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Top 25 ADP Interview Questions

Besides payroll, what other services do we offer at ADP?
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Question 2 of 25
How would a small business benefit from using ADP?
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"I believe that small business benefits from ADP services in many ways. Primarily, your small business services are designed to help a small business owner to proactively manage their company and staff while reducing compliance-related risks that result in costly litigation."
This question challenges you to know about the small businesses services that ADP offers its clients, and to fully understand the importance of those offerings. On the ADP website you can see that they offer specific solutions for businesses of all sizes. Show that you are interested in their small business solutions by highlighting a couple of key points.
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Question 3 of 25
Tell me about a time when you used your own judgement and the result was not successful.
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"I was working on a presentation with a co-worker, and his wife ended up in emergency surgery. I worked 14 hour days to make sure the presentation was complete, but I was in such a hurry I made some errors that reflected poorly on us. The client was not pleased. I learned that even in emergency situations, you always need to double check your work and get someone else to review it as well."
Interviewers want to know that they can trust you, and that you can trust your own judgement. Everyone will have a fail from time to time; however, it's all in how you respond to the perceived failure. Following through with your responsibilities is the bottom line, but sometimes you encounter situations where it's just not possible. Perhaps your manager asked you to do something without providing the proper instructions and you were left to figure things out on your own. Maybe your co-worker called in sick during a crucial deadline and you had to scramble to cover for them while maintaining your personal workload. When you explain the situation, focus on what you did to ensure the best results, even if the outcome was sub-par.
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Question 4 of 25
Do you know what ADP stands for?
Professional Answers Preview
"From my understanding, ADP stands for 'Automatic Data Processing'. It is a common term used in pay-rolling as well."
If you visit their website, you will find that ADP is a company that provides Human Capital Management, assisting businesses with anything from payroll to benefit administration. Do your research to make sure you are familiar with their company name, and a bit about their history.
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Question 5 of 25
Culture fit is really important to us at ADP. How would you describe your workplace personality?
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Question 6 of 25
Tell me about your experience and how it is relevant to this role with ADP.
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Question 7 of 25
What do you know about the history of ADP?
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Question 8 of 25
What are you hoping to gain from this role at ADP, that you did not receive in your previous job?
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Question 9 of 25
Tell me about a significant contribution you made in your current position.
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Question 10 of 25
If hired, what are the top skills you will bring to ADP?
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Question 11 of 25
ADP is one of most well-known payroll services companies in the world. Why should we hire you over another candidate?
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Question 12 of 25
How can ADP services benefit multinational businesses?
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Question 13 of 25
ADP seeks to hire natural leaders. Tell me about a time when you took initiative in the workplace.
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Question 14 of 25
Tell me about a time you had to learn a new task. How did you go about learning it?
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Question 15 of 25
ADP hires a diverse workforce. What experience do you have working among great diversity?
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Question 16 of 25
Why do you want a career with ADP?
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Question 17 of 25
If ADP hired you today, what would you accomplish first?
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Question 18 of 25
Tell me about your greatest work related accomplishment.
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Question 19 of 25
Tell me about a difficult workplace goal you set. What steps did you take to achieve that goal?
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Question 20 of 25
How do you prioritize multiple projects when they all seem equally important?
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Question 21 of 25
ADP likes to hire over-achievers. Tell me about a time you achieved over and above your given quota or expectations.
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Question 22 of 25
What is your greatest weakness?
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Question 23 of 25
At ADP, we take great pride in our customer service reputation. How would you deal with a customer dispute?
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Question 24 of 25
Do you see yourself with ADP in the next 3 - 5 years?
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Question 25 of 25
At ADP we like to recognize our most dedicated employees. How do you like to be recognized for your accomplishments?
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User-Submitted Interview Answers

Question 1 of 25
Besides payroll, what other services do we offer at ADP?
User-Submitted Answers
1.
To my knowledge you offer payroll, Benifits, and Hr.
2.
Benefits administration, time and labor tracking, talent management and recruiting resources, and human resources management.
3.
We should replay the calls first not negleted to the calls.
4.
Talent Management, HR Management, Time and attendance and benefit administration.
5.
