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ADP Interview Questions
1. If you could be #1 employee but have all your co-workers dislike you or you could be #15 employee and have all your coworkers like you, which would you choose?
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ADP is headquartered in Roseland, NJ. The company has been in operation since 1949 and has yearly revenues of 11 Billion with approximately 65,000 employees. ADP is a publicly traded company, trading under the symbol ADP. Follow ADP on Twitter at @ADP. To get an even further insight into ADP, check out their Blog. Read about the company culture, corporate mission, and discover any job openings at ADP, by visiting their Career Page. If you need help finding more information about ADP, visit their Website.
ADP Interview Questions
2 of 25
Why do you believe a small business would want to use a payroll services company?
 
User Submitted Interview Answers
1.
I believe it would free up the business owner to focus to building his company and he would have someone a phone call or email away from answering any questions he may have about certain aspects of his company.
 
2.
I believe that a small business would find a payroll company appealing because it gives them the time to worry about the business and a sense of protection because ADP is the professional on the subject of payroll, not the business owner.
 
Question
3 of 25
Besides payroll, what other services do we offer our customers?
 
User Submitted Interview Answers
1.
Benefits, Human Resources, Human Capital Management, Time attendance,
 
2.
ADP provides payroll, global Human Capital Management (HCM) and outsourcing services in over 130 countries. Whether you operate in multiple countries or just one, we can provide local expertise to support your global workforce strategy.
 
Question
4 of 25
Tell me one career decision that you regret.
 
User Submitted Interview Answers
1.
10. Describe a substantial time commitment you made to your community performing volunteer activities. Also describe any involvement in any organizing or advocacy activities/campaigns. * 11. Please list organizations that you currently or previously participated in: * 12. What does "economic justice" mean to you? * 13. What do you think caused the housing crisis beginning in 2008? * 14. Do you think a mortgage should require a downpayment? Explain why. * 15. Explain what you know about NACA and why you want to work for NACA. In your answer also include what is the most important aspect that attracts you to NACA and why. * 16. Explain why you can be effective in an organization that combines real estate, counseling, and mortgage operations with an importance on advocacy. * 17. Why are you interested in this position. * 18. Describe your understanding of what this position entails. * 19. What are your qualifications for this position? Describe your background and experience as it has prepared you for this position. If you do not have related experience, explain why you should be considered for this position. * 20. Describe what initiatives you would take to learn about NACA's homeownership programs and to perform the job at a high level. * 21. What is your current employment situation. If you are currently employed, why are you looking for a new opportunity. If you are unemployed, how long has it been and why? * 22. Describe your work experience including explanations for frequent job changes and short term employment. * 23. Describe how your present or past experience prepared you for this position * 24. How have you been compensated in your previous positions? * 25. Describe the best job you had and why you liked it * 26. How would your prior and current supervisors describe your work style and performance? * 27. Describe your customer service skills and how you utilized and developed them in your current and past employment. * 28. Described the most difficult situation you have faced at work and how you handled it. * 29. Describe your strongest skills: * 30. Describe areas and/or skills you would like to improve. * 31. In your prior work experience, did it require significant computer skills? Also explain your computer skills and the software programs you are familiar with. * 32. What are your qualifications for this position? Describe your background and experience as it has prepared you for this position. * 33. Explain your real estate experience including acting as a buyer's and/or or listing agent. * 34. Explain your experience with transactions involving single and multi-family homes, condos, REOs, short sales, existing and new construction. * 35. How many transactions have you closed in the past 12 months? Indicate whether you represented the seller, buyer or both. * 36. How do you structure a Purchase & Sale contract to protect the buyer's earnest money deposit? * 37. If you are a licensed Real Estate agent, where are you licensed and what is your license number(s)? * 38. Are you, or have you been involved in a dispute, complaint or litigation due to a real estate transaction? * 39. NACA agents work with NACA Qualified Members. The compensation expectation is greater than $60,000 with the potential for making over $100,000. NACA agents are paid a flat fee for each closed loan for Members they represent. The amount of the fee is based on the area. Do you agree to this compensation? * Yes No 40. What is your annual compensation expectation? * 41. Provide additional information you feel is important in evaluating your application and determining whether you are the right person for the position. *
 
2.
To complete my post graduation.
 
Question
5 of 25
Tell me about a time when you had to use your own judgement and the results were not successful.
 
User Submitted Interview Answers
1.
My current job is all about time management, so I often have to make decisions on-the-spot on who I talk to or how I plan my strategy. There are times when I will be wrong and it hurts me in the end because I was not able to meet a certain standard that I am expected. I learn from those mistakes and keep trying for next time.
 
2.
I went to new project and wanted to changes process to fix various issues but changing/implementing process in a old project is not so easy.
 
Question
6 of 25
What does ADP stand for?
 
User Submitted Interview Answers
1.
Automatic Data Process, however I thought I hear maren say that the company has switched its name to ADP to get rid of the connotation that ADP is a just a payroll company.
 
