a few minutes to bring your resume to life for them. This question is your opportunity to show them exactly how your existing background is a match for the skills they are seeking in a star candidate.

Elisabeth Walter

Elisabeth Walter is an experienced Recruiting Consultant and Enrollment Advisor.

"I have recently completed my bachelor's degree in business administration with a focus in human resource management. I took courses on benefits administration, workforce management, and compliance in my HR cognate. I believe these courses, along with my PHR certification, have prepared me for this role with ADP as these are core areas of responsibility in the job description."

Rachel Hills

Rachel Hills Lowe is a PR and Communications Professional with experience interviewing candidates for copywriting, marketing, and communications positions.

With open-ended questions like this one, stick with the most recent and relevant information to avoid lost rambling. This question is not an invitation to start with, 'Back in 1987, I was fresh out of college and decided to join the traveling circus for a year.'

Instead, be sure to highlight your biggest accomplishments! These accomplishments could include awards, accolades, and any other ways that you have received recognition for your great work. Be sure to refer to the ADP job description for some relevant keywords, and tie those into your answer.

Rachel Hills

Rachel Hills Lowe is a PR and Communications Professional with experience interviewing candidates for copywriting, marketing, and communications positions.

"I started my career in human resources within the hospitality space, which was a great way to get my foot in the door and learn all that I could about human capital management and how to motivate employees best. For the past two years, I've worked at the intersection of HR and tech, which truly is my professional passion. My projects have focused on how companies can most effectively attract and retain top talent through comprehensive benefits packages that employees can easily access. Given this experience, I feel ready to transition to this role on ADP's (XYZ) team."

Jaymie Payne

Jaymie Payne is passionate about talent acquistion and has nine years of experience in corporate and healthcare recruitment.

"For the past three years, I have been working in an inside sales role for your competitor, (XYZ) Company. My background includes experience in consultative sales, solutions selling, as well as new employee training. Since joining my current company, I have been on the sales leaderboard every month except for one. I received recognition for my high percentage of positive customer feedback. All of this experience has prepared me for a larger sales role, which is why I applied to ADP. I have what it takes to meet your needs: I am tech-savvy, an engaged leader, and a strong sales contributor."

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Anonymous Answer

I have experience in Human Resources, payroll and admin areas. My career in human resources began when I worked in the HR department in ______ and I was promoted to Payroll Administrator, I was in charge of processing the payroll for six companies, I left this company when I moved to the USA.
I worked at the ______ Bureau in the Atlanta Regional Center, I was in the Admin Department as an Administrative Specialist, I was in charge of the payroll area and managed daily administrative activities, and supported the ______ Partnership team.
I'm looking to further develop my experience in payroll, update my knowledge in processing payroll according to the law and apply the rules and best payroll practices.

Marcie's Feedback

Nice! It sounds like you have a lot of experience in human resources, admin, and payroll. Consider mentioning some of the skills you acquired during these past jobs. What programs are you proficient in? Are you organized, reliable, or mathematically inclined? Talk about some of your strengths and connect them to the ADP role. Great job!

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50ADP Interview Questions & Answers

Technical

1.Tell me about your experience and how it is relevant to this role with ADP.

Discovery

2.What are you hoping to gain from this role at ADP that you did not receive in your previous job?

Discovery

3.What do you know about the history of ADP?

Behavioral

4.ADP seeks to hire natural leaders. Tell me about a time when you took initiative in the workplace.

Behavioral

5.Culture fit is really important to us at ADP. How would you describe your workplace personality?

Discovery

6.Why do you want a career with ADP?

Behavioral

7.If hired, what are the top skills you will bring to ADP?

Behavioral

8.Tell me about a significant contribution you made in your current position.

Experience

9.ADP hires a diverse workforce. What experience do you have working with a diverse group of people?

Behavioral

10.Tell me about a time you had to learn a new task. How did you go about learning it?

Behavioral

11.Tell me about a time when you used your own judgement, and the result was not successful.

Technical

12.Do you know what ADP stands for?

Technical

13.Besides payroll, what other services do we offer at ADP?

Technical

14.How would a small business benefit from using ADP?

Technical

15.How can ADP services benefit multinational businesses?

Behavioral

16.ADP is one of most well-known payroll services companies in the world. Why should we hire you over another candidate?

Discovery

17.Do you see yourself with ADP in the next 3-5 years?

Customer Service

18.At ADP, we take great pride in our customer service reputation. How would you deal with a customer dispute?

Behavioral

19.What is your greatest weakness?

Experience

20.ADP likes to hire over-achievers. Tell me about a time you achieved over and above your given quota or expectations.

Behavioral

21.How do you prioritize multiple projects when they all seem equally important?

Behavioral

22.Tell me about a difficult workplace goal you set. What steps did you take to achieve that goal?