Accounting, HR, rewards programs, direct deposit, just to name a few.
6.
ADP provides payroll, global Human Capital Management (HCM) and outsourcing services in over 130 countries. Whether you operate in multiple countries or just one, we can provide local expertise to support your global workforce strategy.
7.
Human resources, employment services, testing, hr outsourcing.
8.
Human resources management, time and attendance, tax services, retirement, insurance and payment services.
9.
HR, cloud solutions, bpo services, talent management.
10.
Employee benefits, training, background checks, human resource management.
11.
HR, time and attendance, benefits administration, and dealer services.
12.
Tax returns, protection in law suits from employees (free backing)
13.
Benefits, Human Resources, Human Capital Management, Time attendance,
14.
Time attendance management and statutory compliance management.
15.
Retirement services, recruiting services, employee management services.
Question 2 of 25
How would a small business benefit from using ADP?
User-Submitted Answers
1.
I believe it would free up the business owner to focus to building his company and he would have someone a phone call or email away from answering any questions he may have about certain aspects of his company.
2.
So that it can devote more time into improving its service and thereby grow into a larger business.
3.
I am concentrate technology wise. So ADP one of best in that. Payroll is not a matter for me.
4.
Navigating the complex systems of tax codes, legal requirements, and benefits offerings of the job market is very challenging. Someone as reputable as ADP gives those businesses piece of mind that there Human Resources division is being taking care of adequately and correctly leaving them to worry about more important things like growing the business.
5.
Because it would take one very significant process out of their day and give them time to focus on growing their business.
6.
I believe that a small business would find a payroll company appealing because it gives them the time to worry about the business and a sense of protection because ADP is the professional on the subject of payroll, not the business owner.
7.
To keep costs of the company at a minimum and to have the peace of mind that they do not have to worry about this process ADP will provide this service for them.
8.
To make the business more process oriented and easy tracking.
9.
The all in one management is definitely a great feature of the Workforcenow platform and a reason why small business would find it useful.
10.
To make business accountable and to calculate operating different cost.
11.
To focus attention on production and expansion rather than on tedious work. Too much legislation and procedure to keep up with. To save time and money.
12.
They benefit from using a adp because it will free up time, which incase will free up money they had tied into.
13.
Because it removes the minutiae of managing HR and employee benefit functions and allows business owners to focus on growing their business.
14.
Small business need to have fast and accurate payroll.
15.
I believe it would free up the business owner to focus to building his/her company and he/she would have some one phone call or email away answering questions he may have about certain aspects of his company.
Question 3 of 25
Tell me about a time when you used your own judgement and the result was not successful.
User-Submitted Answers
1.
Taking my current job. I left a good situation with W.W. Grainger, and left for a smaller company with unsecure finances. The training, and professionalism wasn't up to my standards.
2.
I made a decision to promote someone who was unsure if they really wanted the promotion but they just wanted the raise. They ended up leaving 6 months later.
3.
There was a huge sale during the holidays at a previous employer and I did not plan for enough BOH coverage to pull product as it sold through.
4.
My current job is all about time management, so I often have to make decisions on-the-spot on who I talk to or how I plan my strategy. There are times when I will be wrong and it hurts me in the end because I was not able to meet a certain standard that I am expected. I learn from those mistakes and keep trying for next time.
5.
Region was very tight, I was offered help for more inventory but I wanted to stay tight, and I usually got plenty of returns in the evening. Nothing came back and I was not setup for a very busy Saturday. I had to find cars and delivery to upset customer.
6.
Well failures make you experience in dealing with situations in your future, such a situation would be I was driving performance without realizing that for sometime I had not given emphasis to my peoples thoughts, when the same was addressed then results exceeded my expectation.
7.
That time I will check the reasons for failure and find my mistakes resolve it next time I wont give another chance to repeat same.
8.
I was once put in charge of an underperforming department. I immediately came in with a business plan to turn the area around based on a previous location that I had run. After a month, I was not seeing the results that I had anticipated. After personal reflection, I realized I had not gathered proper insights from the current business before formulating my plan. I sat down with each associate individually and got their take on the poor performance and through the insight gathered I was able to form new relationships with my team and a new business plan that they could rally behind. Needless to say, this was a much more successful course that after three months lead us to top in company performance.
