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Top 25 ADP Interview Questions

Question 1 of 25
Besides payroll, what other services do we offer at ADP?
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Question 2 of 25
How would a small business benefit from using ADP?
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How to Answer
This question challenges you to know about the small businesses services that ADP offers its clients and to understand the importance of those offerings fully. On the ADP website, you can see that they provide specific solutions for businesses of all sizes. Show that you are interested in their small business solutions by highlighting a couple of crucial points.

Answer Example
"I believe that small business benefits from ADP services in many ways. Primarily, your small business services are designed to help a small business owner to proactively manage their company and staff while reducing compliance-related risks that result in costly litigation."
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Question 3 of 25
Tell me about a time when you used your own judgement and the result was not successful.
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How to Answer
Interviewers want to know that they can trust you and that you can trust your judgement. Everyone will have a fail from time to time; however, it's all about how you respond to the perceived failure. Following through with your responsibilities is the bottom line, but sometimes you encounter situations where it's just not possible.

Perhaps your manager asked you to do something without providing the proper instructions, and you were left to figure things out on your own. Maybe your co-worker called in sick during a crucial deadline, and you had to scramble to cover for them while maintaining your workload. When you explain the situation, focus on what you did to ensure the best results, even if the outcome was sub-par.

Answer Example
"I was working on a presentation with a co-worker, and his wife ended up in emergency surgery. I worked 14 hour days to make sure the presentation was complete, but I was in such a hurry I made some errors that reflected poorly on us. The client was not pleased. I learned that even in emergency situations, you always need to double check your work and get someone else to review it as well."
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Question 4 of 25
Do you know what ADP stands for?
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How to Answer
If you visit their website, you will find that ADP is a company that provides Human Capital Management, assisting businesses with anything from payroll to benefit administration.

Do your research to make sure you are familiar with their company name, and a bit about their history.

Answer Example
"From my understanding, ADP stands for 'Automatic Data Processing.' It is a common term used in pay-rolling as well."
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Question 5 of 25
Culture fit is really important to us at ADP. How would you describe your workplace personality?
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How to Answer
Your workplace personality, and how you fit in with the ADP culture, is important. A negative culture will significantly influence employee productivity and turnover. Ignoring "fit" can be a very costly mistake for a company.

It is essential for you to clearly outline to the interviewer what motivates you, what your communication style is, as well as a few other factors that could best describe your character.

Here are a few things that potential employers like to hear:

- I show up and perform, no matter what.
- I apply my core values to everything that I do.
- I consistently submit quality work.
- I am a positive person to be around.
- I happily collaborate with my coworkers to successfully work towards a greater goal.
- I apply discipline to my work and encourage the same of my co-workers.

Employers highly regard those who take accountability, can self-motivate, and are highly collaborative.

Answer Example
"fit"
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Question 6 of 25
Tell me about your experience and how it is relevant to this role with ADP.
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Question 7 of 25
What do you know about the history of ADP?
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Question 8 of 25
What are you hoping to gain from this role at ADP, that you did not receive in your previous job?
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Question 9 of 25
Tell me about a significant contribution you made in your current position.
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Question 10 of 25
If hired, what are the top skills you will bring to ADP?
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Question 11 of 25
ADP is one of most well-known payroll services companies in the world. Why should we hire you over another candidate?
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Question 12 of 25
How can ADP services benefit multinational businesses?
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Question 13 of 25
ADP seeks to hire natural leaders. Tell me about a time when you took initiative in the workplace.
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Question 14 of 25
Tell me about a time you had to learn a new task. How did you go about learning it?
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Question 15 of 25
ADP hires a diverse workforce. What experience do you have working among great diversity?
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Question 16 of 25
Why do you want a career with ADP?
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Question 17 of 25
If ADP hired you today, what would you accomplish first?
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Question 18 of 25
Tell me about your greatest work related accomplishment.
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Question 19 of 25
Tell me about a difficult workplace goal you set. What steps did you take to achieve that goal?
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Question 20 of 25
How do you prioritize multiple projects when they all seem equally important?
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Question 21 of 25
ADP likes to hire over-achievers. Tell me about a time you achieved over and above your given quota or expectations.
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Question 22 of 25
What is your greatest weakness?
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Question 23 of 25
At ADP, we take great pride in our customer service reputation. How would you deal with a customer dispute?
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Question 24 of 25
Do you see yourself with ADP in the next 3 - 5 years?
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Question 25 of 25
At ADP we like to recognize our most dedicated employees. How do you like to be recognized for your accomplishments?
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About ADP

Automatic Data Processing, Inc. (ADP) is engaged in providing business outsourcing solutions. ADP offers a range of human resource (HR), payroll, tax and benefits administration solutions from a single source. ADP is also a provider of integrated computing solutions to automotive, heavy truck, motorcycle, marine and recreational vehicle dealers globally. The Company's segment includes Employer Services, Professional Employer Organization (PEO) Services and Dealer Services. Employer Services offers a range of HR information, payroll processing, tax and benefits administration solutions and services, including traditional and Web-based outsourcing solutions, that assist approximately 540,000 employers in the United States, Canada, Europe, South America (primarily Brazil), Australia and Asia to staff, manage, pay and retain their employees. In November 2009, the Company announced the purchase of HRinterax, Inc.

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