2.
Automatic Data Processing.
 
Question
7 of 25
How would you describe your work style?
 
User Submitted Interview Answers
1.
I am a harsd worker.I believe I getting in early and stay until I have accomplished the my goals for the day.
 
2.
My work style is very organized and I check my work to make sure everything is completed correctly and on time. I spend my time at work working.
 
Question
8 of 25
Tell me about your experience.
 
User Submitted Interview Answers
1.
For the last 6 years i have been working with customers on a daily basis and i have a lot of background and knowledge when it comes to sales.
 
2.
What experiences do you have in this field?
 
Question
9 of 25
What do you know about ADP?
 
User Submitted Interview Answers
1.
Adp is a global company specially work with employee managment.
 
2.
ADP is the leader in business payroll, HR and other solutions. ADP is a highly successful company, and has one of the highest credit ratings out of all Fortune 500 companies. Currently, ADP processes more than 1/5 of all business' payroll. In addition to payroll and HR solutions, we also provide solutions for car dealerships.
 
Question
10 of 25
Why did you leave your last job?
 
User Submitted Interview Answers
1.
I left my previous job because i want to have a new knowledge, and because of the redundancy of work.
 
2.
To seek better opportunity.
 
Question
11 of 25
Tell me about a significant contribution you made to the most recent team you worked with. How did you make an impact?
 
User Submitted Interview Answers
1.
One very successful contribution I made at my job was come up with the idea to give commission to the employees there who sold memberships to golfers. This increased our sales dramatically and now we have over 15,000 members because of it.
 
2.
On my previous job, I submit the payroll template at the right time and handle the pressure through relaxing myself and think about the solution.
 
Question
12 of 25
What are skills can you contribute to your new team?
 
User Submitted Interview Answers
1.
I think I would be able to contribute a diverse way of thinking and offer customer service skills that will keep clients happy and keep them with the company. I believe I could also, after acquiring sufficient knowledge in all of ADPs offerings, contribute to the organization through the development of internal talent.
 
2.
I will contribute to ADP by getting the most of the training process to become a successful employee, meeting and exceeding all sales goals and quotas.
 
Question
13 of 25
How will you add value to the company?
 
User Submitted Interview Answers
1.
I believe in doing the cause and result analysis, and measure what success do I get from every technique that I utilize to improve the quality of work.
 
2.
I am very good with computers and other computing devices with having worked as a data entry agent at a pervious job I am very knowledgeable when it come to data and crunching numbers. I also had to take courses in accounting and payroll as part of my curriculum in college.
 
Question
14 of 25
How can our services benefit multinational businesses?
 
User Submitted Interview Answers
1.
Business outsourcing service primarily dealing with payroll and tax benefits and providing back office assistance to the employers, also providing integrated computing assistance to heavy vehicles dealers.
 
2.
Payrll, talent management, time and attendance, benefits, hr.
 
Question
15 of 25
Tell me about an initiative you have taken that has encouraged your personal growth.
 
User Submitted Interview Answers
1.
I have worked as an intern in Object one information systems for 2 months and I took training for core and advanced java in Niit.
 
2.
I actively improve my work ethic, by always taking on task in and outside of work. I am young and always looking for opportunities to better myself so as to build the most successful future for myself and loved ones.
 
Question
16 of 25
What experiences do you have with other cultures? In other words, how have you prepared yourself to work in this global environment?
 
User Submitted Interview Answers
1.
I prepare myself through reading books and movies. I also read about the feedback in your company that will help myself to be prepared in your company.
 
2.
Everyone is following there own culture wholeheartedly, but sometimes they use to say that there culture is best comparing with others. i dont like that point.
 
Question
17 of 25
Tell me about a problem you've had with a previous supervisor.
 
User Submitted Interview Answers
1.
I have never had a direct problem with a supervisor, however, some aspects I have not exactly agreed with are the lack of willingness to change and find innovative ways to perform tasks more efficiently.
 
2.
The manager I had absolutely had no previous managerial experience, and he had problems with the way he communicated with his employees and it sometimes caused problems to arise in the workplace.
 
Question
18 of 25
Why do you want to work for ADP?
 
User Submitted Interview Answers
1.
Because i want to build up my carrier with an good company.
 
2.
Because ADP is one of the best BPO company and I believe this a stable company with great benefits and incentives.
 
Question
19 of 25
Where do you see yourself in five years?
 
Question
20 of 25
How do you handle angry customers? Can you give an example?
 
Question
21 of 25
Tell me about a time you had to solve a technical problem with a customer over the phone. What steps did you take?
 
Question
22 of 25
Tell me about a time you went above and beyond in your job.
 
Question
23 of 25
How do you prioritize multiple projects when each one is equally important?
 
Question
24 of 25
Tell me about a difficult goal you set. What steps did you take to achieve it?
 
Question
25 of 25
What is your greatest accomplishment?
 
Contributing Author
Elisabeth Walter
HR Consultant

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Interviews at ADP
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