9.
There has been a time when I was first learning task management and chosen to speak wit hthe wrong person first thus throwing off coordination. I have since learned from that mistake though.
10.
When paying bodily injury claims if the amounts offered vary too much drivers and passengers will not accept the offer, the offers have to be just.
11.
Once I tried to create a new outlook profile in order to help a user who was facing issues with his pst files that were missing however the solution to this was just to remap it.
12.
Early on in my career, I have made mistakes in background screenings that led to non desireable results. However, I quickly learned to always ask for assistance in times when I am unsure.
13.
I decided to go for a bike tour to Tirupathi (Pilgrim place in India) but it was really hectic to go by bike, which I think harassed my friends.
14.
I went to new project and wanted to changes process to fix various issues but changing/implementing process in a old project is not so easy.
15.
Positioning a product too early before discovering all customers needs. Learned from this experience to improve.
Question 4 of 25
Do you know what ADP stands for?
User-Submitted Answers
1.
Automatic Data Process, however I thought I hear maren say that the company has switched its name to ADP to get rid of the connotation that ADP is a just a payroll company.
2.
As per my knowledge ADP stands for Automation data process.
3.
Automated data processing.
4.
Automated Data Processing.
5.
Automated Data Processing.
6.
Automatic Data Procesing.
7.
Automated Data Processing.
8.
Automated data processing.
9.
Automatic Data Processing.
10.
Atomatic data processing.
11.
I believe that ADP stands for making clients become more effective employers.
12.
ADP stands for Automatic Data Processing.
Question 5 of 25
Culture fit is really important to us at ADP. How would you describe your workplace personality?
User-Submitted Answers
1.
I like to move at my own pace, giving priority to the more urgent matters to increase efficancy.
2.
Passionate, results driven and always setting daily goals.
3.
For AutoCAD 2d deliverables use.
4.
I would describe my work style as very attentive to details. I work very hard to hit my numbers and am motivated to hit my montly quotas. I tend to put a little bit of pressure on myself to create a sense of urgency so that I cna get what I need to get done.
5.
Hard working goal oriented work well under pressure.
6.
If you fail to plan, you plan to fail. I believe in setting goals, making plans, and being accountable for your actions. My work style is planned out, detailed, and focused on the big picture. I want to expand my brand always in all ways.
7.
Thorough, dependable and goal-oriented. I am motic=vated by meeting goals in the work environment.
8.
My work style is my own I treat each customer with respect and make them feel valued and that I care about them as a person not just a sale. I am not transactional I personalize each call to meet their needs and personalities not all people are alike.
9.
Self-directed and autonomous, and I work well in a team environment.
10.
I am hands on and use my outgoingness to reach a variety of audiences.
11.
I work well under pressure and am self motivated.
12.
I am goal focused and driven to get the results that showcase me in a good light. I like to win and do not like to lumped at the bottom of a group.
13.
I am passionate in whatever it is I do and don't give up.
14.
Dedicated, competitive, and logical, always planning my next move to make the most of my day.
15.
My work style is very organized and I check my work to make sure everything is completed correctly and on time. I spend my time at work working.
Question 6 of 25
Tell me about your experience and how it is relevant to this role with ADP.
User-Submitted Answers
1.
I have some sales experience from the golf course I have worked at for the past 3 years selling golf memberships.
2.
For the last 6 years I have been working with customers on a daily basis and I have a lot of background and knowledge when it comes to sales.
3.
I have no experience in payroll but I am willing to be trained.
4.
What experiences do you have in this field?
5.
I've been in the accounting manager role for some time now, I have supervisory experience and am very hands-on, getting involved with the monthly close and analysis.
6.
Five years technical support, excellent interpersonal skills, clear concise communication, willing to learn new skills to assist in providing superior support.
7.
I have extensive experience in working in a fast call center environment for 8 to 10 hours in a day and staying engaged with the customer on every call and providing awesome service and ending the call on a positive note and branding the call.
8.
I have some experience as a counseller in college.
9.
I have worked with customers on a daily basis for over 6 years and am knowledgeable on how to close sales.