Behavioral

23.Tell me about your greatest work-related accomplishment.

Behavioral

24.If ADP hired you today, what would you accomplish first?

Behavioral

25.At ADP we like to recognize our most dedicated employees. How do you like to be recognized for your accomplishments?

Behavioral

26.What is your greatest strength?

Technical

27.What can you tell me about garnishments?

Discovery

28.How would working for ADP aid in your five-year plan?

Behavioral

29.How have your previous employers earned your loyalty?

Customer Service

30.How many years of customer experience do you have?

Discovery

31.How would you feel about working beyond your scheduled hours in the evenings or on the weekends?

Customer Service

32.What would you do if a client wanted to terminate their contract?

Behavioral

33.Tell me one good thing and one bad thing your previous boss might say about you.

Behavioral

34.What skills would you like to improve upon?

Behavioral

35.What are the first three things you do when joining a new team?

Discovery

36.What would you do if you had to relocate?

Discovery

37.What qualities are you seeking in a manager at ADP?

Experience

38.What types of KPIs are you measured against in your current role?

Customer Service

39.How would you respond if a client or customer asked you a question you didn't know the answer to?

Discovery

40.What do diversity, equity, and inclusion mean to you personally?

Experience

41.What is your experience level with computerized payroll systems?

Behavioral

42.Tell me about an ethical dilemma you faced in the workplace and how you handled it.

Discovery

43.What is your desired salary?

Behavioral

44.One of ADP's core values is "excellence in service." How do you demonstrate excellence in service in the workplace?

Discovery

45.Would you be able to travel from time to time?

Discovery

46.Are you actively interviewing with other companies?

47.How important is integrity to you?

Problem Solving

48.Would you consider yourself a risk taker?

Accomplishment

49.Tell me about yourself. What makes you unique?

Diligence

ADP Mock Interview

Tell me about your experience and how it is relevant to this role with ADP.

50ADP Interview Questions & Answers

1.Tell me about your experience and how it is relevant to this role with ADP.

2.What are you hoping to gain from this role at ADP that you did not receive in your previous job?

3.What do you know about the history of ADP?

4.ADP seeks to hire natural leaders. Tell me about a time when you took initiative in the workplace.

5.Culture fit is really important to us at ADP. How would you describe your workplace personality?

6.Why do you want a career with ADP?

7.If hired, what are the top skills you will bring to ADP?

8.Tell me about a significant contribution you made in your current position.

9.ADP hires a diverse workforce. What experience do you have working with a diverse group of people?

10.Tell me about a time you had to learn a new task. How did you go about learning it?

11.Tell me about a time when you used your own judgement, and the result was not successful.

12.Do you know what ADP stands for?

13.Besides payroll, what other services do we offer at ADP?

14.How would a small business benefit from using ADP?

15.How can ADP services benefit multinational businesses?

16.ADP is one of most well-known payroll services companies in the world. Why should we hire you over another candidate?

17.Do you see yourself with ADP in the next 3-5 years?

18.At ADP, we take great pride in our customer service reputation. How would you deal with a customer dispute?

19.What is your greatest weakness?

20.ADP likes to hire over-achievers. Tell me about a time you achieved over and above your given quota or expectations.

21.How do you prioritize multiple projects when they all seem equally important?

22.Tell me about a difficult workplace goal you set. What steps did you take to achieve that goal?

23.Tell me about your greatest work-related accomplishment.

24.If ADP hired you today, what would you accomplish first?

25.At ADP we like to recognize our most dedicated employees. How do you like to be recognized for your accomplishments?

26.What is your greatest strength?

27.What can you tell me about garnishments?

28.How would working for ADP aid in your five-year plan?

29.How have your previous employers earned your loyalty?

30.How many years of customer experience do you have?

31.How would you feel about working beyond your scheduled hours in the evenings or on the weekends?

32.What would you do if a client wanted to terminate their contract?

33.Tell me one good thing and one bad thing your previous boss might say about you.

34.What skills would you like to improve upon?

35.What are the first three things you do when joining a new team?

36.What would you do if you had to relocate?

37.What qualities are you seeking in a manager at ADP?

38.What types of KPIs are you measured against in your current role?

39.How would you respond if a client or customer asked you a question you didn't know the answer to?

40.What do diversity, equity, and inclusion mean to you personally?

41.What is your experience level with computerized payroll systems?

42.Tell me about an ethical dilemma you faced in the workplace and how you handled it.

43.What is your desired salary?

44.One of ADP's core values is "excellence in service." How do you demonstrate excellence in service in the workplace?

45.Would you be able to travel from time to time?

46.Are you actively interviewing with other companies?

47.How important is integrity to you?

48.Would you consider yourself a risk taker?

49.Tell me about yourself. What makes you unique?

50.Tell me about your attendance record.