10.
I have sold with my own photography company and have taught teams how to know their product and sell it including toys, clothes, and credit cards.
11.
3years in windows admin.
12.
I have been working in a sales position for the last two years. I have produced numbers and hit sales goals leading to me being promoted into the management of the company. While still involved in the selling of our products, I am no in direct control of the development of our employees sales training, and the growth of the business, including marketing and customer satisfaction.
13.
I am currently working as a fundraiser for a nonprofit, so I have experience with managing client expectations, gauging client interest, and closing deals with clients.
14.
I have extensive experience with customer service. I have been working with many differant personalitys for for over 10 years now and understand that each customer is differant and each understand things in a differant way.
15.
I am a fresher but I can learn things in a shorter period of time.
Question 7 of 25
What do you know about the history of ADP?
User-Submitted Answers
1.
It does $8billion in sales a year, it's a global company that has solutions for corporations in HR, Payroll, tax, and benefits.
2.
AdP offers pay roll, human resources and benefits, and makes it easier to allow companies to track their hours of their employees.
3.
It is a automatic data processing. It secures the various companies information and safeguard it.
4.
It does $8billion in sales a year, it's a global company that has solutions for corporations in HR, Payroll, tax, and benefits.
5.
It was a mutual agreement to part ways because of a lack of advancement and poor management techniques.
6.
I have been involved in sales via being a server in the restaurant industry. I am green when it comes to this job and want to learn so I can be my very best and make a lot of money. I am good at getting people to take what I offer to them because I make them believe it is the best thing for them.
7.
ADP is one the the best business outsourcing companies in the country. ADP takes care of over 500,000 clients that all depend on ADP's trustworthy resources to run their business. There are a lot of happy employees' who feel that ADP is one of the best companies they have ever worked for and make a lot of money doing what they do.
8.
I want to sell a product that I truly believe in that helps others. I also want to work with a company that is solid and can benefit me and my career.
9.
ADP provides payroll services to thousands of organizations throughout the world.
10.
Started with punch card machines in 1949, ranked in top 100 places to work for 2012, automatic data processing.
11.
Adp is a good reptued company which will be having a billion of sales a year and that as a solutions in HR, payroll, tax, and benefits.
12.
ADP is the leader in business payroll, HR and other solutions. ADP is a highly successful company, and has one of the highest credit ratings out of all Fortune 500 companies. Currently, ADP processes more than 1/5 of all business' payroll. In addition to payroll and HR solutions, we also provide solutions for car dealerships.
13.
It is the number 1 payroll company, works debt free, and is a place were personal motivation and goals get you far.
14.
I know it has a great work life balance and if you do well you will be rewarded.
15.
It global and offers a wide range of services to lessen admin time for companies.
Question 8 of 25
What are you hoping to gain from this role at ADP, that you did not receive in your previous job?
User-Submitted Answers
1.
I am not comfortable in that job, they are paying less salary and it is not sufficient for me.
2.
I left my previous job because I want to have a new knowledge, and because of the redundancy of work.
3.
To seek better opportunity.
4.
New career opportuniteis.
5.
No relocation to another state available.
6.
Company did not relocate under 1 year for my level of position.
7.
I want to move back into a position that is more focused on selling, more specifically outside sales more that my current retail sales setting, and my individual success. Also the level of movement has slowed to a trickle at enterprise and once I would hit my next level, it could be 5-10 years before the next level is available. I want a position with an industry leader where I can provide my own success and make the most money possible.
8.
I left my last job in hopes of looking for more fulfilling work that could also put me in a better position in the future for when I am ready to apply for graduate school.
9.
The last job I had laid me off due to the company deciding to close the location I was employed at.
10.
Dealing with clients internally and externally.
11.
I am a fresher so this question is not applicable for me.
12.
I am a fresher. This question is not applicable for me.
13.
It was an internship and the school ran out of funds.
14.
I am working middle level company I want work with upgraded environment.
15.
Best Buy had a restructure that eliminated many management positions in the company. After being their 12 years I was offered a position of equivalent pay or a company provided severance package along with employment services. I opted to seek an employment opportunity that more fit my former technical positions that I have held throughout the years. I have had many colleagues that have gone to ADP and speak very highly of the company and I chose to take this as a opportunity to achieve something greater.
Question 9 of 25
Tell me about a significant contribution you made in your current position.
User-Submitted Answers
1.
One very successful contribution I made at my job was come up with the idea to give commission to the employees there who sold memberships to golfers. This increased our sales dramatically and now we have over 15,000 members because of it.
2.
Changed three departments.
3.
On my previous job, I submit the payroll template at the right time and handle the pressure through relaxing myself and think about the solution.
4.
One very successful contribution I made at my job was come up with the idea to give commission to the employees there who sold memberships to golfers. This increased our sales dramatically and now we have over 15,000 members because of it.
5.
Giving the incenties to the employees who will there target.
6.
Shortly after starting at Grainger, I noticed some division on the team. I recognized that some of the newer hires felt like they didn't receive adequate training. Seeing that they were struggling, I decided to take a couple of them under my wing, and assisted them in the onboarding process. Through the partnership we developed, we learned from each other and ended up being the top producers on the team.
7.
Working for enterprise we are constantly overcoming challenges of our day to day operations. At one of my branches with ran a source analaysis to determine that with had an 80% corp based renter clientele. We move that branch from more of a come to us style operation which is how most branches run, to a we will come to you. Where we delivered cars to their work place and picked them up upon return. One in particular was International Paper. They had 3 towers and a massive parking lot. A complaint was that they could never find the rental. I proposed we have a number of dedicated rental parking spaces so that our customers could have a convenient method of retrieving and returning our vehicle.
8.
There was a student organization at my college called the "Sci-fi/Fantasy Club" of which I wrote the charter. The club later had gone under different management and incarnations, but I wrote the charter and ushered in its existence. It still exists on campus to this day.
9.
In my last job I was responsible for giving out applications and many times the applicant would forget to put their phone number down due to over looking it on the application. So my suggestion was to highlight the application area requesting contact information and reviewing application before the application was taken. Resulting in more successful applicant information.
10.
Published a paper to international conference.
11.
In my past job I saved the company a bill for $20,000 by finding errors in a report that was done by another Secretary.
12.
Various changes that I made to the process of assisting our customers better.
13.
Job: Leading a team and in College- Placement representative for whole college.
14.
One very successful contribution I made at my job was come up with the idea to give commission to the employees there who sold contracts for Broadband. This increased our sales dramatically and now we have over 1,000ís members because of it. On my previous job, I submit the MTD template at the right time and handle the pressure through relaxing myself and think about the solution.
15.
In my past project we are working in limited technology an I search new technologies and let my team member know and make my project very easy.
Question 10 of 25
If hired, what are the top skills you will bring to ADP?
User-Submitted Answers
1.
I am enthusiastic about bringing my keen ability to community with a variety of different people and my incredible ability to organize my workload.
2.
By my technical skills which I have learned.
3.
I will utilies myself with any type of job and achieve high level excellance.
4.
With my hard and smart work.
5.
I would be a strong contributor.
6.
Through my skills and all the knowledge which I posses, and working hard and smart.
7.
I will use in real-time project as and when it comes.
8.
I will give 110% . I have drive and I will contribute to ADP tremendously.
9.
Striving to provide above superior technical/customer support by using effective communication and positive communication. Building a rapport that enables to identify the issue while providing product/service education and a timely resolution.
10.
By joining in the organisation.
11.
I will contribute to ADP by getting the most of the training process to become a successful employee, meeting and exceeding all sales goals and quotas.
12.
I will provide world class service on every call well engaging the customer throughout the call as no one likes to have to call companies when they could be do something else but making them feel valued and that they are appreciated goes a long way..
13.
By giving 100% commitment, diligence and hard work.
14.
I am a people person and could make a lot of money for them as a sales rep.
15.
I have great interpersonal relationship and strong analytical skills and an experience in customer service and clientele relationships.
Question 11 of 25
ADP is one of most well-known payroll services companies in the world. Why should we hire you over another candidate?
User-Submitted Answers
1.
I believe in doing the cause and result analysis, and measure what success do I get from every technique that I utilize to improve the quality of work.
2.
My line of thinking is always very logical. Working with data and numbers is no different than working on computers as they all form a logical pattern and follow a logical flow. This enables me to "think like a computer" and track down problems effectively and quickly.
3.
I like working with data and numbers and have good number retention.
4.
I like working with data and numbers. The insurance world complied of data and numbers. It is needed to compile reports that are needed to run an insurance company.
5.
I have good logic and good understanding in mathematical. I always get good grades in mathematical since I was first started school.
6.
Setting goals, being able to set tangible goals and having tangible expectations. Competing with others on quotaperformance.
7.
Microsoft excel, logical thinking and readiness to learn new techniques and skills to complete related tasks.
8.
I like to figure things out and I am a problem solver. I also feel that because I am a problem solver I tend to utilize data and numbers to find an answer.
9.
I love numbers even if I am not a math genius. I am willing to learn everything it takes to get my job done and to improve myself in my job.
10.
I believe in the cause and result effect of analysis and the evidenced measure of success.
11.
I work in cause & result analysis where I can grow up with each technique I get out of the result.
12.
I believe in doing the cause and result analysis, and measuring what success do I get from every technique that I utilize to improve the quality of work.
13.
With my field being in the realm of computer science, I have a background in data and numbers. I have also had to take mathematics classes and I usually work with Microsoft Excel. I have used pivot tables and formulas to aid me in performing my duties at past internships. I am also usually curious and try to figure out trends such as the time I had to analyze firewall log denies.
14.
To be honest, I think that after working in this field for so long, working with data and numbers is almost like second nature.
15.
I have a very proficient mind and I am very attention to detail.
Question 12 of 25
How can ADP services benefit multinational businesses?
User-Submitted Answers
1.
Business outsourcing service primarily dealing with payroll and tax benefits and providing back office assistance to the employers, also providing integrated computing assistance to heavy vehicles dealers.
2.
Technology, tools and resources and most importantly, the seamless service excellence, and help you co-ordinate your multi-locational workforce better. -
3.
Outsourcing and software services like developing and testing.
4.
Payroll, talent management, human resources management, benefits administration, time and attendance.
5.
ADp offers payroll, global HCM and outsourcing services.
6.
The WorkForceNow platform offers multinational business a place to integrate all of their human resources needs, from payroll to attendance.
7.
Wide range of human resource, payroll, statuary hr solutions, most regulatory and legislative requirements.
8.
A wide spectrum of services related to HR management and employee benefits. Payroll, benefits, compliance, etc.
9.
Benefits, Payroll, HR, Human Capital Management, Time attendence.
10.
Payroll, Time and Attendance management, Statutory Compliance Management.
11.
HR of many companies can leverage ADP in their benefits, payroll, etc.. To help alleviate a lot of administrative work. This allows companies to focus more on people rather than paperwork. That can be vital to local companies and companies that are in the multinational space.
12.
Global Human Capital Management Payroll Services Talent Management Human Resources Management Benefits Administration Time and Attendance.
13.
Service and product related services for example payroll, learning management, time and attendence on cloud etc.,
14.
You offer payroll, talent management, HR management, benefits administration, and time and logging services.
15.
Human resource, payroll, tax and benefits administration solutions from a single source.
Question 13 of 25
ADP seeks to hire natural leaders. Tell me about a time when you took initiative in the workplace.
User-Submitted Answers
1.
I have been totally focused on finishing college and receiving my bachelor's degree.
2.
I started writing news report, and reading current affairs.
3.
I have been started to learn new things.
4.
I read sales books by Brian Tracy on a daily basis, I have taken the Richardson Sales training, and taken some other Dale Carnegie training.
5.
I read various articles on how customer service has changed from just getting their issue resolved and bam the call is over its has evolved into people want to have a caring but knowledgable rep but also someone that is human and can engage and have a conversation not a transaction.
6.
I HAVE Improper my communcation skills.
7.
I HAVE Improper my communcation skills.
8.
I started teaching myself through books, magazines etc.
9.
I have read self help books and asked those working for me what I could do to be a better boss.
10.
I have started taking Spanish and left a previous employer to push myself out of my comfort zone.
11.
I have been reading newspapers and also solving questions online.
12.
I actively improve my work ethic, by always taking on task in and outside of work. I am young and always looking for opportunities to better myself so as to build the most successful future for myself and loved ones.
13.
I have taken on new challenges, both mentally and physically, that have pushed the upper-limits of my abilities, teaching me what I am truly capable of doing.
14.
I have recently had the honor of working closly with the human resource depart for Harvey industries and was able to learn more about human resource work.
15.
Updated myself with new technologies and languages.
Question 14 of 25
Tell me about a time you had to learn a new task. How did you go about learning it?
User-Submitted Answers
1.
When I think back, I have never had a problem with a supervisor.
2.
I had a supervisor who did not provide clear instructions for a task.
3.
The manager I had absolutely had no previous managerial experience, and he had problems with the way he communicated with his employees and it sometimes caused problems to arise in the workplace.
4.
There was not enough communication between them and the employees so sometimes things got mixed up and were not done correctly because we didn't have the proper procedures.
5.
I once had a supervisor at Target that liked to give out tasks rather than be a team player. I was hard to work with her because she also did not know as much as some of the other employees and seemed to socialize with the other managers rather than do her work. I feel that even as a supervisor they should be engaged with the lower employees.
6.
I never had a problem with my supervisor.
7.
There is always room to perfect my customer service skills with new ideas and new ways to say things based on customer trends and feedback.
8.
I did not get feedback in a timely fashion so that I could learn what I could do better.
9.
Not enough follow up as promised in critical growth time.
10.
I had a problem with payroll in the past with a previous supervisor. I knew going into the situation that my supervisor plays his role and I play mine, and that we had to find common ground on which to act upon in order to root out the variable that had caused the problem to begin with.
11.
Communication. He had worked with his previous assistant for 3+ years. They had developed a way of communicating that was almost like they understood exactly what the other wanted or was think without having to say anything. After 3 or 4 instances when I was "under the gun" for not doing what he wanted, we had to have a meeting about how we would communicate in order to work as a team and not get frustrated with each other.
12.
I have not had a problem with a supervisor but if I did I would go straight to them and ask if we could talk about the problem before things got to far and misunderstanding occure.
13.
I have never had a direct problem with a supervisor, however, some aspects I have not exactly agreed with are the lack of willingness to change and find innovative ways to perform tasks more efficiently.
14.
I have never had any problem with my supervisor apart from some unplanned changes.
15.
I have never had a direct problem with a supervisor, however, some aspects I have not exactly agreed with are the lack of willingness to change and find innovative ways to perform tasks more efficiently.
Question 15 of 25
ADP hires a diverse workforce. What experience do you have working among great diversity?
User-Submitted Answers
1.
I prepared myself to work in a global environment by being a sponge.
2.
I was raised in Floresville, Tx and my whole life I have been surrounded by people from all different backrounds.
3.
I prepare myself through reading books and movies. I also read about the feedback in your company that will help myself to be prepared in your company.
4.
Everyone is following there own culture wholeheartedly, but sometimes they use to say that there culture is best comparing with others. I dont like that point.
5.
Yes this is a field that has unlimited growth potential meeting individuals from different backgrounds, cultures, etc is a benefit.
6.
Each and every has there own culture and they have importance towards it. But I prepare my self to move on with every one to do work in this global environment as an hole hearted human being.
7.
I prepare myself through reading books and movies. I also read about the feedback in your company that will help myself to be prepared in your company.
8.
I prepared my self by reading books and movies .I also read about the feedback in your company that will help myself to be prepared in your company.
9.
I have taken time to get to know employees and peers from other cultural backgrounds on a personal level so we could communicate and appreciate each other better.
10.
I have worked closely with many cultures and even took Mandarin Chinese in college as well as am suing Rostetta Stone now for Spanish so that I may communicate better with others. I grew up in the military so had the opportunity to experience a lot of cultures.
11.
I have worked with and for people from all over the country and have embraced getting to know those cultures.
12.
Attending high school at a school for the preforming arts, and involving myself in that art has provided unlimited exposure to a mired of different cultures, also attending college forces you to become acquainted and knowledgeable of other cultures, religions and beliefs. Lastly Enterprise prided itself and won may awards on the hiring of diverse cultures, and having branches in across the world and working in branches in different parts of the city makes you adapt to your market, without that... Business would not be successful.
13.
My college, Fairleigh Dickinson University, was the first American university to own an operate an international campus. I have met and had classes with students and teachers who had lived or were from other countries and much of their accumulated knowledge and experience was imparted onto us.
14.
I currently work at Ericsson as a Dispatch Specialist and Ericsson is a global network. I communicate with Managers and Technicians from different part of the world. I have also worked at a prison with Hawaii inmates and California inmates and there was different cultures throughout the facility.
15.
Being an athlete I am constantly surrounded by unique individuals. This environment has taught me how to lead and motivate people from all different backgrounds in order to succeed as a team. Furthermore, athletics have taught me how to handle losing, as well as winning, and develop a work ethic than is never satisfied.
Question 16 of 25
Why do you want a career with ADP?
User-Submitted Answers
1.
To deveolpe my carrier.
2.
Because I want to build up my carrier with an good company.
3.
Because ADP is one of the best BPO company and I believe this a stable company with great benefits and incentives.
4.
You have a great training program and I feel that it would be a good fit.
5.
I want to make money and be rewarded often for my drive and success.
6.
My understanding of ADP is that it is a company with good benifits and is a company that I can be with for a long time and has opportunity to advance.
7.
Because I feel I would be right at home, ADP deals with HR and payroll and that is something I love doing and want to expand my knowledge in that field.
8.
I fell the opportunity to grow in this diversified company is more.
9.
ANS: ADP is one of the best employee centric company and I believe this is a stable company with great benefits and growth towards career in the company.
10.
I want to work with upgraded environment like our company.
11.
I am searching for a career I can grow in. Through my contacts currently employed in your company I often hear of the benefits that hard work and training have for those associates traversal up the corporate ladder. I greatly value being able to gain new knowledge not only in the benefit of the company but also in myself.
12.
To being this is right company to join me to wokr.
13.
I know that ADP is an extremely successful and strong company to work for. I have heard from multiple people who work for ADP how much they love it and they can see how their hard work really pays off. I am also very competitive and know this is a position for a driven person.
14.
As it is one of the reputed mnc and has a vast growth.
15.
I want to work for ADP because I am passionate about giving back and controlling the income I get based on the amount that I am willing to push myself. I enjoy helping others and making their day better. I have always enjoyed putting others at ease and sales has always been something I believe comes natural to me, therefore incorporating both together is like a dream job come true for me.
Question 17 of 25
If ADP hired you today, what would you accomplish first?
Question 18 of 25
Tell me about your greatest work related accomplishment.
Question 19 of 25
Tell me about a difficult workplace goal you set. What steps did you take to achieve that goal?
Question 20 of 25
How do you prioritize multiple projects when they all seem equally important?
Question 21 of 25
ADP likes to hire over-achievers. Tell me about a time you achieved over and above your given quota or expectations.
Question 22 of 25
What is your greatest weakness?
Question 23 of 25
At ADP, we take great pride in our customer service reputation. How would you deal with a customer dispute?
Question 24 of 25
Do you see yourself with ADP in the next 3 - 5 years?
Question 25 of 25
At ADP we like to recognize our most dedicated employees. How do you like to be recognized for your accomplishments?

About ADP

Automatic Data Processing, Inc. (ADP) is engaged in providing business outsourcing solutions. ADP offers a range of human resource (HR), payroll, tax and benefits administration solutions from a single source. ADP is also a provider of integrated computing solutions to automotive, heavy truck, motorcycle, marine and recreational vehicle dealers globally. The Company's segment includes Employer Services, Professional Employer Organization (PEO) Services and Dealer Services. Employer Services offers a range of HR information, payroll processing, tax and benefits administration solutions and services, including traditional and Web-based outsourcing solutions, that assist approximately 540,000 employers in the United States, Canada, Europe, South America (primarily Brazil), Australia and Asia to staff, manage, pay and retain their employees. In November 2009, the Company announced the purchase of HRinterax, Inc.

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